191 Reviews of Deep Roots Cannabis
4.9(191)
4.9
Quality
4.9
Service
4.8
Atmosphere
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March 12, 2020
I have been coming here since this place opened and has become my ONLY shop. As a medical patient, they provide my medicine at reasonable prices while focusing on educating and informing the public. Their selection and quality is above all others!!!!! I send my parents, family, and friends all here and they love it.
Do yourself a favor, check out DEEP ROOTS!!!!
January 6, 2022
Beautiful store and very friendly staff.
June 30, 2019
Awesome service. Great people!! Highly recommended.
October 5, 2018
They have an incentive if you write a review, for 15% off your next purchase, but since I'm a veteran they already give me that. So I'm writing this because Ray, the budtender, was a rockstar! Would shop here again.
December 28, 2018
Awesome place. Awesome people. And amazing prices. After trying multiple dispensaries in the Eugene area, I always come back here. Can't recommend more.
November 20, 2018
Maiden visit to an actual official dispensary in the state of Oregon while visiting from Hawaii. Karlie was AMAZINGLY knowledgeable and helpful and addressed all of my concerns and questions, professionally and tactfully. The selection was not overwhelming and the location was in a very safe environment. For my first time, I am throughly pleased to have had the courage to walk in. And I received a Veteran discount!!!
Aloha and Mahalo
October 8, 2018
Location is easy to find, and costumer service was fantastic. Shop is as beautiful as the quality and flavor of there products. Can’t wait for me next visit.
April 11, 2020
I think his name was Jeremiah, and I apologize if I got this wrong but he was FANTASTIC. He is knowledgeable and super helpful. This is my favorite dispensary. Hands down.
April 28, 2019
This has been my go to location for the Springfield area. I have always been helped by Karlie and she's been great! Always happy to answer a ton of questions, very knowledgeable, very friendly. Just a few days ago I was assisted by the manager Jeremy and recieved the same stellar service! Bottom line, excellent service, great product, good prices!
June 13, 2019
I frequent this dispensary, and enjoy my experience each and every time! They're never short on variety, and their daily deals offer a nifty bargain. Also, shout-out to Karlie for being amazing at her job :D
July 11, 2019
Bud tender was SO sweet and gave us lots of info. Loved coming here. Definitely will again.
March 12, 2020
Always excellent customer service. They really do appreciate terpenes and focus primarily on the health benefits of Cannabis and its many cannabinoids. Some very knowledgeable people will always be there to help you out. They always tip the scale in your favor, no pun intended and the new fish tank brings an awesome vibe into the facility.
September 12, 2020
Nice space! Super awesome staff made my pickup quick and easy. I love the large space!
April 18, 2021
First time in, I loved the sparkly crystals chandelier, I felt like I was in Las Vegas! Erik helped us out, he gave us a closer look at the flower strains with a microscope and light. We got some PB Breath by Avitas, top shelf quality on their middle shelf prices 👌🏻😸👍🏻 They gave me a discount for using both my medical cannabis card and my OLCC card! Will recommend and I will come back! Thank you 😊
November 4, 2021
helpful staff and wonderful environment
October 18, 2022
Deep Roots is a fantastic dispensary. It is staffed by friendly and knowledgeable individuals who know their product they are always able to direct me to and recommend items that will help me. The atmosphere is not at all intimidating. I trust these folks to help me.
February 7, 2019
Probably the best experience I’ve ever had at a dispensary. Karlie was suuuuper helpful and answered a million of my questions and directed me to the exact right thing I needed. I will absolutely be back and tell my friends to come here because of Karlie. Also, the inside of the building is stunning with literal crystal chandeliers. It’s something you have to see to believe. Do yourself a favor and stop in here.
February 20, 2019
Tasty selections but above all, every time we’ve been in, the staff is not only friendly and patient but also very knowledgeable & helpful... owner included. You’ll never hear “sorry, I’m not sure.” or “I don’t know, if doesn’t say.”
Menu on Leafly seems to keep up to date which is nice if you live outside of town. Usually stopping in for particular extracts and then finding some nice flower too;). Haven’t been disappointed here yet. You can tell that they strive to inform and educate people while offering a nice selection of well organized, easy to browse product. Thanks y’all!
March 2, 2019
Good people. Nice on phone and helping me reserve a clone
December 16, 2019
I have been coming here since it has opened and have always had great service. The staff always has great opinions on the products and I have discovered new items I never thought I would enjoy without their suggestions. I highly recommend stopping by and giving them a try.
May 16, 2020
I always feel like family.
April 29, 2018
Convenient for me, lots of well lit parking, don't feel like I'm going into a back lot to purchase. Almost a bit too spacious - feels kind of odd walking into the showroom.