Herbal Wellness Center - West (Med/Rec)

Fast and convenient location :)

always my fist choice for carts best deals

Staff is awesome

I had a great first time experience and got some great quality flower.

Good service , good prices,

This location is the best! Herbal never disappoints, I definitely recommend it to anyone in the Phoenix area! The staff are all very friendly and knowledgeable, can’t wait until my next visit!

Very welcoming

Best around

I like the service and quickness of getting what I need and want good selection. 😎

FAKE MONEY. I go to this place faithfully, staff is good.I went to Herbal on 4/9/2020 paid for and picked up my medical. This is pretty much the only place I use cash at because you have no choice, I even used their ATM at this time. Gave the guy $120(al$20's), my change was about $16 and he gave me a $10 and I told in the rest singles so i could tip him($4+loose change). I tried to use the $10 at a store the following morning and the lady almost called the police on me because it was fake. I called Herbal Wellness on 4/10/2020 at 1:32pm and talk to a female manager that said she will watch the camera and call me back. Well I havent received a call back and figured I would give them to today to call me back by today . $10 is nothing to me. Just the point of me almost getting arrested is what I'm pissed about. So if I were you and you get cash back, I would tell them to mark the bills and put under their light in front of you so you know they are real. This could have been very bad situation for me.

Nothing Great Customer Service Everytime I Come!

Great vibe! Great bud!

Very Rude!! Watched an employee threaten a customer to "split his wig". Not cool! Will never come back.

great place for 8ths and wax one stop ship for everything and the glass to smoke I only shop here

Love this place. Been going for 2 years. Don't mind the usual wait. If it's your first time be ready to wait Wednesday, make sure ur cell phone is charge there's always a wait but it's chill.

It’s in the hood of Phoenix but it makes up for the frosty nugs and fantastic parking space in the back of the building which is guarded by a trained officer that has an asthmatic personality. AZ Organix however has them beat for concentrates that are cheaper for your money. YILO is best for edibles but HWC BEST FOR FLOWER!!

So disappointed to learn today no more Veteran or Senior discounts on ALL items. Usually here once a week now gotta find a less greedy dispensary. This is why I left Metro Meds. GREED

there prices and products are all amazing

I used to really really like this place. but lately ESPECIALLY since this virus bs y'all have been nothing but a disappointment. I get every one is on edge but as a company if you have customers you should most definitely consider keeping the crowds contained. I'm not sure I'll even return considering the fact your staff does nothing when it comes to customers that clearly have no people skills.... even if they are threatening another customer physically. it's sad. why would I want to return to a place that doesn't even care about a patient's safety and/or well being while on your property??? 🤷‍♀️ 🤷‍♀️ just saying losing one customer may not impact this business at first but consider losing that one customer more and more and more. . . with a staff that doesn't care to even make sure of a patients well being after being involved with ANY kind of altercation on your property is disgusting...... not to mention how horrible the customer service obviously was. well, hopefully none of your other customers have to experience what I have these last few times. and I'm almost positive no one will even make an attempt to reach out STILL. 💯 *SMH*

I love this location They have everything I need

HAVE PATIENCE, when U shop here, as they clearly cannot keep up with online demand, AND/OR the LEAFLY app is not in-sync with AZ Mountain Standard Time?? 1) receive text that your order is ready for pickup 2) check in at dispensary 3) instructed 2 wait, as there are 46 persons ahead of me...........??? weird system, is all..... On a good note, U guys have delicious product, just B prepared 2 “post-up” when U get there..........

Great services and frequent special means they care about giving their regular customers great deals on good meds. Sometimes the flowers can be a bit dry, but flavor and effect are still good to go.

Service was great and really fast despite all this Covid 19 chaos.

👋 My visit to the herbal wellness center is always the best friendly people fast service and nice product always. Thank you to all!!! 👍💐🤯