DISPENSARY
MEDICAL & RECREATIONAL
tru|med Dispensary (Med & Rec)
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Phoenix, AZ
4.7(8,150 reviews)
8176 Reviews of tru|med Dispensary (Med & Rec)
4.7(8,176)
4.8
Quality
4.7
Service
4.7
Atmosphere
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February 9, 2021
glad it's still just medical lol
September 3, 2017
Poor trimming. With ridiculous prices. Never going back
December 17, 2020
400 for a PGR ounce no thank you. You can get Cali gas for that price. But Arizona is a sellers not market so it makes sense.
June 26, 2014
I couldnt agree more with the review about rushing the meds to patients.. it couldnt be more obvious by the bait and switch with the pre packaged deal.... it would be nice to buy the buds from the jar.. some strains are ok but until you stop curing your meds in plastic bags.. the quality will remain subpar...I also called to complain and was met by pure resistance.. These state licensed facilities need to get their med quality up.. Also your Dj Short Blueberry ,must have been bagged months ago..is that why its always so crispy and falls apart? until you dispensarys get a master grower or a grand master your meds will only help the ones who dont know quality...
July 9, 2019
I've been coming to this dispensary for years. At first, I did not like the parking situation they had going on but then later just figured out the good times to go and times not to go. They also have a second parking lot behind the building which is also easier. I have always had mixed feeling on Tru med. I used to love and go crazy for a strain they used to do called, Tangie. They stopped really putting out there now a while back and the other strains they have put out now, I'm not too much of a fan. Quality with the flowers and concentrates can be inconsistent at times, to say the least. Their pricing and deals are also can be inconsistent, mostly speaking on their deal and loyalty rewards part. loyalty rewards are not great for going and spending on "some" overpriced products they put out, Did not make me feel valued as a customer. Overall I like that its close to me but I have not been here in a few months and probably will not be back for a while. I hope things get better here.
April 20, 2021
What's the point of a online order if medical patients still have to wait in line with everyone else who doesn't have a on line order? you guys are going down hill in quality too and it's depressing.
August 9, 2020
I always have to wait extra even tho I preorder online. They always service other people first and misplace my order. For shame as their products are decent.
August 30, 2017
Hi
I have been in this place before and I still think its good.
The parking and the atmosphere is great.
Now !!! I am a person who smokes only flower. I have been smoking for 4 years every day.
I went to TrueMed looking for flower. The flower smells great. I bought an 1/8 of King Louis. It was for 50$.
I went back home smoked a joint. I have smoked this strain before it's really heavy. This patch from TrueMed was nothing close. The flower was dry! Not to much but if you like the fresh stuff it's not for you.
Overall the place looks great and the staff is fantastic, but its a bit pricey for the quality.
September 18, 2017
Please stop with the "You get what you paid for" crap. The main plus to your shop is... You don't have to worry about what you get there, because everything is good, as in other shops it can be hit or miss. My point is I shopped around and found consistently great quality at great prices. If the Oz's I get were $300, I'd spend the extra $20 for yours, but I get what I like for $200, and there's no place in AZ. that the quality is worth $120 more. I found 3-4 shops that I can use at any moment, get the great quality and price, and not have to worry about finding a deal. Grow some Golden Goat and let me try that and compare.
Cost goes up but their quality continues to go down. Throw in the fact they refuse to acknowledge the mold problems. Trumed is dead to me.
Y'all raising the prices on flower thats not even cured and rushed dried lately, and you guys have the audacity to raise prices. Whats going on with your guy's flower is the real question ?
September 25, 2020
Got a quarter of grape gas #7. It was a half gram short. If I’m paying over 100 at least make sure we get the full amount. My other quarter of headstash #1 weighed ok. If you guys short every patient, that adds up more profit for you. Just think of all the people who just blow it off and don’t say anything. It’s not the first time. Otherwise I wouldn’t have said anything. Very rare to get a sack that weighs heavy. Why can they get that part right? Word of advice everyone, get a scale. Keep these guys honest. Flower is great, otherwise I would go elsewhere.
tried to save money by trying the silver tier drip concentrate and lemme tell you, it's not worth it whatsoever. concentrate was green and harvest date was way old. do not recommend Biscotti. if you want concentrate you might as well focus on the Gold tier which I recommend but is pricier.
December 30, 2019
🥺 what happened to you trumed
November 18, 2019
I have been coming here for years now. And I have to say after multiple times now of showing up and being queued like cattle for 30 mins to buy, i am officially fed up with them Waiting to tell me they have no flower. Many ppl have to go out of their way to patronize this business, and the fact they assume im going to waste my money on their mid grade just makes me mad.
If you are out of flower, tell ppl up front! Mutiple times ive wasted time in vein. I will happily take my business elsewhere now.
*side note their bud tenders are amazing i have nothing but great things to say about them. Management.....not so much.
July 24, 2020
Refreshed leafly every 10 minutes today, saw that King Louis flower was available. Immediately left my house to drive an hour to get there. By the time I got there, it was already gone. Not interested in anything else. This is the last time I ever come to this dispensary and I'm extremely PO'ed. I work in what equates to supply chain management and this place is an absolute disgrace when it comes to figuring that out. It's actually kind of funny how bad it is. Do not spend your money here, there's stuff that's just as good now out there without any of the garbage that you're subjected to at this dispensary. I feel bad for the employees, they are amazing but their back of the house operations are just shameful. Such a dang disappointment this place has been for the last year.
October 25, 2017
The flower here was excellent. Unfortunately, I ended up getting one of the PEG shatter cartridges. This was actually the second dispensary I ever went to, and shatter was entirely new to me, so I decided to grab one.
I tried it and it tasted so foul and chemical, that I actually though the cartridge was burning or something, and called the dispensary the next day. Nope, it's the PEG. He said that people are usually familiar with how that tastes from e-cigs (which I have never used) and that I couldn't take it back as it was already used. He recommended their other non-PEG clear cartridges instead in the future... OK.
I tried to suffer through the rest of that cartridge because I hate to waste things, but it actually stopped working with a fair bit still in it... which was an annoyance and a blessing at the same time.
April 11, 2020
slowest dumbest service ever. you place an online order they text you its packed and ready but you have to stand in line to check in then wait another 30 plus mins to be called. why do I have to stand in line to check in and then proceed to wait ANOTHER 30 plus minutes for you to hand me a bag you text me was already ready before I got here!? wtf?? why dont I pay when I check in and go ? it would help with social distancing and speeding up the process.
December 21, 2020
The prices for flower are absolutely ridiculous. This isn't the 90's and Tru-Med has created a monopoly.
The flower is good when they actually decide to sell it. I have live across town and the last three times I have been in the store they have only been selling grams of flower. supposedly a top notch dispensary but only offers grams for purchase and always the same excuse we ran out or we don't have any in inventory or are shipment is late. The problem is too reoccurring and not what a patient needs to hear when trying to pick up their medication. on top of that the representative had a nasty attitude about it when I asked why is it that there is never any flower on the shelf when it is a medical Marijuana dispensary and replied in a undignified way. i will spare the details of the conversation because i would be here all day. Get it together Tru Med you have the best flower in the valley when you actually decide to sell it! you carry the best concentrates hands down. i think your problem is management not doing their job and being lazy you have great potential but need the right leaders. you should not run out of flower nor should your representatives feel at ease with being disrespectful with the consumers of your merchandise. As of right now until they run this place as I am sure it was envisioned I would not recommend.
May 2, 2018
I've always liked this place but recently was paying at the register and watched a few staff people go into the back and could hear them talking poorly (loudly) about a person that had just been in. My budtender apologized which I appreciate but just bad business. I spend a lot of money here but won't be anymore.
December 18, 2017
Trumed is a great facility. Now I agree their prices are kind of high, but what do you expect for truely fire medication?
I noticed someone's creating multiple accounts & trolling the reviews page with 6 or 7 thumbs down for every positive review then 14 thumbs up for a negative review? Someone was whining they had to go back to pharmaceuticals because TruMeds prices were too high. . A mile south you can go get cheap improperly cured $6-$7 per gram flower. Don't blame a facility for turning to pills that's just ridiculous & get a life stop trolling TruMeds page.
Would LOVE to see concentrates available in half grams.
December 5, 2013
This is my second review: I love this place..been a loyal customer for over three months and I still believe they have the best meds in the valley. I just really wish you guys could start offering discounts on larger quantities..I dont need sample offers like "buy 3 grams get one free" anymore. I already know (and love) your meds and being forced to donate $360 plus tax for a OZ every week or two is a little discouraging. Im glad to see your parking lot full almost every time Im there and to see strains sell out in a days time (go chemdog!)..Im happy your business is thriving..hopefully this success will trickle back down to the customer sometime.
September 19, 2014
this place has everything going for it except for the prices. they are outrageous. if it's gonna be 20 a gram, how in the heck are you STILL slapping on taxes after that?! That is not making it easy for us to obtain our medication because it's very unaffordable. They have A strain on special once a month, but I don't see how they can be raping everyone on the price point. COME ON GUYS, THE PRICES ARE TOO HIGH AND THEN THERE IS STILL TAXES. YOU WILL LOSE BUSSINESS IF IT IS NOT AFFORDABLE!
Quality is there, but that doesn't change the fact that the meds are only worth so much. COME DOWN $5 OR $10 ACROSS THE BOARD, AND DO AWAY WITH THE SLAPPED ON TAXES, INCLUDE THAT SHIT!