OG Collective - West Salem

I put in an order online to pick up on my way home tonight. It was ready to go when I got there, so that was nice. Unfortunately half my order was missing, and I had no clue until I got home. I have no idea why I didn't get my full order, because they didn't give me a heads up in any way. No email, no text, no letting me know when I picked it up; nothing. Now I'm at home for the night, finally free to relax, and I don't have everything I need. If they had said something about it, I would've had the opportunity to get something else or go somewhere else. Now I'm stuck, and I don't appreciate it. My advice to customers: if you're going to buy from here, thoroughly check your order at the register. My advice to the manager: make decent customer service a higher priority

Customer service is 10/10. Went in this morning and the guy and girl working were so helpful. I’ll be coming back due to amazing customer service

I used to love to come into your store. You have grams for 480 from about 19% to 21%. Why do you not carry higher THC. I could go down the street and get the same gram with a 28% that is not a high enough THC for me You need to carry a higher THC at a lower price point to keep customers coming back.

fast friendly young ladies