Bloom Medicinals

I’ve been shopping here for years. They have the best deals. But their customer service is definitely going downhill. I placed an order online right before they closed, when I showed up the next morning to pick up my order they refused to honor the price that was on my receipt from placing the order. I’ve literally spent thousands here, and they turned me away over $12. There are too many dispensaries around for them to be treating customers any way they want. I will NEVER spend another dollar at Bloom. If you’re reading this I suggest Zen Leaf Germantown, they honor the price on the reservation every time. EDIT: The manager called me to apologize and said she wish they would have known and they would have handled it. HOWEVER, 4 different people looked at my receipt on my phone and made the decision to not honor the price, then i left without purchasing anything, while i was leaving i voiced my dissatisfaction, then i sat in my car in front of the store for 15 minutes to post this review. The same employee that refused to honor my reservation came out to do a curbside order and looked right at me. THEY HAD AMPLE OPPORTUNITY TO FIX THE SITUATION. THEY DID NOT SEE ANYTHING WRONG UNTIL THEY RECEIVED A PHONE CALL FROM MARKETING REGARDING MY GOOGLE REVIEW. Just goes to show you that they will do whatever they want until they are called out on it. They offered a discount and to honor the price. I declined. There are 15 other places i would rather give my business to. Businesses that truly care about their patients without needing their corporate offices holding their hand to guide them.

I talked to Ashley on the phone and she was very helpful to me. Ashley is a very good employee for your dispensary. keep up the good work. Leo

Very clean, friendly and professional atmosphere. Staff was very knowledgeable in directing towards desired strains and qualities while also explaining some of the finer points of Ohio’s medicinal rules. Will be shopping here again.

Good. Great prices.

Stephanie is amazing! She's fast and efficient, knows her product and Her customer service is phenomenal she truly deserves a raise. While there I heard a song on the radio I fell in love with she wrote it down for me but o unfortunately forgot it there. When I got home I saw a text from her saying the name of the song because she saw I forgot the paper ugh I'm impressed !!

I visit Bloom on a regular basis because of the Excellent and Knowledgeable staff. One Staff member that stood out, head and shoulders above the rest that day was, ROSE, always smiling and plesant. She really made my day last week, by taking the time by helping me understand how the allotment system works and helping me chose the best products for my medical condition.. Thank you ROSE, you're a true asset to Bloom. Keep up your fine work.

Great attitude and very helpful love this place

Love this place. Quick, friendly, and wonderful assortment of products.

I love this place! The staff is amazing. Very friendly and knowledgeable. They recommend great choices for my needs. I don’t shop anywhere but here!

nice service. not a long wait. great people.

I enjoyed my first visit, very friendly and provided excellent recommendations. Jason is very knowledgeable about whats in stock.

I was helped by Brad Schultz in 7 mile, he was great to deal with. Keep him around!!!

The staff is incredible. It’s clean, professional, health oriented, and they have amazing customer service. I’ve never gotten better quality products.

I recommend!

The staff at Bloom is knowledgeable, courteous, comforting, and trustworthy. There are few places I feel as comfortable, accepted, and understood than I do at Bloom. I highly recommend this dispensary!

Everyone is very knowledgable, friendly, patient and fun to interact with. The quality of products is phenomenal. This is a neighborhood dispensary with 5 star service. Thanks!

Always my favorite location. Other dispensaries, Herbology has the absolute worst customer service.

Great service great people

All staff is very welcoming on every visit. Great prices, great service, great location. I don't know what else to say well about Bloom medicinals

i love this place. a little expensive for regular stock but lots of sales all the time. great staff and selection.

Great place super close to me and mike was super helpful and great customer service love it!

I have been going there since it opened in January of 2017. The staff is very knowledgeable answers all my questions about their products. Very friendly staff.

Friendly staff, helpful and informative. Love the order online for pick up, very efficient. Will definitely return!

I was not sure of what to expect but from the time I entered the lobby I was put at ease. The staff is very educated & courteous. Definitely felt respected.