S........y

This review has been a long time coming but I'm glad that I waited. Had I reviewed Jova Wellness because of all the incentives to provide feedback I may have left a glowing comment; instead, today here I sadly have to say that my favorite go to spot has declined significantly in customer service and attentiveness. On several occasions I have called in my order and what I received was not what I asked for, or they'd run out of the strains I wanted, completely forget that you’re waiting curbside. The variety is slim, and prices are absorbent, the store is limited, whatever the case may be it was not favorable. I casually and repeatedly discussed these noteworthy concerns with the manager being that it affected business. Typically the response was that they’re going through growing pains, but that conversation was over a month ago. Needless to say that I decided to write this because obviously my concerns weren’t truly heard there, or for whatever it’s worth it’s just my shared experience.