OG Collective - West Salem
8/17/2021
First experience - Made an online order outside of business hours because Leafly stated I could do so and pick it up when they open. Well come morning, I get a text my order has been cancelled. Assuming OG doesn't have the product to fulfill my order, I call the store to see my other options. I was told in a very rude way by the employee "We don't fulfill orders placed at 1 in the morning so I cancelled your order." So upon cancelling orders, you don't call the customer to tell them? I would have been more upset if I placed an online order, drove there, only for it to not be ready. Maybe if you don't want online ordering after hours, don't allow it. I was told I could place an online order and pick it up at open. thanks for cancelling my order for no good reason and being rude when questioned why. Won't be back to any OG location