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Thank you for reaching out to us DAVID! Our customer service team received your request #40903 and we are happy to assist you. If applicable, please provide us with image or video displaying this product issue, a photo of the package including the batch number from the label, purchasing customer name and location. Our team is reviewing your message and we will get back to you as soon as possible. If you would like to add any additional comments you can reply to this email. We'll be in touch soon! This email is a service from Curaleaf. Delivered by Zendesk This is the computer generated response to my email!! This isn’t helpful. I bought a defective product and can’t get any satisfaction from Curaleaf! What I am getting is the royal run around. I may be done shopping there!