Ratings and reviews of Dark Matter - Juan Tabo
(3 ratings / 25 reviews)
4.6
Quality
4.7
Service
4.8
Atmosphere
Reviews 1-24 of 25
My favorite place 😁. Hands down the most amazing, helpful, patient, kind and HAPPY staff. I'M not joking, everyone here is wonderful. I am a member of the club and your sister store Top Crop is great. The staff at Dark MTTR are insightful and they listen. Those are qualities that are hard to find these days. I hope the owners recognize the team members and realize that they are the reason for my, and many many other people's repeat visits.
Jeannie Marie David
August 7, 2025
Iz and Xyla both made my day🥹, they gave fabulous customer service and were very knowledgeable about the product they’re selling. I love going to dark matter❤️ they are ALWAYS on it 💪🏽 best sales and best customer service👍🏽
Best staff and best service in ABQ
Always a great selection on Bonanza carts..Great service, never disappointed!
July 14, 2024
I have had positive experiences at this dispensary in the past and was willing to pay extra to support their business. However, my most recent visit was disappointing. I had researched a specific brand on Weedmaps and visited the dispensary, only to find out they did not have that brand in stock. The budtender seemed dismissive when I asked about other available products and became impatient with my questions. As a medical patient, it is essential for me to have access to the medication I need.
I requested to speak with a manager regarding the situation, as I felt it was unfair to advertise a product on their website that was not available in-store. The manager, Jordan, attempted to upsell me on a higher-priced product, and when I declined, he tried to push a lower-quality product on me instead. In the end, I left the dispensary spending the same amount for a half gram cart that I would have paid for a full gram elsewhere.
I value supporting local businesses, but I cannot continue to patronize a dispensary that mistreats loyal customers. Unfortunately, I will need to explore other options for obtaining my medication, despite having been a regular customer at this location.
February 17, 2024
Nicole and the entire crew is AMAZING!!
February 16, 2024
Fast, friendly service with great prices.
January 6, 2024
Excellent customer service and products.
Atmosphere is chef's kiss amazing 💋🤌
Customer service doesn't fall short if this either!! Definitely the first time I've walked into a place that felt like home! Product is absolute quality, even compared to some of your OG stores that have been in the game since medicinal hit NM!! Don't just walk RUN to the place that'll get you right 💯
January 5, 2024
The clerks lie or don’t really know the product
February 3, 2024
The weed is very weak
August 11, 2023
I swear to everything that means the most to me I love dark matter and the staff especially the green haired goddess that I truly 😍. Anyways if you buy your recreational or medical needs elsewhere your doing yourself a not so good favor. Trust me I spend lots of cash looking for the right dispensary in the past most being a disappointment. I spend lots of cash at dark matter and will continue to do so. Big E the world wide cannabis connoisseur & ladies man 😁
September 25, 2023
Looking forward to my next visit.
August 13, 2023
Liu was so helpful and knowledgeable. Went in looking for something to ease my anxiety and help relax my muscles.
A lot more options than I expected.
Nice staff very helpful quickly and fast. In and out
August 15, 2023
I really like dealing with your morning bud tenders, most of them know my name, and greet me as I come in.
June 17, 2023
The Best Spot in Albuquerque!! If you have not been there your missing out!! Customer Service is Awesome!! Would recommend stopping by!!!
May 23, 2023
Melody was amazing and had great recommendations! She answered all of my questions and was so nice! The product is really great and clearly labeled with the terpenes and lineage. I will be coming back!
Such kind people and an awesome selection of product. Highly, highly recommend.
June 9, 2023
Best deals, products and awesome service
Ordered online and order was completed very quickly and as ordered, bud tender was nice and store was clean. Repeat customer
Top notch product selection!!! On top of that what amazing service!!! Thanks Dark Matter…ur what holds this universe together
Fire
March 19, 2023
Dark matter is just an awesome place to shop. I enjoyed the atmosphere the customer service was amazing and the flower was great I got the Flapjack a little seedy but the bud was great 👍.
I highly recommend trying them out.