241 Reviews of Hana - Green Valley (Med/Rec)
4.6(241)
4.5
Quality
4.6
Service
4.5
Atmosphere
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I used to frequent this dispensary but with the price hike since recreational it isn't affordable anymore. Strains that were $8/g are now 12-15/g. Yes medical patients only pay 8% tax while recreational pays much more, but the quality no longer matches the price. It is a huge bummer because this is the only dispensary in my area, but it will be cheaper to drive to Tucson. Good way to drive medical patients away.
I needed assistance in selecting a product. Rather than assist me I was told I needed to order on line
I asked how I was supposed to know what to order. Then I was told to call and get help that way.
I went home and struggled with trying to find my product
I tried calling multiple times leaving a voice mail each time I got voice mail.
More than 24 hours later I have yet to have a call back. When I went to pickup 1 of the items there was a man who had no customer but chose not to walk 2 cars over to assist me.
I find the new approach very unhelpful. In trying to get medical needs met I have wasted more than 3 hours. Not a happy customer.
I have bought flower at this dispensary three times and if the flower is not dry it's not potent. Flower looks great and smells great but has no thc whatsoever. Some indica is more like sativa. And other times i got little white seeds in the flower. All the flower is garbage, would not recommend purchasing flower from this dispensary.
April 21, 2021
I have been going here for 4 years. Last 4 times I have been throughly disappointed in product versus price. Ridiculously priced and the flower is dried up. I will be heading to Tucson for better product.
November 6, 2020
Would like to see an updated list on strains and discounts. Since they don’t allow anyone to view products and this website is half way put together. I am driving into Tucson now because of this
Great place, good People, maybe needs some more Flower on the menu but overall great place.
April 21, 2019
Their 4/20 celebration really turned into a fiasco. Patients were waiting in line at 9am to get to the door, and when they made it to the door at 10:30am they were given a number to be called back to make their purchase. They handed out ticket number 71 at 10:30am, but they were actually serving customer number 12- after being open 1 1/2 hours. They also did not explain the process until you have waited 1 1/2 hours. It felt like they were purposely keeping patients hostage for their deals, instead celebrating or letting the patients get in on as many deals as possible. Very shady business.
May 21, 2016
I visited Hana Green Valley recently after being referred by my landlord and her father. I would say that overall my experience was good, but there were a few things that I am concerned with. I am going to break down my experience in to two parts, patient intake and then actually purchasing my medication.
My wife and I live around 25 minutes from Hana but being on the southwest side of Tucson that's an average drive to a dispensary. This place is in Green Valley and for most people in Tucson proper that is quite a haul, but if you do live close to the interstate on the south side the prices cant be beat. As far as I can tell there are nearly no specials. They do have one for 420 and I was told about a program when I was there but otherwise the pricing is flat. I think that's great, because I like to go to a dispensary once a month if I can. I am paid on different days monthly so its nice to not have to coordinate with whatever schedule is set for "specials". When I arrived the location was clean and had nice music playing. The woman who took my information and my intake form was pleasant and the male bud tender tried to hold the door for me because I was using a walker.
This is where I sadly have to say I was a little disappointed. When I came in my Budtender was trying to hold open the door for me because I was using a walker. I was having a hard time squeezing by him and remarked that I missed my wheelchair because it was easier to hold doors open and move through with my one good foot. I am not sure what the other budtender was thinking but she said something to the effect like awww does baby need his wheelchair. Now, seeing that I received a certification because I broke my spine and both of my heels and I am up and trying to walk is a small miracle to me. Im not saying this person was trying to be rude intentionally, maybe she wasn't thinking. However, if you are dealing out medication for chronic pain conditions why would you comment about a persons disability? I quickly ordered an OZ of GDP, a quarter of Green Crack, A pipe, and a free preroll when.. While I am trying to see around the gentleman who is also purchasing medication I start to realize that the same budtender was talking about how great it is to be a "pot head" with this older gentleman. I love Marijuana, and I think it should be legal for recreational use but while I am at a dispensary I find that a little unprofessional. Its reasonably common to hear things like that other places but never in conjunction with staff remarking about the very reason I needed medication in the first place. It makes me uncomfortable in general but in this case I am including it in this review. Other than that I am pleased to report that the quality of the medication is good for the price.
EXTREMELY UNHAPPY with my last order. Bud was at most 1/4 of an inch. More like it was powered and left over cut with the stems. On some pieces stems were longer than the bud. Very limited selection of product.
December 25, 2020
The flower has a decent nose to it, but it smokes bad. Its harsh on the throat and lacks potency. Not the first time I've ran into this issue.
November 9, 2017
I think the employees there are incredibly helpful, knowledgeable, and nice.
April 4, 2021
this place is only good for the distillate joints
November 14, 2017
The atmosphere is phenomenal and there was a wide selection of high quality products.
August 31, 2017
The Medical Advisor at this dispensary is very, very knowledge. Really knows his stuff! The location is terrific & the menu has a great variety of such helpful products. Unfortunately for myself, I just do not care for any of the flower, just my personal opinion, too dry, & just doesn't work well for me. They have great containers for peoples
who have difficulty opening things(hands) yet I feel they should have optional type of containers the push down & twist type as well. The other containers open too easily be careful!
Very nice selection of nice pipes, very good supply of edibles, etc. I hope they do well.
I'm a regular at Hana but these past few weeks I've been skipped my turn not just once but multiple times so today I was skipped again and I spoke up and told them whats the deal,his reply was oh were working our butts off yet there were only 3 cars in the lot nd upon giving me my order he said rudely as he was walking away if you dont like how we do things (skip people) then I could go somewhere else which I will now be making halo my primary dispensary,it was some older gentleman who wears the straw hat with the white flannel,poor system you've got there.
November 20, 2020
First time at Hannah had a fantastic experience Chuka was my Bud tender he was very polite and informative I will definitely be coming back!!!!! Thank you
October 10, 2016
Staff are very pleasant, comfortable and clean environment, and quality products at great prices! I will be visiting again and would recommend to others!
November 10, 2018
I recently became a patient here, on the first visit, as I was waiting to be called back, their staff was client bashing an older gentleman that had stopped by asking about locations to get a card, talk about unprofessional, and uncomfortably awkward.
April 5, 2019
I drove an hour for ghost train haze. It was on their menu online and in the store menu. I got there and they didn't have it,just shake left,and I was the bad guy for being unhappy about it. Terrible place.
July 10, 2016
This review is long overdue. Hana has been my hometown dispensary since Nov 2015. They have yet to fail me with their quality and selection of meds, their prices and best of all great service. Special thanks to Liz and Tiffany. I always feel welcome as they greet me with a smile and call me by my name. A1 dispensary.
May 27, 2021
Ordered 1/4 oz and received 1/8th. While I paid for the 1/8th only it was wrong and now have to go back earlier than I wanted to. Also saw a security guard tell a woman she had to stand in the full sun in 95 degree weather after she had been in the shade 1 foot away. Bud is usually very dry. We need some competition down here.
Seems Like everytime I go here, they hardly ever get it right. They tried to charge me $99 for 2 $40 1/8 and im a medical patient. Then told meI only had 128 lolaty points and I have over 500 yesterday. Oh and they told me I also get 10% off soo nothing add up. They only want to know why I gave them a bad review,
November 29, 2019
I’m from Prescott, AZ & haven’t been to many dispensaries in the greater Tucson area but at my store in Prescott you can use many discounts at once & get major savings. I found it seriously off putting that you can literally use one discount at a time here. Wether it be specials, student, new patient, you can only use one. Like why even offer it if you can’t combine a measly 10% discount with something else.
November 22, 2020
good people. knowledgeable