Key Cannabis Dispensary - Mesa

great location and flower

FTP today, was pleasantly surprised how small and friendly this place is, no corporate feel at all, excellent service, knowledgeable budtenders, great selection. Got 2 kinds of flower and a space rock, everything was top quality. Will def be back and recommend!

First time patient! Great 👍 experience bought an eighth and got one for free will be back soon!

simply amazing. anybody who dogs the flower here obviously hasn't been here. other than when other shops have crazy specials, this is my only dispensary.

Awesome slab specials great quality meds a must if in the area!

love this place

Was my first time visit everybody was friendly very professional good prices nice flowers look forward to visiting again nova was awesome

Their operation during the pandemic has been a complete ****show. Express orders are a half hour process right now.

If you guys havent checked out NOVA you're sleeping on them. Seriously. All their buds are tasty amd smell very good. The Grandmaster Chem, Lemon OG, Loctite and Caramel Ice are all fire. They carry my favourite cartridges (TIMELESS) and are never busy which makes it awesome!! You are in and out with your goodies. Last time I went they ran out of the 50 MG Lemon Cake that was free with $50 purchase so they gave me a Newtons Soda. These guys are doing everything right. If i could give more stars I would.

Novo is one of my favorite new dispos that opened up from there knowledge of products to there super friendly budtender this is my go to

I just left this place after my first visit and I dont think Ill ever need to go to another shop again. Aside from having the lowest prices I have yet to see in the area for my 3 favorite cartridge brands, the menu is kept up to date and the budtenders were both very friendly and knowedgeable. They were down to the last cartridge of the strain I came in for, and they were nice enough to give me the display cartridge! I was even lucky enough to run into the owners and hear them talk about how committed they are to their patients. I honestly couldnt have had a better dispensary experience, and I haven't yet. Longtime customer earned.

Guy on the phone today has a bad attitude you should tell him if he don’t like his job to quit

All the budtenders are awesome and I've always had a great experience at Nova, But today was a major exception. Budtender Ricky, who apparently is also a manager, could not have been more useless. On top of his rude demeanor, I've never experienced such a lack of effort or service in the 4 plus years I've been a cardholder. These kind of actions contribute to the unfair stereotype of mmj patients and it is frankly unacceptable. At the end of the day this is an industry that depends on on customer satisfaction, and if were not satisfied it's very easy to just go to another dispensary...

Nova is shutting shit down in the Mesa area! (Figuratively speaking) best buds, concentrates and prices you can find. First time I came in Connor was helpful and very informative. The second and third time I was helped by a lovely lady Jenn. She is knowledgeable and accurate about the flower and concentrates she recommended to me. (All star cherry, Sfv, mojito) With all that being said fire flower, great staff, and beautiful smiles!

Great staff and great pre-rolls! The 1995 AK is boooomb! Thanks A and C!

The worst one and most inconvenient cycle through. I had to show my medical card ar least 4 times before my final puchase. I need to see package info for allergies, but you cant see or touch or hold anything. You must order online then wait to be called at pick up. If you change your mind, they have to call it up to the front. you need to know exactly what you want. but with little discriptions on line, its hard to know what they might have to buy, cause there is no accurate menu and its not visable. They do seem to carry a lot of tipsy turtle items.

First time here and they act like I should know the protocols. Nowhere on the site does it say I have to do an online or phone order only and the staff acts like it’s my fault I didn’t know this. The staff coulda been kinder or nicer about it

I'm not sure why u bother making a list when nobody pays attention to it. and then u just call names randomly out of order off that list. smhh.

I’m not a fan. I had a bad customer service experience and they never made it right even after I explained my issue to a manager. I went in that store pretty much everyday and spent money there regularly so I really thought they could do better than that. I know they could have done better but one of the managers is very touchy and gets attitude right away so he’s really not able to provide good customer service... just know that if you end up having any problem with your order or service they won’t even try to make it right...so don’t expect anything...even if you were an everyday customer.

The flower was so bad I couldn't even finish it! It was the worst thing I have ever smoked in my life! I was truly disappointed!

My first time. And the customer service was awesome. The girl that helped me made me feel comfortable, knowing this was my first time.

Great prices! Great product! Great Dispensary!

the frosty friday was all tiny tiny pocorn nugs i am very disappointed:(

Sometimes a bit and a small place but always a smiling face and awesome wax!