Ratings and reviews of 3Fifteen Primo STL
(4 ratings / 43 reviews)
4.6
Quality
4.4
Service
4.6
Atmosphere
Reviews 1-24 of 43
September 21, 2024
This was my second visit to 3Fifteen, but it’s been over a year since I last stopped by. Given their impressive selection on the website, I assumed the in-store experience would match. Unfortunately, I was wrong.
The service I received this time was incredibly disappointing. I believe the manager, a young white woman (possibly named Chloe?), was very rude. Her attitude came off as condescending and borderline racist. She was short with us and her tone was far from welcoming.
During my first visit, the staff were amazing — 2 guys, (who, ironically, i believe were also managers), were both super helpful and informative. They made my first experience great, which is why I brought my friend this time, hoping for the same level of service. Unfortunately, that wasn’t the case at all.
Both my friend and I ended up leaving without making a purchase. I won’t be returning.
Dispensary response:
We’re really sorry to hear about your experience at 3Fifteen Primo. We know how disappointing it can be when things don’t go as expected, especially after a positive first visit. This is not who we are, and we truly want to show you a better experience. We always aim to create a welcoming and helpful environment, and we're sorry we didn’t meet that standard this time. If you’d like to chat more about this, please feel free to reach out to us at rewards@3fifteenprimo.com. Thanks for sharing your feedback, and we’d love to have you and your friend back soon.
December 4, 2024
After checking out several places, I went with 3Fifteen. I could not have been more pleased. Friendly staff, quality products and smooth process. I'll be back next time I am in SL!!
Dispensary response:
Thank you so much for the wonderful review! We're so glad you chose 3Fifteen Primo and had a great experience. Our team is always here to help, and we’re thrilled you were happy with both the products and the process. Safe travels, and we can’t wait to welcome you back next time you’re in STL! 💛🖤
December 4, 2024
August 11, 2024
I went today my favorite edibles bogo & a vape I saved rewards for today had 15 saved up didn't realize the taxes were the way they were I should have known anywho , I was $2 short I was going to take an item off but BRANDON my cashier , I feel seen the pain in my eyes and put it in out of his own pocket, I've never seen him in there before and I go there and only there my friends go everywhere else but I don't , he is the best that was the sweetest thing that he could have done not knowing me , HE
DEFINITELY DESERVES EMPLOYEE OF THE MONTH
Dispensary response:
Wow, what an amazing story! It's moments like these that truly make a difference. Thank you for sharing your experience and for being such a loyal customer of 3Fifteen Primo. We look forward to seeing you again soon! 💛🖤
December 4, 2024
January 18, 2025
Literally the worst I've ever experienced! Terrible customer service and racist! Do not shop here.
Dispensary response:
Hi there! We are really sorry you had that experience—it’s the last thing we want for our customers. We care a lot about making sure everyone feels respected and welcome. If you’d be open to it, please email us at rewards@3fifteenprimo.com so we can talk more about what happened.
January 20, 2025
July 9, 2024
I had my first bad experience suprisenly after nothing but good experiences prior over the past year. I asked my checker, or tried to ask her a question 3 different times before finally just giving up since she was to busy joking with her co workers than to listen to me or answer my question. Don't know if I'll be using this place as .y go to anymore or not. This last eight I got wasn't very good either. Very disappointing
September 22, 2024
Love my experiences here either when I shop online or in store. Staff are always helpful and knowledgeable with recommendations. Staff are quick to double check their work to make sure I’ve had the best experience.
Dispensary response:
We absolutely love hearing this! 🥰 Thank you so much for the kind words! We're so happy to know you've had amazing experiences with us. Our team is always ready to help and make sure you have the best service and product. We can’t wait to see you again soon!
December 4, 2024
September 11, 2024
U gotta watch em ordered 2 got 1
Dispensary response:
We're sorry to hear about your experience. It sounds like there was a mix-up with your order. Please reach out to us at rewards@3fifteenprimo.com so we can resolve this for you. We appreciate your feedback and want to make things right. Thank you for bringing this to our attention. We'll make sure your next visit is as smooth as a perfectly rolled joint! 🌿😊
December 4, 2024
September 21, 2024
The man that helped was very helpful he knew exactly what I wanted and gave me options and explained a lot to me that I didn’t know he also was very professional and great customer service
Dispensary response:
Thanks for sharing your experience! We're thrilled to hear that our team was able to help you out and provide such great service. It's always our goal to make sure you leave with exactly what you need and a smile on your face. Looking forward to seeing you again at 3Fifteen Primo! 🌿😊
December 4, 2024
July 28, 2024
Great products, deals and delivery from the nicest people! Thanks to a promotional product with my order, I tried something new that helped a great deal with pain. Unable to get to dispensary due to disability I get delivery. Everyone has been very nice and my favorite is Olive. She delivers smiles, laughs and my orders. Thank you Olive!
July 26, 2024
3Fifteen STL is my #1 place to shop. Great variety and cheapest prices in town!
August 16, 2024
I love their weekly specials & consistent quality. I'm never disappointed. Staff are fine and offer the best selections available for my taste. I recommend them to family and friends. Best price for budget.
Dispensary response:
Thanks so much for the love! We're thrilled to hear you enjoy our weekly specials and consistent quality at 3Fifteen Primo. Our team works hard to offer the best selections for your taste, and we're glad to know we're hitting the mark. Recommending us to your family and friends means the world to us. We'll keep those great prices and top-notch products coming your way! 🌿😊
December 4, 2024
August 5, 2024
Riley is so kind and helpful, I always leave the store with a smile! They help me find which products are right for me and make sure I'm getting the best deal for my dollars 🤑 10/10 will be back
July 11, 2024
Only reason why I give a 3 on service is the online service definitely needs work. The site gives you discounts with incorrect products of the same brand or promos are vague so you don’t know if all products qualify or not. Definitely, love the products and the in person customer service is exemplary but the UI for online needs attention.
July 6, 2024
Ok so when I buy bud I'd like to see the product and talk to a person who can give me an accurate reading on the products I'm looking at or for. I hate that I've got to stare at a kiosk screen and guess what I'd like to buy blindly not really my favorite option!!
July 26, 2024
Always the best prices and the friendliest people
July 6, 2024
I have nothing but good things to say about this dispensary and the employees.I am a regular customer. I like to give a shout out to Lauren. I really like everyone I have come n contact with. Plus I'm n walking distance from my house, and they have sativa for $25 now, which is affordable for me.💯⭐⭐⭐⭐⭐😊
July 14, 2024
3fifteen is my favorite dispensary in St. Louis. The staff are super personable and friendly, they always make my day feel better after every interaction. The rewards program is a real bonus here. I highly recommend checking it out and seeing for yourself.
July 26, 2024
These guys are the best. We love the happy hour deals! The staff is always cool and they get you what you need and on your way. This is our go-to shop in St. Louis.
July 24, 2024
This store is amazing! They are very knowledgeable of their products! They have always be courteous and enjoyed ally experiences with the employees! They also have one of the best reward programs!
July 22, 2024
These are good people from the front to back. Glad they are down the road as a perfect stop mid day. Best deals, rewards and quality.
July 18, 2024
The bud tenders are so knowledgeable and patient! This has been my go to dispensery for almost 2 years now and their rewards program is amazing!
July 29, 2024
Always nice. Listen to what you want instead of pushing their own agenda. Juan has always been super helpful.
August 15, 2024
Friendly staff and relaxed atmosphere.
Dispensary response:
Thanks for the shoutout! We're thrilled to hear you enjoyed our friendly staff and relaxed atmosphere at 3Fifteen Primo. We aim to keep the good vibes going every time you visit! 🌿😊
December 4, 2024
July 19, 2024
Great place with nice selection in all varieties. Staff is very knowledgeable and very helpful. I love this place!