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Had an absolutely terrible experience with the manager. Verilife sold me a defective cartridge. When I went into the store the people working up front told me there is a known defect with the matter cartridges, so I walk up to the managers counter she tells me she can’t do the return because I shopped at a different location. She was very rude about it offering no apology for the inconvenience and laughed me away. Will never shop at another verilife location ever again when customer service is far superior at any other dispensary in Chicago.
Love the atmosphere of this store - variety of product, merch and accessories. Friendly and knowledgeable staff, close to the city center - I'll be back!
Would not recommend for international young people. Verilife can’t verify foreign official ID and asks of its customers to bring their passport. Super goofy that this is a thing at their dispensary because it’s not anywhere else.
