Harvest HOC of Phoenix – Alhambra (Med/Rec)

Do not go. Used to be a great dispensary and I frequented there often. They are straight up thieves. I had collected around 1000 points for discounts, show up and they say my points are expired...yea, your customer service is the worst... mix that with overpriced corporate greed and you have Urban Dispensary.

Just got home & they didn't bother to check my order so half of the prerolls I just bought are random strains I didn't want & didn't order. Made my order online for medical & they put it through as recreational so they couldn't find my order to begin with when I got there, then I made it all the way home before I realized they gave me a bunch of jack the ripper strain prerolls & I don't like jack the ripper at all! Used to be a reliable store, maybe the recreational stuff is too much business for them? CHECK YOUR ORDER BEFORE YOU PAY

I am quite sad that I am here writing this. Urban was my long time go to dispensary, but that is no longer. The employees here are phenomenal, as is the atmosphere. where they lack is their bud. They are ALWAYS out. My last 7 visits I've had to pick up low tier trash because they were out of everything else. 2 of the 3 pieces are there, and if they expand their grow I'll be back, but I refuse to feed money into a business that provides inferior product because they can't manage to keep their actual quality product in stock.

5/2/21. Long line, people rude and crowding in line. Product I purchased today totally sucked! Low quality, poorly organized and managed. Too expensive. I'm done here.. yuck. Nuff said.....

Great place, great medicine. they have amazing deals worth checking out highly recommend to anyone

Good people. Good meds. They treated me right!

What a great deal! I'm so glad this place opened so near to me, it's one of the better places in town. I like the black bags, the huge, fresh flowers and the people who work here are really happy to help you. Med quality is very good and it tastes delicious. I don't like that the meds are pre-weighed. Otherwise, I'll be coming here often. Maybe they should adopt a rewards program?

I went to this spot cause I knew the meds were good I got a gram ,opened it up and it was dryer than dirt in the desert,they don't let you see what's in the bag of what your donating your .money on then I tried calling them to tell them they sold me weed powder there phones are off what kind of place is this sorry urban green your security is also embarrassing don't have to deal with all this any where else so will no longer go back till they make it right

Great meds! Awesome buy 2 get one free deal on 1/8ths! Clean and even slick packaging for the meds! Great location too, easy to get to from the highway!

I felt like I was rushed through the whole process even though I waited forever in the waiting room. The cashier was rude completely ignoring me while she flirted with another employee. Not sure if I will be back.

Budtenders very rude. I misread the line situation and was cut in front of. The bud tender and patient then proceeded to say that I was stupid for not reading the signs correctly. Very disappointed in this dispensary since it was bought out by Harvest. 2nd time I’ve come and budtenders very rude.

I've been to this location a few times, before Harvest took over management. It used to be a pretty nice spot that was open and inviting, and had good products for reasonable prices. Now it's a shitty Harvest clone doing nothing but reselling other brands work for premium prices to heady boy custys who don't know any better and can spend an unlimited amount of their parents money on hype weed. They deleted my profile after switching to Harvest so I had to fill out all my info again, they didn't offer a discount for my FTP special, they didn't offer me a Dispensary Agent discount on the $75 eighth from Connected I went there to try. The budtenders were rude, the discounts were non-existent, fuck Harvest.

worst

It’s all went downhill since harvest took over and then Rec came in made it even worse harvest doesn’t care about anybody but themselves

Go to a dispensary that actually values medical patients and medicinal values. They’re money hungry company, especially getting rid of deals.. what a disappointment. Turn your back on Harvest because they have for you. Stay off Indian school, there’s nothing good coming out of it. Research the growers of your flower, if it’s from Harvest expect twigs because they don’t value the plant only what they can fool you with. There’s so many other great dispos out here, don’t be fooled!

Zero Stars they stole from me I'm going on every platform keep going if anybody's been stole from let me know maybe the same thing happened to you but they can't get away with this they're multi-billion corporation they're out here stealing from people seven grams didn't even give me my whole order they knew they didn't but they didn't care cuz they didn't package it it's okay we could have settled this they could have just fixed it I would have went away but I'm going to tell you what not this time not this time I got clown I got talked too crazy all kinds of stuff they came out immediately hostile at me I do not get it in a patient there for over 4 years whatever new company just bought the old one his sucks cuz the old one was awesome at least they honored they stuff they would have never did this to us medical patients they probably doing it to recreational too who knows but unless we do something we going to keep going through this....this ain't okay

Terrible. The staff is berating, not helpful, and you will wait for at least 30-40 minutes. Worst service I’ve ever had in a dispensary, or any business for that matter. There are better places.

NOT HAPPY Been coming to urban for awhile and been getting 10 preroll and get 30% and yes they allowed us 4 times to get 30% off cookie brand not just sublime i had 3 different manager tell me yes i could get 30 % if i buy 10 cookie preroll i have receipt showing i got this well tonight i went into urban the manager i believe her name was Vanessa she told me i wasnt able to get the 30% off the cookie preroll so i told her to get in contact with her manager because i told her 3 another manager told me i could get the 30% off .. Anyway you guys need to all be on the same page this make me mad

Update to last review: got a call from the owner and asked me to come back in to make things right, which they did. I totally respect any business owner that wants to make sure they are serving their customer's needs. I will be back!

I specifically asked for RSO due to my constant pain, and to see if it was indica, hybrid, or sativa. Bud-tender tells me all of RSO is indica because it’s all for pain. I then ask if it’s a skittlez mix of strains or is it strain oriented, he specifically told me it was an indica rso of mixed strains, I get home to see my RSO is actually strain oriented and a 80/20 SATIVA strain at that. Lots of options, but butenders and atmosphere are completely chaotic. Bud-tenders shouldn’t talk out of their ass if they don’t know what they’re talking about, especially with MEDICAL patients.

False advertising!!!!! They send text blasts with specials and do not specify that they are select strains. They had a special today, the text blast says 3 premium eighths for $60. But then when I texted to make sure it qualified, they pulled a bait and switch and said only select strains are available online. Their text blast did not say this. If I hadn't asked about it, I would have driven 8 miles down there for no reason. This is the definition of false advertising. I used to love this place, but I absolutely do not buy from scammers and false advertisers. Will probably never go back. Note: they specify on leafly that the specials were select eights, but their text blast did not. This is a major problem because people trust the text blast to have all relevant info.

Atmosphere 3 of 5 as they keep Rec to separate lines from Med or PU orders but Cookies full price with UGD label that says harvest is 1/21/21, but actual harvest and age was 9 months ago.. so big delay from Cookies to a shelf and lastly the inventory has been set aside for Med, Retail was the excuse for being out of stock on meds that PATIENTS use residually..

I come here every Sunday. I have a med card so I order. EVERY FUCKIN TIME i order its either missing half of it or. something else is in its place. Today i went to pickup my order and a $16 edible i ordered was placed with a $36 item. Um hello that $20 more. Whats the point of ordering when idiots cant read the order right! Lets just say I WONT BE BACK! place looks cool product alone is alright nothing special. for all u whom order check it before u leave!!!!

ive been shopping here for a long time and was a very loyal customer. when recreational hit, they took away all thier discounts making everything ridiculously over priced and gave medical patients NO NOTICE. ive been struggling to find my regular meds at their normal price now. They have TERRIBLE customer service, will argue with you about using your loyalty points. They dont care about patient all they care about is MONEY.