Zen Leaf - Buchanan (Medical)

I see that many people leaving reviews complaining about the prices here. Well, for one, I am glad they are there and that Buchanan (as well as the state of Michigan) are slowly being dragged into the 21st century! Eventually, the prices should come down, and I don't always have the time to drive to Portage or Bangor...

I've been here four times already and I can tell how much they care about their knowledge and ability to help suggest the best medicine. They will research any questions you have if they aren't sure and they ask every time I come back how the products I got were working and if something didn't work they try and find the best next option until something helps. I feel relief more than ever, they carry great quality products and hire quality employees as well!

I love the atmosphere and the product knowledge that my patient care adviser gives me! Not only do I feel comfortable, but I also feel that they aren't just trying to "push a sale" on to me either. I get what I NEED. not only do they respect that, but they listen as well. Everything that I've tried is ALL quality, so happy I don't have to drive and take off a whole day to get my medicine. And i'm also finally happy that these patient care advisers finally know what they are talking about and know what each product does for me!! THANK YOU ZEN LEAF. can't wait to come back!!!

every other dispensary in Michigan will sell you a local product. this dispensary gets their product from Grand Rapids. every other dispensary in Michigan has a simple little form that you sign stating you acknowledge the products are not approved or sanctioned by state of Michigan. turning their back on local Growers. The prices are extremely high and the quality is not. the product is not of low quality just too expensive for the quality that it is.

Flower is wayyy over priced for its quality! $45 an eight for low tier ridiculous! Service is okay. Atmosphere is okay, but not the feel of a provision center like Green Door, Lake Effect, or any other I’ve been to! I sure hope this place gets better, but after 4 visits I’m not sure! Curious if there were any demographic studies of the town and surrounding areas were taken before opening? As consensus seems to be over priced and minimal selection.

It’s beautiful inside, the quality of the products I bought were great. I got about what I expected from the experience. A newly opened business is always a bit rough around the edges at first, The waiting room needs more ventilation. I also believe it could operate a bit more smoothly with a small hand menu, that way people can get an idea of what they’d want while in the waiting room. Perhaps even a question mark placed on the floor so if someone has a question about the product they are easily recognized and can be helped, creating more space upfront at the check out. Even still everyone was friendly and willing to help. I don’t think they expected to receive so many smile in their doors. Remember it can only get better from here!

I am a regular customer who visits the store every 2 weeks for several months. I have read all the reviews and disagree with negative commentary. The customer service is the best I have had in any retail experience in 20 years. I am greeted by my first name and I always receive suggestions for available product based on my medical card. The budtenders are not pressuring me; in fact, they help work with my 'donation budget' and offer products that meet my needs. Haters hate all they want. If you're 'medically legit' then you will LOVE Zen Leaf.

Some of the bud tenders are knowledgeable the rest are not!! You can't talk to your partner about products in front of bud tender .wtf. I found a different dispensary. Zen leaf lost me as a 1000$ month customer . Thanks black girl with blonde hair. I'll be taking my money down the road. Zen also put humidity in the flower to add weight which makes the flower literally not smokable. High profile down the street is much better all the way around

Very poor customer service. No specials available. Very confused with who was helping me, who wasn’t, and who was ringing me up! I decided to end my experience just watching 4 other people shop whom had gotten there after me and the prices of vape carts were outrageous, and the selection, was not even shown to me. Top shelf prices of bud were the highest I think I’ve seen. Not sure if I will go back. I did purchase a $50 vape tip, just to support your efforts. Good luck!!

I've been to ZenLeaf Buchanan a few times now. The Bad- The 14 dollar pre-rolls from High Life Farms don't burn well at all. The concentrates are way too expensive and they don't offer 1/2 gram increments of wax. They also have no THC-a diamonds. Bud is overpriced, edible price is also higher than local dispensaries. The good- Staff is knowledgeable, friendly and patient. The building is very nice and upscale with modern decor. Parking is convenient. Flower quality is nice. The 20% off discount for first timers is cool. Their edible selection is decent, as is the amount of vape cartridges on shelves. Their online menu inventory reflects what they actually have in stock.

These guys rock! The staff was very helpful and the strains / products are some of the better quality meds I have had recently. I can't wait until they get some high-CBD strains in! Thanks Zen Leaf!

Do not buy RSO from this place, I looked up the company name and the percentage of Cannabis in it, very low 66% not even could you call it RSO, go to green door, there RSO tested out at 99.999%, cheaper, give a discount to the disabled people like myself, this place is owned by a corporation, that’s what we have to avoid!!!!!

I think i already wrote a review but i smoked some amazing flower from zen leaf and dont remember!!! lol but seriously this ia a great place i recommend visiting here!!

Amazingly friendly and helpful.

Love the staff at Zenleaf. They are very informative about the product and how it will help my condition. The product is very good, I will differently be back. So glad I don't have to drive a 100 miles to get my medicine. The 20% off for first time patients was great.

We've been patronizing Zenleaf consistently for a couple of months with no issues until recently. Before doing so, we tried the other dispensaries in town and weren't impressed with the service. Customer service can make or break a business and one bad apple will spoil the bunch....unfortunately, Zen has acquired one. She is rude, condescending and needs a lesson on customer care. We've taken our business elsewhere.

Amazing staff, very friendly, and informational on usage of medical cannabis! Somethings are a little overpriced but people have to think they just opened and are STILL helping patients daily! Keep it going at Zen Leaf in buchanan. i will for sure be back.

A cannabis oasis in a generally dispensary barren area of Michigan! Phenomenal staff, sophisticated atmosphere, and only the highest quality products. I will also mention this is the only dispensary I've been in in Michigan where the owner will come out and greet the customers. To me this is the cherry on top in terms of customer service (and he's an awesome dude to boot!). I would recommend this dispensary to those with discerning tastes, to cannoisseurs, and to anyone looking for some of the best medicine cannabis plants can offer.

I realize you guys just opened but 50 dollars for a gram is out of my price range. I only smoke wax so Id rather drive an extra 30 minutes to cut that price in half. At least offer something cheaper because I can’t even buy my meds from you at this point. Staff was courteous though.

First day was hectic but none of the bud tenders seemed to know what they were doing. They didn't know how to weigh out my flower properly with people leaning on the counter and other customers literally speaking over my flower that is being weighed . They spilled flower that I paid for on the table and didn't replace. The manager with long hair that is balding is not management material, he has no patience and repeatedly calls you either "man" or "dude". He was impatient with me and the bud tender as I had already been waiting for over half an hour. The gummies are mislabeled, saying 100 mg But on the printout it is actually 87.95 for $20. The same 100 my is $10 everywhere else. After all the stress, the manager STILL didn't apply the proper discount! Over priced and amateur! Please learn to be on the same page, I shouldn't have to talk to 3 different people at the counter. That is a recipe for miscommunication and upset patients that won't be so quick to return!

Despite some of the negative comments I've seen here, I have enjoyed my experiences at Zen Leaf! Grand openings are always busy and hectic, so I expected that. But apart from the crowd, the staff is awesome. Super friendly, knowledgable and patient. Menu is starting to grow and the product selection is great. I'll keep coming back!

Unprofessional upon arrival. Website had incorrect info about edibles. Gummies say 100mg. They are only 60mg but are the same price as the 100mg everywhere else. That’s just shady business. Then when I called-there was no apology. Just yep that’s how it is. We won’t be back.

This store is new and clean. Cannaliciuos carts are way over priced for the quality. The buds were all tiny popcorn nugs. I didnt even want to sniff them they looked so bad. You cant smell any of the concentrates before you buy them...so its a crap shoot with what you get based on a made up name/strain. The edibles were fine, but again way over priced. Also the pre-rolls i got were old. Date on them was from 2-3 months ago? It tasted like poo! PRICES TOO HIGH!

I agree on most parts as to one other review on 1 slight difference for me, the only thing i thought worth getting since i waited that long on there opening day which was well expected....was their $12 dollar preroll 1 gm considering there flower was well over priced as well as every thing else and i agree witgh their lack in Knowledge as well as first time patients normally welcome with a free pre rolls or a gram and even $10 dollar off so this was a joke but that being said i still have hope they get it together...not to mention the extra step at check out i found slowing checkout. I have hope for you Buck town.