Cannabist - Boston (Medical)

This is the place that broke my heart. I'll start with the good stuff though: The woman who typically signs you in at the front desk is AMAZING. Pleasant, knowledgeable, cool. The people helping you with your orders are friendly and although they seemed to have some newer (less knowledgeable) staff still training up, they all work collaboratively - if you have a question that your person can't answer, they'll ask someone. I appreciate that. Flower variety is off the charts here. Always switching it up. Concentrates are very high quality and their cookies are great. Cons: Strain of the month club started great, ultimately kind of turned into a ripoff. The flower here is ultra dry as compared to other local shops. Not sure if it's the pre-packaging? Also, over time the variety in flower started to include several lower/mid level quality strains with just a couple high quality ones. I looooove variety, but I'd rather have just 4 killer options instead of sifting through many mediocre ones trying to find the standout. All of the above named cons I was still willing to overlook when I balance it with the pros, but the last one has caused me to stop visiting Patriot, probably forever. The last time I tried to visit, I was denied entry. I needed my medicine and I had traveled there during a terrible downpour. I finally arrived 15 minutes before closing, and for where Patriot is located it can be tricky (whether you're on foot or you drive). A security guard (not the usual one) informed me that they were too busy and no one else could come in. I told him I really needed my medicine, I'd traveled in the pouring rain and I would never make it to the next closest dispensary in time. I got a very insincere "I'm sorry" and he turned away. I stood under a building awning next door and called Patriot. I figured for sure if I got someone on the phone, they'd let me in. No answer. I left a detailed message with my phone number. No one let me in that day, and no one returned my call (ever). As much as I loved this place, out of principle I just can't go back. To not even return a customer call is really poor, and not letting me in because they were busy when that place is so difficult to get to still irritates me when I think about it. There are many more choices for mmj than there were even 6 months ago, so I can't justify going back. I also learned that Patriot was very vocal and put up money to try to block legalization of recreational mj. They made a deal with the city where they grow which is only worth it for them if everything stays Medical only, but it will cost them if the state goes Rec. I guess for Patriot leadership, it comes down to politics and profit instead of people. It makes me sad, because this place got into the scene early and I loved them :-(

You absolutely cannot beat the level of professionalism at Patriot Care in Boston. From the security at the door, to the front desk/check in, to the customer service team out back, I have consistently been treated with respect and made to feel welcome. They're great at answering any questions I might have, it's a very knowledgeable staff. I have visited three dispensaries in Massachusetts and Patriot Care in Boston is leaps and bounds the most inviting and attractive location- I love the contemporary furnishings and just how approachable everyone is. My only (very minor) complaint is I wish they were open a little earlier in the morning, like at 9:00 am.

I really have enjoyed coming to see my friends at patriot care in Boston for a year now but unfortunately I will not be returning to purchase anything nor would i recommend anyone to go there now. I have seen this place go down hill in the past few months due to lack of management or just one horrible one. The staff there is friendly and knowledgeable and I can see that management does not care I waited for an hour only to find out there systems were down and the woman responded with attitude towards me. I’m taking my business elsewhere where I will be treated like a patient and not a “drug user”

The people here are wonderful but the company is getting more and more frugal. The product here is far more expensive than other dispensaries. And their discounts don't compare to the great deals you can get at NETA. The bud is usually pretty dry and crusty- which is normal for a large-scale pot shop but at Patriot Care prices, I expect better quality. They do sell boveda packets for personal use but they do not work and should no longer be sold as they are a rip-off to customers, yet the staff seems to swear by them. They must have a large inventory that management is trying to push. My advice for them is to stop looking at this from a profit standpoint only. Yes, money is important but this is supposed to be a "medical" institution and the bottom line should be the patients.

I've been here at least five times now so I feel comfortable giving a review. I've only ever bought flower from here so keep that in mind. I really want this place to be great, but it just isn't up to par. I'd give them five stars for service, staff, and location. The issue is that they prepackage everything in cheap medicine bottles and by the time you get it the bud is so dry that it crumbles to dust with just a light squeeze between the fingers. I've tried and tried with it because it's very conveniently located for me, but I just can't do it anymore. If they would change this method and store it properly I'd happily give 4-5 stars. Keep the bud in air tight containers and weigh it in front of me!

Fantastic experience at Patriot Care Boston. From the security guy at the entrance to the nice receptionist to my budtender Adam, it couldn't have been a more comfortable, professional, welcoming place. It was my first visit to a dispensary and I was a bit nervous. Within 2 minutes of entering, my nerves were gone. Adam was like a Doctor. We discussed my symptoms, my concerns and my goals. He made suggestions, offered compassion and put together a fine selection of flower for me to take home and try. Can't wait to go back and try some other strains. 5 STARS!

Just minutes from Park street and Downtown Crossing this location is super accessible via public transportation. The staff are great, from the security guard to the managers everyone is friendly and professional. The quality of their product is excellent and the dispensary gives various rewards to members for purchases and holiday discounts and so forth. Awesome dispensary.

I want to like this place but having zero vape pen cartridges in stock for months at a time makes it hard. Please get vape pens. I was once a frequent customer here, but I've since had to take my business elsewhere due them not having vape pens cartridges in stock. For those who have issues consuming flower via regular smoke, the cartridges are essential, thereby rendering Patriot Care useless to vapers!

Weekly visits for 6 months. I'm looking forward to today's visit. Perfect location, easy access from Subway and bus (2 min.) ... Green Line Gov't Cent. (5 min.); great counselors. I never tried the Citrus water, but it looks very nice 😳. Good spot ~ very professional uniformed staff ... I am always warmly welcomed with a smile. P.S. I'm over 65, DAV and happy to give 21 Milk St another 1/2 gold 🌟 so they have a perfect rating. Oh, ya ... they have good weed too! 😋

This is my favorite dispensary in MA for flower - hands down! I've been going to Patriot Care since it opened last spring/summer. The security and staff are awesome - very friendly, funny, knowledgeable and professional; I feel at home every time I'm there. There is always a HUGE range of flower options available, with many above 24% =👌🏽. The quality is always fresh, no seeds, never dry, high potency. Only downside is I wish they had larger variety of concentrates and edibles; I go elsewhere for these.

Everything is on point at this dispensary. From the products to the staff. Even the music is perfect (def have shazamed a few songs). From my experience, Patriot Care is easily the best dispensary in Massachusetts. Stay medicated guys!

Staff is very friendly and knowledgeable. The PSC and other benefits and discounts really make it worth while

This is my favorite dispensary in the state, its clean, staff is friendly and its in a good location. I just wish there was lest hydro and more soil grown bud as it loses lots of flavor.

good spot.

Love love love this place! Best flower & THE BEST DEALS ANYWHERE! Have tried all dispensaries in the area & still find my self commuting to Boston for these guys!

Came down to get cookies and cream today it wasn't there 🤔🤔🤔 but thankfully this place got other strains to choose from grabbed the star kush n golden lemon 👌🏾NICE 🔥💯

Great place in a great location. I'm very pleased with the products. Their Granddaddy Purple is excellent medicine, some of the best I've found so far for soothing anxiety and insomnia. Also, I haven't met a bad employee here; everyone's friendly and helpful.

It's literally in the middle of the financial district so parking can be difficult. I was in the dispensary for a little over 20 mins, the help was wonderful and knowledgeable, bought 3 different types of bud to experiment. I left the place satisfied, excited and happy until I saw the $55 parking ticket on my windshield. I recommend taking the train if possible

Great strains grown well. This location is easy for me to get to thanks to its proximity to public transportation. With all of the discounts, specials, and loyalty programs that Patriot Care offers I often leave with exactly what I needed having only to pay a few dollars in the end. Definitely worth visiting.

My #1 go to dispensary, everything’s great from customer survive to products. ( fav strain French toast I love it)

Dry, loose,airy buds that lost their flavor after 2 days. Potency was short lived that required frequent re medicating. The hype did not live up. Price was very expensive, patients here will see they are being passed on the overhead of costs from having a mmj clinic when they see the prices. 107 for a quarter. I am not going back here unless everywhere else is dry.

This was my second visit and I couldn't have had a better experience. Arrived at 1:15 on a Saturday afternoon and there was only one other person ahead of me. Adam was very helpful and the flower selection was extensive. I was surprised that I was able purchase one ounce at a time and they had more non-flower alternatives than my previous visit a few months ago. Definitely worth the trip from Cape Cod.

ATTENTION PEOPLE WHO GO HERE. STOP ASKING YOUR BUDTENDER A MILLION QUESTIONS YOU'RE SELFISH AND HOLDInG UP THE LINES. What could you possibly be asking?!? It's just weed. Great staff here tho!

Super welcoming atmosphere. Clean, modern feel and the staff is incredible. Bought the last of the "Herijuana" and can't wait to give it a try!!!