420 Grand Central

I have been shopping at 420 Grand Central for almost two years now. Everyone is friendly but not everyone that works there is knowledgeable of the products they are selling. I had to shop in the store last week instead of shopping on line first and then driving there to pick it up. I wanted a specific strain and the gal told me they didn't have it. I did notice that a lot of the strains are in the wrong cabinets. For instance, you have Pamelina in the sativa cabinet and it's a Indica Dominant strain at 60/40. They also have Pablo Escobar in the Sativa cabinet and it's a 50/50 Hybrid. So I think the strain I was looking for was probably in the wrong cabinet and I was told they didn't have any. I went home and went directly to their online menu and guess what...I found the strain I was looking for. Unfortunately, I had to go to work and didn't have time to go get it. I tried the next morning, but it wasn't on the menu. Two of the strains I ended up buying were in the wrong cabinets and I won't purchase those again. I will continue to shop there, but ONLY online. When I make my order online and they confirm it, then I know for sure the product I want is waiting for me. What I should have done though is ask the person to go in back and check, but I didn't and she didn't offer to go look either. She couldn't give any feedback of her own about the products, just what customers had told her. I think it would be helpful if the hired help had some knowledge about the strains.

Great selection, horrible service. Been going to this store since they opened, and I've NEVER been treated the way I was tonight. The person working the counter got all weird with me and copped an attitude because my ID was in one of those IR-blocking sleeves from the Dept of Licensing. There are too many other places to shop for me to allow them to toy with me. They just lost a long-time customer tonight.