369 Reviews of Zen Leaf - Cincinnati (Medical)
4.6(369)
4.6
Quality
4.7
Service
4.6
Atmosphere
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Most Helpful
September 26, 2020
Thank you JR
March 17, 2021
Jr is the best I see him everytime! Very friendly knowledgeable and all around a great person to help you with your needs! Keep up the great work JR
September 2, 2020
I wish I could have an dislike, but I don't its clean an people are friendly an security on his job😂😂😂/ Kayla S. is always informative on products an really nice young lady!💗🌿
July 10, 2020
I came in 30 minutes before close on a Thursday & they were busy, which I expected. Every single person from the door guy, intake and budtender were incredibly nice and welcoming.
I suggest filling out paperwork online & researching prior to your trip, as you can't really interact at all with the product. This is completely understandable given the current pandemic.
The waiting room was inviting and comfortable. They had music playing & a few tvs with news on. Seats were socially distanced & comfy. Just a good relaxing vibe.
There was a big parking lot, easy to find, good location.
10/10 would recommend. I look forward to visiting again! :)
February 13, 2021
I realized after my initial review that I didn't comment on the staff. Wonder what was happening that could have made me forget... Anyway, I've had a split experience. To be clear, all the staff are friendly and attempt to help but the quality of the staff information may vary. I've asked some questions where the staff literally looked up Leafly, trying to find an answer. When talking to some of the staff (usually younger), you get the impression that the majority of their knowledge is sativa=head high and indica=body high. JB stands out as a cut above in knowledge and recommendations. Although a gruff exterior, he is very knowledgeable and won't hesitate to shoot you straight. He's made several spot on recommendations so I'm always pleased when I get him at a visit. HaH is a great place to go.
January 10, 2021
The best dispensary in Ohio that I have been too hands down! The entire staff is awesome and friendly. Very knowledgeable. J.R. is one of the many I often deal with when I go. No need to go anywhere else. Have a heart Cincy is the best.
May 19, 2020
It’s great everyone is very nice the last 2 people I had the pleasure of meeting (Brooke and Kachera W were awesome just like everyone else
November 22, 2020
Great selections! Great experience!
May 23, 2020
Best menu around.
August 3, 2020
Love this location
Ashley waited on me today and she was great. Gave me some good suggestions and had me in and out in about 15 mins. Thank you Ashley!!!💖
May 28, 2020
Excellent all around. Ashley was awesome!
December 30, 2020
Ashley was amazing! She gave me feedback on what I was buying, she was very quick, professional, and friendly! She even advised me of help needed when I inquired about it! Loved her to pieces. Will be coming back time and time again.
July 14, 2020
Great experience, I wasn’t sure what to expect. Everyone I spoke with was very professional. I was very happy with my choices. Staff answered all my questions and were very accommodating. Next time I’m in Cincy I’ll go here again.
March 11, 2021
Have a heart is the best dispensary I’ve been to. JR was very attentive, answered all of my questions, and was super knowledgeable about what strains would be best for me. The whole experience was fast and easy and I can’t wait to go back!
November 16, 2020
Went on 11/15 the best Service
keep up the great job
Carol Corcoran
January 1, 2021
The staff was very friendly and helpful! Also they have a huge selection! More then what’s online most times. So you may want to bring extra cash in advance for your medicine.
June 10, 2020
I had Ashley, she was helpful with the concentrates and the Pax 3 vaporizer. Everyone so friendly. Thanks!
September 26, 2020
The staff is unbelievably awesome, I have been in the customer service field for over 15 years and this team at Have a Heart is the best.
JR on my last visit recommended a topical product, butterfly effect 4:1 for my knee pain and man oh man has this been a life saver, I can actually sleep at night no pain. Thank you
July 17, 2020
Jalae was fantastic to work with. Very professional and provided appropriate information. Thanks for a great experience!
June 13, 2020
This dispensary is definitely the biggest one in Cincinnati. The prices are high but since they’ve opened, they’ve come down a lot. Plus the fact that they offer other goodies (ie, broveda packs) that I haven’t seen anywhere else is nice. Hopefully the prices continue to fall and they offer more and better deals soon :)
July 22, 2020
Diverse selection, Veteran Discount. PCA Jalal has excellent customer services!
August 12, 2020
This was my first visit to a dispensary and David was really kind, warm and didn't make me feel uneducated or silly. He offered several great strains to help with my anxiety and never pressured me to buy anything I wasn't comfortable with. I'm excited to try all the goodies I got to bring home!
August 19, 2020
nice people always very helpful brooke I hope I got that right it was very nice and helpful and very lovely sorry lol
October 23, 2020
My first visit to Have A Heart Cincy with David helping me, was perfect! I couldn’t have asked for someone more knowledgeable and professional. All staff made me feel welcome and I can’t wait to go back! Thank you!