Flora Farms - Stateline

Check online before showing up for faster pick up. Abi was awesome thanks

Always a great experience! New location is super convenient with same knowledgeable staff. Chloe might be the best budtender I’ve ever had!

I really Love the people that work at this location. I have shopped at other dispensaries and I prefer the level of customer service that I receive here. Everyone is very friendly and knowledgeable and I really feel like I get the personal attention that I need. I feel like a valued customer and not just a number. Stalena E. is very kind and very helpful. She and many others are the reason I will continue to get my medical Marijuana from Flora Farms in Neosho Mo.

I have been going to this dispensary for a long time but I must say it has been rocky the past few months. Due to a violation of my HIPPA information by one of their employees, I lost a third of my income. This put a strain on my life and has made things very difficult for me. I started going to other dispensaries to feel them out and found that Flora Farms charges more then most others on the types of products I enjoy. I would still shop at Flora Farms time to time because they are the closest to me and is convenient. After today, I think I will shop elsewhere from now on. The other dispensaries I have been visiting have reward systems that when you build the points you can use them at any time to purchase products. I figured it would be the same with Flora Farms. But no, it's not the same. I spent money to get the points and now in order to use them I needed to purchase another item. Now I know that may sound like not a big deal but, when you have been dealing with a loss of income because of the very dispensary I am talking about this little thing has put me over the edge. Go to Joplin people. It's cheeper and products are just as good. Also, they have strict HIPPA policies in place where as all Flora Farms had to say was, I am sorry we will talk to the employee and it won't happen again. Well sorry doesn't fix the damage you have caused and doesn't make me feel like you would do better in the future.

product is great, understand some are new with the recreational expansion. but customer service was lacking, grabbed wrong product 3 times. didn't seem very knowledgeable about product. all young budtenders, while demographic was more mature customers. hopefully will improve budtender knowledge, listening ability. but product is great. lack luster service as of yet.

Absolutely AWFUL experience every time I have tried coming to this dispensary. The last time I was in was the final straw. The budtender admitted he didn't look to see that I had made an online order when he was checking my medical card and would need to get it filled for me really quickly. I don't mind waiting when I know they are busy. After walking out with my purchase, I checked my receipt to see I was charged more than the amount that was printed on my online order receipt. I went back in to question the budtender and he pretended like he didn't know what happened. Come to find out, they sold through the product that I had ordered at the percent I wanted and charged me extra for a higher percent that I did not order. After going back in for a third time and bringing this up to the budtender, they refused to make it right or offer me a refund, saying there was nothing they could do. My advice to you- if something feels off with your purchase, it probably is! Check your receipts well!! Will not be returning after that experience.

Ashley was wonderful as always!! I will request her Everytime

Arline was my cashier and she was very knowledgeable, professional and respectful . She helped me find the products that I needed for the different situations that I find myself dealing with. It was a pleasant and productive experience as with most of my transaction there. I genuinely appreciate your superb recommendation based on what I needed, the bubba fett packarillos hit the spot thank you again for your patience and understanding in helping me find exactly what I needed. This is my new favorite.

This is my second time writing a review for this location, but Chloe is fantastic! She makes customers feel like family, remembering details from previous conversations, upcoming events in their lives, what branch they served in etc. And always with a “Yes Ma’am/Sir” & “No Ma’am/Sir”. So polite and genuine, she’s a keeper!

Came here for the first time during their event celebrating 1 year of rec. Had the pleasure of being helped by Arlien on checking out. They helped me find a good alternative to the product I wanted when the crew in the back were having a tough time finding it. Very much a business vibe throughout the process. A small selection of products are on display as most everything is kept in a separate room that is employees only. After browsing their small viewing of stock, you'll wait for your name to be called, but don't expect it to be in chronological order. A man that I was sitting beside left before his name was called as he said 4 or 5 people, that were behind him in line, had their names called before his. Overall enjoyable experience though and as a member of their rewards program, I plan on visiting again!

Went in this morning for the first time, also my first time going into any dispensary. I ordered ahead online. Quality seemed to be good, although I have a very low tolerance. Service was OK, the guy at the front was wonderful. The lady who helped me get my order could’ve came off as being a bit brash at first, however, I kept my cool and remained neutral and her demeanor changed, my guess is probably just didn’t have a good start to the day, issues with co workers maybe 🤷🏼‍♀️. The place seemed very professional. Overall a decent first impression.

check in was fast, Alaina was very personable, chill space and was cheaper than it is in chicago lol, will come back here

Madison F was a great help! This was my first visit and she was patient and answered all my questions.

First time at a dispensary, but they were extremely helpful and made it easy to understand the process. Autumn was very attentive and made great suggestions!

I was treated the best hear literally 10/10 for the girl who was cool asf and helped me pick out what I got🤗!

This is the fastest I have got my order and on my way back home like in minutes my first time using Leafy to order my product. Thank You Leafy.

Madison was sooo helpful!! Loved the atmosphere here.

I always love the staff. I definitely enjoy they moved closer to where I am.

Loved Michelle, she was outstanding in making sure I got what I wanted.

Smooth and efficient buying products here—Isaiah was friendly and wasted no time making sure I was taken care of.

I have never had a bad experience here. Everyone is so kind, helpful and knowledgeable about the products they sell. Jordan and Stalena are always a joy to see!

It’s always fun visiting my favorite store especially when the budtender likes the way you shop haha. Thanks stalena it’s always a good time!!

Myles was the best bud tender I’ve ever had! Super knowledgeable and nice! He helped me make an educated decision on what to get rather than just going off “what looks good”. Great service!

Super friendly and attentive staff. Was in and out!