34 Reviews of Zen Leaf - Aurora
4.6(34)
4.6
Quality
4.6
Service
4.6
Atmosphere
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October 26, 2020
Jackie took amazing care of me today! This was only my second time visiting a dispensary and as a newbie, I felt super comfortable and welcomed! The space is gorgeous and everyone there was really friendly and professional. Jackie took the time to carefully review my order with me and make sure I got signed up for rewards in a way that didn't feel pushy or forced. She was a joy to interact with and, because of her customer service and the product quality, I will definitely be back! Thanks Jackie!
November 7, 2020
Zen leaf was fantastic. The experience was great, being able to look at the products, ask questions, you can chill out & take your time rather than being ushered through a line like like airport security. Alex was awesome. He made it super easy for me to choose what I was looking for. So far love the products he recommended. Great for first timers too who aren’t sure where to start. High-ly recommend. See what I did there?
January 3, 2021
Jackie was my server and she was EXCELLENT with giving me information/advice. She geared me towards the flower Ice Cream Cake and the edibles Goomies! Both are perfect for me and my anxiety. My anxiety was lifted as soon as I took 2 hits! I almost cried because I think I finally found something that helps!! Thanks Jackie! Definitely staying loyal to Zen Leaf!!!
October 30, 2020
very friendly staff, great selection and nice tablets to view products. Scott, my budtender, helped me out tremendously!
October 18, 2020
Jackie was super helpful as well as Dan and Daryl, beautiful store, and great selection
I walked in and they were playing the best tunes. The first and only dispensary I want to go to. I want a zen leaf hoodie. Also, banana milkshake was SUCH A GOOD STRAIN. Please allow me to review it.
April 16, 2021
I stop by here every few weeks and it's always quick. Tonight, Vic had me in and out within 5 minutes and was very friendly and polite. Thanks Vic!
September 18, 2022
Female brunette manager with the lazy eye has a terrible attitude. They refuse to accept official government issued Department of Defense identification that's standard-issue for all retired & disabled veterans. Staff is very uneducated. Girl at the door originally tried to turn me away for having an out-of-state driver's license but the rent-a-cop OK'd me through with the military ID. Somehow that same ID wasn't good enough for the 20% veteran discount they advertise. Most unprofessional dispensary I've ever encountered across multiple legalized states. You'll get better service & cheaper prices from your local dealer on the street corner than at this place. This was my first & will be my only experience shopping at this garbage excuse for a dispensary.
October 27, 2020
Beautiful store, knowledgeable and friendly staff, and a huge selection of products to choose from! I’ve always loved ZenLeaf and I’m so excited to finally have one close to my house! Joshua was so helpful and funny!
November 10, 2020
Deirdre was fantastic with helping me choose a strain. Not only have they generated a repeat customer, I'm on my way now to get more. Thanks, Deidre.
October 19, 2020
Very clean store, great selection of products, Employee are friendly and knowledgeable. Venita helped me out, she was quick and professional. Will be back.
October 30, 2020
I've frequented other dispensaries in the area and I will now be making this my go-to place. There is a large and diverse selection of products as well as educated bud tenders to answer your questions and give you recommendations. I suffer from chronic pain, and my bud tender Scott was able to help me find a product that not only smoked nice but helped me feel better as well. It's an easy process and the staff is worth it!
December 22, 2020
Aaron was very friendly and helpful. He helped me find exactly what I needed. I will definitely be back. Great store.
October 31, 2020
My first time going to Zen!! I had an awesome experience everyone was very friendly. I had Danna she was very nice and had tons on knowledge on what I was looking for and I left with some amazing products. I would highly recommend coming I don’t see a need to try any other dispensary.
March 8, 2021
Friendly, quick, and always has variety!
January 16, 2021
Excellent staff, very secure, very clean and in line with local health guidelines as far as sanitation and social distance, amazing atmosphere and modern environment, 11/10 experience, will be my go to moving forward
May 21, 2022
This is one of my favorite locations out in Illinois. The location is by a large road, discreet, and very clean/modern! The products are good but I’ve only found around 3/4 things that I really liked. The staff is super friendly but they seem to usually be either really staffed or understaffed and don’t always tell you about any promotions.
Overall, I have never had a bad experience and will continue to go here most of the time.
October 20, 2020
Beautiful place, and very nice staff. Deion was very helpful.
November 12, 2020
This is the fifth dispo I've been to in Illinois. This is the best one.
Clean, pretty, awesome selection.
If you go, I recommend dealing with Kaytee and Danna, their kindness, knowledge, and professionalism are frankly unrivaled.
October 9, 2020
I love zenLEAF St. Charles! I can’t wait for this location to open.
Verano for the win!
October 15, 2020
SO much variety on the menu! High-quality products! Friendly & helpful staff! Beautiful interior of the building! Thank you Danna & Eric B for the help!
July 13, 2022
My boyfriend and I just spent $60 on recreational weed from Aurora Zen Leaf, just to get home with an EMPTY JAR. We called customer service who said they're not on site and it would take 48 hrs to find out if we're "approved" for a refund or replacement of product not provided. The only way we'll get that is by proving what happened...tell me how we do that when we're forced to leave without opening the jar to see the product??? Tell me how we would know until we left? We just got robbed $60. Giving dispensaries a bad rep!
October 17, 2020
Zen leaf was the bees knees. Staff was super cool, Cody was awesome! Had some good conversation and pointed me twords the a cart thanks man!!
January 17, 2021
Great friendly staff that is very knowledgeable. Best dispensary in the area!!