DISPENSARY
MEDICAL & RECREATIONAL
YiLo Superstore - Thunderbird (Med/Rec)
Phoenix, AZ
4.5(2,050 reviews)
2061 Reviews of YiLo Superstore - Thunderbird (Med/Rec)
4.5(2,061)
4.4
Quality
4.5
Service
4.5
Atmosphere
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Most Helpful
August 17, 2016
This place is close to my house so I've stopped in from time to time. So far I've been overcharged (card charged more than the sale credit) however upon return they refunded. I've ordered a few times from this place and generally an OK product.
My recent order was extremely poor :( BEWARE - Readon
First I'd like to say that you don't really get to inspect what you get as it's pre-packaged in cloudy jars so you can see quantity but not quality in any sort of way. They have sample jars but they stuff jar usually has no smell and looks like it's been tossed in the ground.. So in general what you get is better.
Before I get into the quality of my last purchase let me tell you I've grown an average of 1.5lbs/mo in 20 square feed for just about 3 years growing over 140 strains. I know what quality is.
This last order was _VERY_ under aged (the seed sacks were only just forming), and the buds were all pre-flower and leaf. There were signs of a trouble harvest (burns on sugar leaves/inconsistent growth) and it wasn't cured at all correctly. Some of the "buds" were the stuff that starts in mid flower at the bottom you just let grow for hash/oil. Including all the leaves.. Just popped off the stem an in the "good" pile. It was also damn leading to extra weight. A total rush and sham job.
So as this point I paid a premium price for stuff I won't even bother to cook with. I called them up to report, asked for a manager and told I wouldn't get through to a manager unless I had an appointment.. WTF? Seriously? A customer calling in to report a problem and potential embarrassment to the company and they want hoops? So I explained the issue and pushed hard to speak with a manager. The lady to who answered finally gave in an transferred me.
The manager basically said all sales are finally.. no exchanges etc.. So basically they sell crap, make it nearly impossible to inspect, and then stick you with it.
With so much competition around and many places within 10 minutes of this place I'd go elsewhere. Also let this be a lesson to all though reading, If they don't let you look at EXACTLY what you are getting. Go elsewhere. At some point you will get shafted hard. I lost $250 on crap I wouldn't accept as regs in the 80's. Hopefully you can avoid this.
September 21, 2019
Do not shop here
Better deals at the and greenhouse
January 6, 2020
Wish they would add daily deals instead of having to call everyday
May 27, 2020
If you want to enjoy being back in a dispensary after all the crap that's been going on don't go here......... If you online order cool they will let you skip in front of every single person as soon as you get there and it doesn't matter if you been waiting...... There's a lot of dispensaries that are doing this right Yilo isn't one of them!!!!
July 23, 2020
If I could rate them zero stars across the board I would. Waste if Time and Money on these bottom of the Barrel Meds & Wasted Roundtrip Lyft Ride. First and Last Visit bet ya life on dat.
April 12, 2019
Not too happy. They are not giving the deal that they promised. 14 strains to choose are really ONLY 5. Not koo Yilo
July 28, 2017
The building itself is super cool, check in is quick, and there is some really cool art in there. Usually there is 3 or 4 tenders helping out. I cant remember her name, a younger girl with shoulder length brown hair, is the only one who I found helpful and knowledgeable. I usually feel rushed, and I get asked at least 5 times if that's all I want. I've only purchased shake and edibles here. The shake is very hit and miss. It could be a perfect pinch and go, or you've got to spend 10 minutes picking out the seeds and stems. But once I found the "good" strains, I just stuck with them. The peanut butter cookies were AMAZING. And I usually don't feel super strong effects from edibles. But I enjoyed it! If you want wax or flower, id suggest continuing your search because here is not the place for that. But the edibles are on point!
December 28, 2020
I called December 15th to ask if I could use the 10% off card I got from my first on an ounce and was told yes. when I went in today December 28th they would not let me use it. I will not come back to this dispensary unless they correct their mistake. prices are also very high as well as low quality buds. If you want anything decent from them you have to pay $50 an eighth. I do not recommend this place for anything other than edibles
April 6, 2020
I can’t believe Yilo would try to sell a “corona v” tincture with claims on the bottle that it kills the virus and provides immunity. An absolutely disgusting move by a terrible company that will not be forgotten long after this over. Anyone associated with this place should be ashamed and embarrassed
January 30, 2022
If I could give zero stars I would. I was told I can save my bogo deal until my second visit since they had no flower in shop at the moment. I’ve been busy working so I did not have time to visit for a while. They basically denied me service. The owner and employees are disrespectful and trash. This store will go out of business soon if they don’t bring back deals and replace the employees. Mark my words. The customer is ALWAYS right. There are better dispensaries that are willing to actually go above and beyond for their customers. Do not visit.
February 10, 2020
never gonna come in now. for some reason 3 days later they decide to exclude grow science ftp, was planning on seeing your options but tru med it is
March 30, 2019
Overpriced
October 10, 2018
Lots of edibles. Even a birthday cake which is pretty cool. Bud was a bit too dry. Front desk and security guard are nice and friendly but the bud tenders could use some better customer service skills. They aren’t bad but not super inviting.
June 17, 2020
Even the grow science here was trash !! They had the rudest kinda short wavy haired lady at the front desk that flirts with dudes and treat women like crap! I got three strains all of which were not what they advertise I’ve never had a worse dosidos , alien cookie , and the 9lb hammer was sprayed with grape and most certainly not of the genetic profile of it’s supposed label . Two of these strains are my absolute favorite that I am always very fond of and can even appriciate when they can be a little premature . Also they told me I’d get FTP them wouldn’t give it to me because I preordered it , forcing me to spend another 40 freaking dollars for trash a strain I was relying on for pain relief and overall tranquility in my daily function and responsibilities. I am extremely disappointed THUMBS ALL THE WAY DOWN
October 25, 2020
probably one of the worst dispensary ive ever been to. the weed is garbage . ive smoked better CBD weed. i literally told the bud tender i was tired of lemon flavor weed. she didnt know anything about the how the flower smells or thc percentage. i ended up with a oz of mid for 140+ $ that taste like Reggie with one half not even what i asked . but no return policy even if THEY fucked up!! i highly recommend jars, bloom, or muv . WOULD NOT WASTE MY TIME ON CHEAP FLOWER WITH NO POWER!!!!
May 24, 2020
Wouldn't recognize their own deals, they had 2/30$ cartridges but charged me full price for both, also did not get the discount they offer for ordering on Leafly. I won't be back.
February 19, 2018
Nice atmosphere friendly staff but the shake and flower I got were both extremely dry and disappointing. The shake was worthless and the free edible was okay, provided a very mild buzz but I have a high tolerance so could of used something stronger.
September 9, 2016
this place was a HUGE disappointment. Very poorly trimmed buds, still leafy and stemmy. Staff wasn't to helpful at all either. kinda seemed like she was just winging it when I was asking about the product. also NO reward system! NO freebies for referrals OR reviews! and NO free birthday gram?! wth is up with that?! so weak... don't seem to care much for their patients. definitely won't be back anytime soon, too bad to cuz great location, so close to my work. looking for a quality shop, hit up The GreenHouse or if willing to make the trip Swell Farmacy...
October 9, 2016
I've been here and should have walked out instead of feeling bad that the poor girl had to try and sell this stuff as medicine. So I bought a gram.. it seems the flower hasn't changed based off the dozens off reviews I've read. It seems staff is aware that they dont have quality flower or concentrates as one worker replied to a review with "Now, as far as the strains are concerned, if you're an Indica person we have GDP and Herijuana. In Sativa, we have Great White Shark and Green Crack. If none of those strains do anything for you (effectively speaking) then the wax or concentrate won't either." and they also described getting a free pre roll for a review as bribery and they dont participate in that, that they want honest reviews. Well every place I've left a good review for, for a free pre roll has had me come back repeatedly not only for the pre roll but for their top quality buds. You don't give as you call "freebies". But you still expect people to be loyal to you when you can't be loyal to us and give back once a month. I'm surprised this place is'nt vacant or bought out yet.
July 26, 2018
This is an amazing store! Awesome bud prices 💰, best budtenders 😇 and a clean organized store✨ Everyone's very friendly and willing to answer any questions you may have 🌿 I'm happy😁 its in my area 🏠 so I can come often and take advantage of the deals! ❤️
July 28, 2017
I've been with you guys since horizon the you never let me down last min of the day and you guys still take care of me you were out of pre rolls I was about to go somewhere else but you stopped me and made one up thank you for the great service
August 14, 2017
Great location and edibles.
April 7, 2020
wow what scum right now for corona fake treatment.
Great selection edibles but concerned about safety. Some staff don’t wear masks over their nose and a customer as well. Manager told me she understands but “we have to be tolerant”. With severe autoimmune disorder I can’t take risks. May try curbside pickup but uneasy.