Herbal Wellness Center - North (Med/Rec)

I usually love coming to this place, but I tried to place an online order and it was cancelled because it didn’t meet the minimum. When I tried to explain to the girl checking me in that I didn’t know about the order minimum, someone else rudely informed me that the information was on the website. Um, okay, well excuse me for not reading everything on the website every single time I place an order. I’ve had no problems previously when placing orders under $40, but I guess I’ll have to analyze everything online every single time I want to order something. I verified with the super friendly bud tender that this IS a new policy, and I didn’t exactly see anything online stating that they only accept online orders over $40, so there was literally no reason for the person to be rude to me.

I’m leaving all one star even though the person who helped me was great, their supervisor was not helpful at all. Overcharged me 20% They’re running a buy two get one sale on everything that’s full price basically for the new year. Pure also happens to have a standing deal that’s three for $84. One item is $35. So I should be able to buy 2 at full price for $70 and get one free, right? Wrong. They won’t allow you to use their promo on anything that A different promo going even if it is better. Fix your advertising or fix your system

Disappointed in the price increases now that rec patients are now customers. Their competitors up the street lowered prices,,?

The budtenders are very professional and know their craft. Ryan was so helpful and provide great insights into the strains they had today. Furthermore, he helped educate me on vape systems as I’ve never used one. Thanks Ryan, because of you I will now become a regular customer.

First visit in and theres a sign that says to tip your budtender or be cursed. Are they only concerned about money and not their patients? What if we are on disability and cant tip? Made me uncomfortable, will not be returning. Product was extremely dry as well

The house flower is some of the worst house flower I’ve ever gotten. I Don’t even want to smoke it. Taste like old school merch!

Shop at your own risk online. They will change the price on you for the same strain you ordered online after they filled what you ordered online! Waste of time and gas would never trust this dispensary again!

Since they now serve recreational customers, medical patients are being skipped left and right from poor regulation and customer service. I will not go back to this joke dispensary.

My first experience ever here was the worst, it was all cool until my bud tender called me to the back his name is “Dre” (he has a cactus tattoo on his face) just by the way he expressed him self it seemed like he didn’t care for his job, alright fast forward; so I get 14 carts and then realize I don’t have enough money so I told him to take 2 of them off, then we made the transaction and as he was walking me out he said “don’t be adding and subtracting to your order if you’re not going to tip” in like a rude way, I was in shock that he told me that, other then that this is a dope place just watch out for Dre, I will be speaking to his manager next week, I hope nobody else goes through what I went through and I’ll make sure if it.

they have gone down hill

Bought (2) 1/8ths. That came in bags already sealed as soon as I smoked a film of mold and swamp water was all I could taste and smell, weed needs to go back to being illegal so people quit selling shit weed it's been too industrialized, complete dog shit I will never go back.

Just go anywhere else. Won’t go back there. Incredibly rude budtender and bad experience. Dude literally slammed the door behind me. I called after I left because I was so upset at the way I was treated and the female manager I spoke to could not care less. My good friend raves about this place to me and I cannot believe the way I was treated, just for asking about new patient specials?? Which they did not even honor… Also, it’s pretty shady practice to not allow customers to see the flower they are buying. This place uses “samples” in the cases and even with those I wasn’t allowed to look very closely at the product. I should be able to know what I’m buying.

this used to be my go to for the bombest flower but now everything tastes nasty and is super weak . where's the tahoe diesel , serpentine, snake eyes, ice cream cake ? all the fire fire . my last purchase was purple punch I regret it its not good . smells like Reggie

Been coming here for 3 years to the west location and now the north location. Seeing the bogo deals stripped away from medical patients along with raising the prices has seriously made me reconsider going back on the antidepressants that ruined my life because of how much cheaper it will be. I suffer from severe social anxiety and having a cartridge on me is how I function daily. Thank you for letting me down even though I was told several times by employees that you would still be taking care of medical patients. Seems like you see recreational pot heads as the cash cow and no longer care about the ones who actually need the medicine.

Just sat in the lobby for 20 minutes waiting to go back, while they helped 9 other patients that came in after me.. Terrible customer service wish I could give 0 stars

Order cancelled out of nowhere.

Hayleigh is the best receptionist ever! Give that woman a raise!

Still no THC CONTENT ON MENU ???

This center is a great customer experience! Shout out to Steve Pichardo. He was knowledgeable about the products and helped me select the best fit for me! There are dealers, then there are healers. 🙏🏼Thank you for healing me Steve! Great Center with amazing selections and service. Highly Recommend!

I’m a regular here as you can’t find a better dispensary for quality,service, and best deals. Today they really showed what a family feel it is there. I went in after a life changing event happened to me today and they recognized I wasn’t my usual self. I left there feeling like they truly care about us as customers. My thanks go out to them for the kind words gestures and Hugs

I shopped there last night and I must have got the shittiest budtender y'all got there on your staff. I like a lot of people there but this guy I will refuse him if he call my name again when I go in there. I can't remember his name but I know his face. Oh 1 more thing spread out the flower like organize it or something so people that walk in can know sativa is here Indica here hybrids here cuz that guy last night really pissed me off. I didn't know which was what so when I asked him was this good his answer I don't smoke sativa I didn't even know it was sativa.

Happy to see their house flower back but they rushed the crop . , flower not cured properly, they messed up the batches, gelato smelled like nothing, dry as shit . Tree wasn’t ready to hit shelf . That goes for all their “PR” strains . But in and out fast service . I be back in a few months check on the flower again, the ishh you got now not it, ( house flower) .

**KUDOS** 🙋‍♂️ To [ Carrie & Mike] some of Arizonas Finest BudTenders in All of AZ 🏜 Selection and Service 🤝 Doesn't get much better in the valley of the Sun than these guys/gals ...trust me!

30$ eighths 30 minute waits