High Profile - Buchanan

They always have great deals and great products!

The service I received on 11/24 was deplorable. I made my order online at 10 am EST for a 1:15 pm in store p/u. I arrived at 1:10 and was told they were a bit behind and might be 1 hour wait for my online order. After 1hr 30min wait I was told it could be another hour. I left and went to Green Koi in South Haven 1 hour away I arrived there at 3:30 pm walked in and selected about $350 in product and was on my way back south by 3:45 when HighProfile emailed that my order was ready. If you can't handle the Buisiness flow maybe you need a larger facility or higher more Employees. I will no longer Patronize your location. This was my second visit not to be repeated.

All the budtenders are very cool people, I’m never dissatisfied nor disappointed with the quality of flower. I always get the queso perro. Great place it’s worth my drive from Chicago.

Very polite and informed budtenders! Always have a positive experience every time I shop there!

The Buchanan High Profile is one of my go to dispensaries! Staff if always friendly and knowledgeable, and the deals of the day are usually pretty decent!

First of all the girl came out and never told me her name and was very rude and hurry a long type. 😞 my first time there and I won’t be back. That’s just ridiculous! I don’t think that is the profession she should be in and I could tell it’s definitely not her passion! I also had a friend in the car with me (a potential customer) and she was also very unhappy with the service!

Always very kind budtenders and staff is willing to work with you if there are issues with your order ever!

Awesome staff! Always know how to get me right!

Budtender was very rude. His cashier number was 72381 I had a pickup order but wanted to shop for additional items so I asked the cashier for a particular item after receiving my pickup order and I was told that I should have asked for additional items before he went to get the pickup order.

I've shopped hear for over a year and had a problem with some vape cartridges. The first time I had no problem getting a replacement, now I'm told there's nothing they can do. This seems inconsistent to me.

As always great friendly service. Great prices on the pre rolls I picked up. If you haven't tried hitman Eastside og highly recommend. I am a daily user so if you are not, be careful or you gonna be sinking into the couch.

This place. It's a good place. The ppl are friendly,knowledgeable, and just a good healthy experience there. I recommend this place if u like to smoke on mother nature's hair.

Top notch products and customer service!!!!!

love the lady up front she puts up with me abs still helps when I'm an ass

Friendly and helpful staff, great prices

Love the staff with the knowledge and wisdom of their craft. And I love the prices and the products they offer

My online order was ready quickly. And the curbside pickup was easy and fast. Carts are quality at great prices

I had be going there for a very long time and using my points all the time they had told me multiple times they switched my account over to my name instead of my ex-wife‘s now that I have $150 off in points they screwed me out of all of it and told me they don’t care if I come or not then don’t care if they have my business or not. That place is horrible. The people working there are horrible. I have tried getting a hold of somebody to try helping me with the situation and nobody has called me back.