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I believe the level of service could be greatly improved by making one simple change. Currently, on-line orders for Sunday can only be placed at 9:00AM Sunday, the same time the dispensary opens. This creates a large backlog of orders for staff to complete in a short time as well as confusion for many of the 20 or 30 customers standing in line. Why not have the previous evenings crew set up the next days ordering list on-line, especially for the specials? Customers can then start placing orders for the next day and those orders can begin processing as soon as the staff arrives in the AM. This way, the doors can open on time, there is less confusion and orders can be processed in a more timely manner. This will also reduce the level of stress for the staff as they won’t have to rush filling out orders.
It's unfortunate that this is the only dispensary within 40 miles of me. They rarely have the products that are on sale and they are too expensive when not on sale. I love the Roosevelt Row store but casa grande leaves much to be desired! Save yourself the long wait in line ... just drive to ANYWHERE ELSE that is near
This spot is the only spot open for bud in Casa Grande. But it’s one of the best I’ve been too so far. The people that work, and the people that show up are pretty awesome. 4/20 lines are long, but anything else has yet to exceed ah 15-20 minute wait. Which I’m cool for waiting ah bit for my meds 💀 Also Devin is the best person that works there for ah fact 🙌🏽