GrowHealthy - Brandon

I like their flower, the people are kind, but they offer no rewards and this economyWE I’ll need a little assistance. They give you a punchcard, but you have to spend $70 just to get a punched. There are too many dispensaries that offer so many rewards and promo codes and GH offers zero. That’s why I will never return to Grow Healthy.

The MOST disrespectful dispensary I have been to. Only one staff member had any form of customer service. I was accused of be dis honest about what regional manager promised. I had to call the regional to confirm. STAY AWAY FROM THIS DISRESPECTFUL STORE!!!!!

If you go to Grow Healthy Brandon, ask for Johnny! I specifically go to the Brandon location just to shop with him. He’s the man! He’s extremely knowledgeable and honest about the products to ensure you get the right meds you’re looking for! Definition of a reliable budtender.

Jonny,Jonsey,Ross,Lilly and Julia and the rest of the Growhealthy staff at the Brandon location "ABSOLUTELY FANTASTIC " Best Customer Service of any Dispensery in Florida. Thank you Jonny and Jonsey for being so kind to me all these years. Great products ,Great Staff and Great Mangers. Keep up the good work❤️

Amazing dense, rich flower. Fantastic, friendly service. I will definitely be returning.

Today I go to pick up an order and I am in the line at 7:51. I am the last customer in the line. The guy tells me that he can't help me a minute past. I was already in line at 7:51. I have NEVER seen or heard of any business that turns away a customer that was in line. You're telling me if you've got 5 patients in your lobby at 8 sharp, you kick them out without helping them? That's bull. Update- Spoke to someone in customer service the next morning. She said that it is the way state or federal regulations work. If that's the case, why keep the lobby and drive-thru open until the deadline? How many people have been caught in similar circumstance? Why not make the lobby/drive-thru hours end a half hour or hour before the deadline? You had a full lobby of patients, I can't imagine you told them all that they had to go home empty handed... Once more, the staff member could've explained instead of just, being like 'Sorry man, can't help ya after 8", when it 8:01 and I've been in line for 10 minutes. The guy was literally pulling the blinds closed on me as I moved up and, I'm just looking like 'what the hell?'

Apperently, if you cause a scene you can get bumped ahead of the rest of the line here. Act like a Karen and make some noise and you jump the already waiting for a completed pick up order line. Was there 15 minutes prior to this lady coming in and after her continous outbursts. Instead of telling her they will cancel her order or refuse service. They give her what she wanted. Well I cancelled my order which I'm sure was much larger than that crack addict looking karen and wont be back. That's not how you show respect to the rest of your customers. If you feel you wait to long just cause a scene people. That's apperently what they need to give you service.

We went to the Brandon location today and had THE BEST SERVICE EVER with Armeen!! What a Pleasure it was to have him wait on Us..

Michele which is new management was very rude to me. Made me go into a different line letting people go ahead of me. When I told her what happened she told me I can go to the end of the line and wait again. I’ve been coming here 2 years and that was the rudest most inconsiderate customer service I’ve ever experienced from this location

Consistently good quality product are what make Grow Healthy the go-to dispensary for me. Their stright-forward product lineup is designed to offer patients options without overwhelming us. Their flower is typically the best in FL. They have some White 99 right now at 27%, I've seen thc in the low 30%'s recently. Make sure you give yourself plenty of time or place your order in the morning. There is a reason this is the only dispensary on SR 60 with a consistently full parking lot.

MY NEW AND SOLE MEDICAL PROVIDER!! I have primarily gotten my bud from trulieve since i mostly get the teir 3 bud (trulieve teir 1 is not any better) and since grow healthy was a 30 minute drive, but a friend was adamant it was worth drive and price. So i tried them for the first time today, my purchases: Silicon Valley OG flower (25.8%), Durban Dawg flower (25.0%), and 99 problems live rosin (79.9%). Flower: shames 2/3rds of the buds from trulieve. It is very potent, clear and clean effects, and beautiful look/smell. The taste is terpene present but only slightly. the clarity is key, so 9.5/10 Rosin: I have changed my standard for concentrates. I was happy when trulieve introduced rosin tho was often unsure if it was "quality" as trulieve argues. Growhealthy's decision to partner with Melting Point Extract is a gift to florida patients, this is quality concentrate!!! (9.8/10) (side tip: take distillate and a small amount of rosin. heat and mix {make sure consistency is close to distillate} then fill cart= full spectrum cartridge )

Preordered for pickup. Was told when to come. So why am I still in front, around the building behind the 5 vehicles I can still see after 30+ minutes? Supposedly we all had to call first and got confirmation on a cash transaction....and no new sales were supposed to be taken and yet the stand still is ridiculous. I haven’t even made it around your building. I do not understand. Pre ordered, confirmed, told to come, hand you cash. I cannot understand unless you ARE taking new sales and making pre orders wait why you are making your clients that followed the rules and prepared and waited in line wait in a line that goes out of your parking lot and I arrived at 6:30 and 2cars have gone through the drive through and it’s 6:51 now. I called the Corp line, the man who answered that they were definitely not taking orders but couldn’t say how they knew or explain the wait; people are knocking on the front door, pulling out of line behind me and speeding off. I know this is a high performing store. It’s the location but to take that for granted and treat us like this is wrong but it is now 6:58pm and I just hit the front side of the building. Guess I have another half an hour for the next side I have to clear and then one portion of a side. Approximately an hour minimum with approximately 10 cars in front of me who according to your corporate office had to be all pre orders, notified by you they were done or you should have turned them away for those of us who followed the rules. So a cash transaction, prepackaged is taking the Brandon location about 15 minutes per car to hand through the window and count the money??

I put in a pre-order. Came to pick up, asked if I could add one more cartridge to my order. Was told I would have to go to the back of the line.. What line? There where 3 registers open and two other patients waiting, that literally just walked in. So I am spent $150 instead of $200, because I didn't want to go to the back of the line.....Seriously??

Love the product and the people so work there, but needs serious improvement in pickup. It’s wonderful that the drive-thru is open, but it took 1hr 15 min to get to the front of the line. Once I was there it took 7 minutes for me to leave. I got the text that my order was ready 30 minutes before I left my house to wait for over an hour. I handed my card and exact change over initially. Why does it still take 7 minutes for me to leave when my order is ready? It never took that long in the store. Station someone around the corner to get names to get the paperwork done, so when we get to the window we can complete our transaction and move on. Chick-Fil-A has this figured out, I have faith in you guys.

What’s going on? No phone calls answered for 2 days and unable to order online for 2 days. No products in inventory for 2 days but there are cars constantly there! What’s up Grow Healthy Brandon, FL??????

You know I thought this would be a great dispensary the first time I went in the stock was slim but everything was so nice clean friendly staff ect no complaints there but you know what that was months ago I have yet to be able to use my second visit coupon because you never have stock if I try to order online it never fails it’s canceled and sold out if I come in person sold out I’m sorry but this is not a dependable place I’ll stick with my others.

The product they sell is great. No complaints there, but this has to be the most inefficient dispensary I have ever been to. It consistently takes upwards of thirty minutes to pick up an already filled online order after being told it’s ready to pick up. I don’t understand how the only dispensary with a drive through is the slowest. As I’m writing this review I’ve been in my car in line for 36 minutes and I’m about halfway there. Meanwhile I’m watching a group of people pile up to wait inside. It defies logic.

So much flower variety compared to other dispensaries in Florida and the bud tenders are great!

They charged me for product I never received. Will not pick up phone at all. Will not call me back after leaving message. No contact options that work to resolve. Poor poor poor customer service.

I love grow healthy.... the staff is great... the product is great..... however thats where the love ends. The lack of customer appreciation is so great there is crazy. No by the staff but by the owners. The lack of consideration for their patients is over the top and this is by the owners. No deals, there were flash sales promised.... ive seen two since they were announced 6 or so months ago. The fact is the owners dont care about people getting there medicine. All they care about is money. I went to muv with $100 and walked out with $300 worth of product after i went and was represcibed. Go to grow healthy guess what.... no deals. I really love the staff at this location. But the lack of customer consideration/ appreciation will stop me from visiting their locations. Im sure this review mean absolutely nothing to them But here it is anyways.

I really enjoy every product i have tried from Grow Healthy. the flower is easily some of the best in florida and puts trulieve to shame quality wise BUT ITS EXPENSIVE, they have some great ratio based vapes ave different price points and again quality medicine. Customer service is the biggest problem at this location from rude unhappy employees at check in to an EXTREME wait in the lobby, to the miserable delay in the drivethru, Growhealthy needs to get it together operationally... I put up with these customer service and negitive brand interactions because the quality of the product is so great. I just wish i was dealing with a more operationally organized store. BE PREPARED TO WAIT.

I don't understand why I have to wait 1/2 a day or longer for my small orders. Every dispensary that I have been to gives you product within minutes after you order.

GrowHealthy was my latest Florida cannabis dispensary experience and it was absolutely fantastic! I drove up with a fellow patient to the GrowHealthy Brandon from Naples. It was just under a 3 hour drive. This dispensary does offer FREE statewide delivery, despite there only being 3 current locations. I drove out of my way for two reasons. The first being I love to enjoy my first purchase from a dispensary in-store. I like to be able to meet the staff and talk about the products with experts, check out the layout of the store and feel the overall vibe the store and company is trying to represent. The second reason I drove to the store is the flower! I've heard wonderful things about GrowHealthy's loose flower and prerolls and was dying to try. As of right now GrowHealthy does not deliver loose flower. The entrance to the Brandon GrowHealthy is quaint. The inside is spacious but not empty. Some dispensaries have very sterile and cold bank like waiting rooms. GrowHealthy had a very approachable and adorable front desk staff. Two girls were running the front desk, one of which was able to tell me the exact price I would pay for a specific product after a certain discount right off the top of her head. Knowledge, kindness and good customer service is all you can really ask for from the staff of a dispensary. At GrowHealthy, the entire staff went above and beyond that expectation. Turning around the corner you leave the front and head into a very thoughtfully designed lobby. The design is calm and serene. High-tech, yet relaxing. The room has several registers along with four large screen displays of the current available products separated into GrowHealthy's four "strain" specific cannabis terpene categories; Mind, Body, Balance and CBD. To the right, their is a virtual touch screen experience for you to learn more about your medical cannabis. The room has beautiful rounded wood display cases that wrap around the center of the room for you too view all products and merchandise. I was shocked by how nice the dispensary was aesthetically. The atmosphere was perfect. My favorite part of my coastal adventure, other than enjoying my medicine of course, was my experience with Brandon GrowHealthy's tremendous staff. My personal ray of sunshine was a gorgeous soul named Harlia! This women is a gem and her customer service along with her other amazing coworkers, like Tyler, Jimmy, and this other fabulous female that I forgot the name of made my first experience at GrowHealthy truly amazing. These kind employees spoke honestly about there products and most gave personal reviews. My friend and I were both given a gift for our long travels. We left with bags full of high quality medicine and big smiles. The feedback I'm sure most people are most curious about is the quality of the products. I went out of my way to purchase flower, but also took advantage of there fantastic memorial day weekend sale, buy two syringes, get one free. I saved $187.50. Overall, this was one of my top experiences I've ever had in a dispensary!

This is by far the best place and has the absolute best staff. This location has always had the best service. There was a small hiccup in my order yesterday, which given the current state of Florida being crazy over covid, they're having to completely change up service methods (which they have done a fantastic job of) which is very hectic. Mistakes can happen and it's not a big deal. They fixed the problem far beyond what I was even expecting. Thank you so much for your outstanding service and staff. You are amazing and will always be my first choice for any product I need.