M........4

member since 2016

Recent Reviews3 total

Ponderosa Dispensary - Glendale

1/7/2021
I moved a year ago, just popped in to pick up an order an WOW an amazing change, including the back which I glimpsed at but didn’t go back. Express was fast an sweet, but you guys have your DESK Staff on point! I absolutely loved how I was treated from the second I walked in this morning. This Gentleman was caring, polite, attentive an kept me well informed as well as not rushed. I can’t express how much he brightened my day seeing him share that same energy to the next 3 people to walk in. Ponderosa see that potential that man has customer flare. I handed his coworker his personal tip, but the amazing product I picked up made me forget his name. Thank you guys for being the best dispensary of 2020/2021 I’ve gone to.

Arizona Organix

11/6/2020
I usually only use the express, this past two weeks literally have me driving farther for better customer service. I get people get stressed, an that life right now is difficult. However each time I come in the bud tenders are just rude, the front associates always seem to be upset. The place was a mess for a while a the excuse was I had a mad rush an now its a free for all, when asking about ordering, if the express worked, who could assist, so many people ended up checked in, crowded back area with several confused customers. I've met 4 nice employee's on various shifts, usually the person at the front door is always amazing! Hooks you into the place, if only the vibe continued inside. I've been coming here since 2018. I forget their names, but the Tall gentleman with amazing painted nails, an another thin tall gentleman with blonde long hair. On different occasions have been the most amazing checkouts ever. I had long wait with both an they went above an beyond. Recently the prices increased, I can understand the first one but the second price hike just doesn't seem reasonable. I understand running a business, however hitting the consumer especially patients who use this medicine to live this whole year just hurts. Not sure who's to blame it just bites. I'll see you guys around!