DISPENSARY
MEDICAL
Columbia Care - Scranton
Scranton, PA
4.4(82 reviews)
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83 Reviews of Columbia Care - Scranton
4.4(83)
4.4
Quality
4.4
Service
4.5
Atmosphere
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Most Helpful
November 9, 2018
Nice Shop, Great Medications in Scranton. I have been in literally 100's of shops in California, Colorado, Michigan& Nevada over the past 8 years of being a legal consumer. Our local shop has all the goodness of everything out west, this is a great addition to Scranton. Keep up the good work.
November 9, 2018
When i left i thought " why other business cannot be that helpful, understanding, but the biggest is not rushed." Awesome business
May 9, 2019
Have been going to this location for awhile and there seems to be one person there who knows what he is selling. Went there today and Coleen, as she was drinking her tea, tried to help but informed me she is there to sell and cannot suggest or answer questions. Duh...I was spending over $100 on meds that she knew nothing about. Suggested I make an appointment with the pharmacist next time. Yup, at a different location . ....
December 7, 2018
Keystone Canna is such a better dispensary. This place refuses to post prices or carry terrapin products. I am forced to drive an hour and a half with a disability to get $37.00 1/8ths and 40 cartridges. They own both the dispensaries in my area, so I’m unfortunately stuck with this company. Keystone Canna and Keystone shops never run out of stock like this place and also post prices and carry terrapin products which are the only affordable products. Desperately wish a better dispensary would move in to NEPA and create some competition for this place
October 25, 2018
Sadly enough, I would have to agree with the last review posted stating that when it comes to the experienced cannabis users you ABSOLUTELY need to know and understand more than just the basic google answers for the differences in CBD and THC which I did not even feel any of the staff here actually understood that aspect, it was more so they were scripted on only the basics of what they could read from the medicines package.
The sales associate that helped me out at the counter seemed to lack very basic customer service skills and slim to none if any product knowledge at all.
(No, sorry.. concentrate is not for adding to your food 🤣)
It would be nice to be able to actually have an intellectual and competent conversation with someone experienced who actually understands the medicine in full form for once!
Overall I enjoyed the product I bought, but did not enjoy the lack of product knowledge and energy displayed by staff. If you’re behind the counter “patient advocating” you should be able to do a little more than sit there and look pretty on a register is all I’m saying.
August 4, 2019
Friendly and a cute girl works there lol
August 13, 2019
The staff is friendly for the most part. Aside from the man in the black robe who cut me off in line to allow another patient to cut ahead of me. There were a few people in line but i got there first and should have been next. And as my luck they sold out of the African Thai from PW RIGHT before i got the the counter!! Livid isn’t the word!! Never will i go to Scranton Columbia Care or any Columbia Care again. Not after that and the fact that they never have any good products and when they do they’re gone in an hour. They carry all Ilera which everyone knows is trash. Would recommend Justice Grown in Edwardsville and now also Dickson City, and Beyond/Hello in Scranton. Concentrate is cheaper and they have a way better selection of Terrapin, PW, GR, and CR. Oh and did i mention Beyond/Hello also has a rewards program WHICH COLUMBIA CARE DOES NOT!
May 2, 2019
I was taught If you don’t have anything nice to say don’t say anything at all . Sorry Columbia Care
October 24, 2018
This was my second PA dispensary to shop at. The experience was pleasant and the atmosphere was very nice. Their security guard and secretary in the front were friendly as well as the remainder of the staff. However, I did feel that the visual displays throughout the store offered me more insight than any of the staff. The information being relayed was generic at best and it seemed no one really had a true understanding of this wonderful medicine. When dealing with experienced cannabis users, you must know something beyond the difference between CBD and THC.
Overall the product quality was not bad but the prices were nothing to get excited over.
Thank you to all who helped me that day and good luck!
January 5, 2019
The quality of the products is amazing. The prices on the other hand are very steep. I’m hoping that as more dispensaries open, the prices will drop. I found Colleen to be very helpful and DJ the most knowledgeable about the product lines. My experiences keep getting better, and a lot if it has to do with the level of customer service. So, thank you ✌🏻 I will most definitely be returning!
August 3, 2019
Not sure what her name is but apparently im not the only one to complain about this one cashier and her horrible attitude. Very rude and im pretty sure she just works here because she thinks its cool lol besides that this place has gone down hill recently, literally no grams on the menu at all today so somebody there doesnt know how to order product. The wilkes barre location always has more strains but still doesnt carry enough grams. The menus of available items are basically the very expensive items.... and ofcourse they are always fully stocked. Can we get more dry leaf please? Stop being so greedy and bring the dry leaf back and someone please help who ever is doing the ordering the fact that you guys barely wvwr have grams now is ridiculous. Basically trying to force people to spend more money....not cool.
December 2, 2018
Lovely people who work hard to make new customers feel at ease. Excellent assortment.
December 5, 2018
Great location and staff.
January 20, 2019
Always a pleasure! Knowledgeable courteous staff. Product availability improving. 😀
December 28, 2018
Went for my first visit today, I was very impressed by the selection available, also the cleanliness and efficiency at this location I am also very happy with the products
September 14, 2019
Truly love the convenience of the location, and the staff is just great. Sadly the continuous lack of product has driven me to other locations. I continue to watch the menu-Truly hope they can increase their inventory.
February 20, 2019
I wish I could say something nice about Columbia Care.
December 22, 2018
Gotta love PA's original CC, lol, no for real though like oldsmky says best bud for best prices, and if your a Cresco person this is your place, (meaning all Columbia Care locations)
January 17, 2019
Great group of people
October 12, 2018
Good location, amazing experience, amazing staff!
August 3, 2018
Everyone is extremely compassionate and informative. They are always there to help. I have had constant daily pain for 20 years. This has been a lifesaver. The staff is super helpful and they're no judgements made. Everyone there just wants to help. Thank you for your kindness, you have changed my life. God Bless
November 1, 2019
Not a good selection thay don’t get a good shipments of there products and to over priced on stuff
June 1, 2019
Amazing selection prime strains great customer service i highly recommend this place
June 12, 2018
Just the most wonderful dispensary. Feels like family❤️ love this place. We are SO lucky in NEPA