Absolutely awful customer experience. Ordered via Leafly. Went to pick up. Was sent to a separate leafly line. They would then let 5 non leafly customers in followed by two Leafly. Meaning that even though I was 12th in the Leafly line 65 non leafly customers got in before me. It also took me 55 minutes total to get in and pick up my purchase. Not only that but manager came to Leafly line and told us Leafly is not for convenience or ease of access but merely to guarantee your purchase which simply is not true. Came off totally unprepared, unprofessional, and unorganized. I will never use Leafly to order from Verilife ever again. Buyer beware.
I really like this location I am here a lot the only problem is sometimes when I order my Leafly order I have to wait in line but I'm told by others that you get right ahead I'm confused as to why this isn't always the case the only problem I see is consistency besides that I love the product and I love the atmosphere the people are always kind...
Super friendly people and environmen it was my first time their and it was quick and easy I did the order online for pick up so I was in and out but the time I did spend their I enjoyed I will be back
The entire Leafly line was the slowest when it’s supposed to be faster. Everyone that went in ahead of me in the recreational line was in and out before anyone even spoke to me at pick up. A girl came and got my last name to grab my order and then never came back. The guy at the pick up stand finally finished ringing up the girl in front of who was standing there with me for over 15 mins. They had her order wrong. When she paid and left- we (the guy and me) stood there waiting for the other girl to come back with my order. I watched all the people who came in the recreational line choose their products, pay, and leave before me. The guy who was there with me finally said he’d go get my order... I was there for over 30 mins in totally when I was in a very short Leafly like. This location has potential. But I’ll definitely be commuting to Brookline’s NETA for faster service. They have a pick up line and a recreational line. It moves very quickly and efficiently. Hopefully this place gets better. This was my 3rd visit.
Bought one pre roll was on the expensive side I paid it anyway because the usual dispensary I buy from was closed….. only to find out later that the pre roll in the container was torn in half…… very disappointing especially for the money I paid…. Also it was packaged in a huge bag not eco friendly at all and the staff said they had too… outside the dispensary is littered with big empty bags that are so unnecessary brought it up to the staff and was told “ to complain and leave a review online “ overall disappointed in my experience
Verilife is fantastic! My go-to dispensary. My favorite part is that they have products from different cultivators. there is always a variety to choose from. The friendly security and staff is just the cherry on the sundae!! Sometimes there is a line but it MOVES QUICKLY they are efficient. Highly recommend verilife!
Nothing but great things to say honestly!!! Staff is super nice and always so happy and willing to help with anything you need, they are so so knowledgeable about the products they sell and they all genuinely want to be working which is so hard to find now a days!!!! I highly recommend verilife, products are always excellent and I really can't stress how amazing the customer service is!!! Always a decent selection, I'm glad I knew someone that worked here and I decided to come in and have a look!! I'll be a customer till I'm dead that's for sure!!! Keep up the good work I'm always smiling like a kid when leaving here, yes it's the productbut it's also the fact that you have been treated with so much respect!! Thanks
