k........t

This was my second visit to Medmen, I was just served by Rachel whom was very efficient at her job and beyond that made me feel comfortable and welcome. Will be coming back as long as I work here

My visit today where I drove an hour one way to get there went like this. I placed a to go order before I even left my house. waited in the packed waiting room. Got my bag paid and left. Drove an hour home to find out they forgot to put in one of my cartridges. I called and they left me on the phone while they discussed checking the cameras. 15 minutes later the manager called to tell me they do owe me what I paid for already. He tells me I can come pick it up whenever. I say I live an hour away sir. His reply is yep you can come get this your next time in. Kinda funny you guys screw up and I get the short end of the stick. glad to know I will get what I paid for in two weeks when I get my medication again. Maybe next time I will come get what I need and pay you guys when I feel like it. Decent product, horrible service.