147 Reviews of Liberty - Rockville
4.7(147)
4.7
Quality
4.7
Service
4.7
Atmosphere
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January 9, 2019
What makes you guys think it’s cool to sell 80 .5s? I work for no other company I’m just a patient of Maryland why does know one else speak out about this disrespect?
March 27, 2018
Where do I️ begin... there’s a lot messed up with this world, but this dispensary isn’t one. This place is the beeeee’s kneeeees!!! From the customer service to the product, I️ was nothing but satisfied! Consider me a regular! 🌬🍁💚
April 2, 2018
First visit to Liberty was yesterday and I was wowed. It was probably my best visit to a dispensary in Maryland so far. The place is beautiful and the bus tender knew everything about their products and was able to answer all my questions. I used their mix and match deal to get an ounce at a better price. I got the Super Lemon Haze, Jack Herer and GDP and all are 👍👍👍 I think Liberty will be my new go to dispensary.
March 24, 2018
The dispensary is beautiful, very high end boutique look and layout. staff is very friendly and helpful. The selection is nice - a little pricey at the moment but I like the half eigth option they offer. I will definitely be back again as this is one of the better dispensaries in the area IMO.
March 28, 2018
This was my first time visiting Liberty and I was very impressed with the experience. The staff is very professional, knowledgeable, and attentive.
June 14, 2020
These guys have the best staff and they used to have the best rewards program in the area. However, they've since changed it with zero notice and didnt honor rewards that were earned under the previous program. I can understand them making a $50 limit for qualifying purchases but you should still get to select the 1/8 of your choice. They need to fix this and I'll likely purchase from their competitors until they do.
March 22, 2018
Absolutely Fantastic!!!
April 10, 2018
Very friendly and professional environment, my bud tender Erica was very helpful, informative and patient.
March 23, 2018
Kind of hidden but worth the hunt.
March 30, 2018
BEST dispensary experience in the area. Modern, clean, discreet, and great product selection! Super knowledgeable bud tenders, high quality concentrates made IN-HOUSE, with multiple CBD options. Will be back VERY VERY soon.
March 23, 2018
Gorgeous store
March 27, 2018
Love this place! Gorgeous sleek design - like a spa/Apple Store love-child. Employees are all super nice and patient. I need extra time since I’m low tolerance and sensitive, and micro dose. I never felt rushed. Went in yesterday and got CBD oil and King Kush Bubba cartridge. Awesome heavy indica. Went back today and prices dropped - WOOT! Picked up two eighths - they have a mix/match deal for $100. Can’t wait to try my Cotton K and Super Lemon Haze. A little hard to find - but in the complex of red buildings Liberty is painted GREEN!
March 27, 2018
The staff is awesome and knowledgeable. I love how private the dispensary is and the consultation rooms are a great feature. If you are looking for awesome product, privacy, and knowledge this is the dispensary for you!! They have a great product line, especially their concentrates!
May 6, 2019
New patient visit. Every member of the staff from the guard type at the front door, Alexis the concierge, to my Wellness Guide Chad, were fantastic! Chad was so patient with my newbie questions and was incredibly knowledgeable. Highly recommend a visit!
May 3, 2020
I have always liked liberty products and for 3 years or however long it has been since you had been able to step foot into a dispensary I have always wanted to visit their dispensary in Rockville which is about a 40-minute drive. my fiance and I decided to finally do it when we needed some flower one day. we are both patients but I was just registering and since it's during this pandemic they don't have the regular store open and only allow first-time patients to come in so they can fill out the first time patient form.
when we walked in we were nicely greeted by the security officer which grabbed both of our patient IDs and we told him that I was the only one that was getting anything, but my fiance has to be there to help me because I'm a quadriplegic and a wheelchair and might need assistance with my money and The paperwork. immediately after walking in there I went over to the cashier as my fiance walked over towards the merchandise on the other side of the store. she was immediately reprimanded to come back and stay with me and active like she was a 12-year-old child. my fiance then started a conversation with the cashier doing nothing sitting next to the girl that I was working with and then they reprimanded her again like a 12-year-old and told her that she needed to seal with my registration first when she was trying to do something totally different than my registration. she was going to do her own thing with her own card and registered herself while we were there, but after this experience I told her to forget about it. The whole time we were speaking with the lady at the cashiers she was giving us this attitude that you can't really say that she said anything but you can just tell she has an attitude.
I then asked for the manager and he walked out immediately defending his employees "attitude"towards my fiance and I. first of all the customer is always right, second of all you don't just come out and start defending your employee when you don't even know both sides of the story, lastly what kind of a manager doesn't come out and ask the customer that's always right what the problem is?
WORST CUSTOMER SERVICE I HAVE EVER HAD IN ANY MARYLAND DISPENSARY IN 3.5 YEARS!!
It's simply just disrespectful how we retreated and even going to business school myself that I know that you are not supposed to treat customers as well as anyone in the manner that we were treated when we walked in there initially Up until the time that I purchased my product and started to walk out.
if I was anyone reading this looking for a Rockville dispensary DON'T GO HERE!... THEY'RE PLENTY IN ROCKVILLE.
I would suggest Harvest HOC
stay safe,
Josh
May 19, 2018
Nice people and store. Previous visit I felt a little rushed, but this time not at all.
IMO a little limited in their current offerings compared to other dispensaries, but maybe this will improve over time.
Recent price drop on some goods, or maybe it was a sale going on.
April 4, 2018
Liberty is a very nice dispensary.Friendly people , nice open space.They also have great selection.No Wait...They serve more than one patient at a time because and its one of the nicest things about the place is that every Budtender has their own table, space with all the selection in front of you.Definitely recommend it ...
October 29, 2020
If there was a dispensary in Maryland that has set the standard for curbside pick up, customer service, and amazing product selection it would be Liberty. While peake Releaf consistently takes 15-45 minutes for curbside orders after they confirm it’s ready and you call them to let them know, liberty takes about half that time or less. They’re employees are friendly with amazing customer service and they’re system is just about perfect. “Jack of all trades but master of none, though often times better then a master of one”. Peake Releaf has cheap price’s and that’s it everything else they do sucks(EVERYTHING), gLeaf has amazing product selection and price while lacking on curbside, attentiveness, and the customer service does not go as far as liberty, rise is way to expensive for the product they push as well as the customer service and curbside suck, harvest is in second place behind liberty ( a pretty far second). So I’m conclusion this is the best dispensary in the area. (Carla, mark security, mark budtender, and Julia are amazing and stand out the most with Carla always carrying an air of confidence as well as having amazing customer service) every time I try a new dispensary I’m swiftly reminded why I try not to stray from liberty.
November 21, 2020
By far one of the best run dispos in MD. Clean store with nice displays of their meds. Knowledgeable and friendly staff. I’m a fan of Strane’s flower as well. Got some white MAC last time I was there and it was straight 🔥. Keep doing what u do Liberty. Oh and also their rewards program is very easy to use and very generous. Thanks guys!
May 14, 2020
Liberty has become my number one Favorite Dispensary out of all! There are several reasons for this! First their location is absolutely beautiful, the way it’s set up I could spend all day there! It’s set up so that even if your waiting you can see all their products out on display. You can see for yourself how every single batch of their flower looks at more than one station not only that but at these stations they also provide the most relevant and important testing data! NO OTHER DISPENSARY I have been to does this especially in regards to terpenes. At liberty you’ll not only see the cannabinoid content but also the total terpene percentage as well as the three most dominant terps AND their exact amounts! Also this right here is one of the most major reasons I go here, THEY LIST ALL TERPENE DATA online on their online menu. Only a few select dispensaries do this, if they haven’t erased it again you’ll see my horrible review for harvest of rockville, worst dispensary on earth harvest is a sick godamn joke. The fact so many dispensaries won’t list their terps online AND have the audacity to act like I’m a hassle for asking for such information over the phone. It’s disgusting. Liberty cares enough to provide this vital data after all its almost all about the terps NOT thc content my fellow cannabis using baboons! They also have extremely reasonable pricing compared to others too. You won’t see them go past 55$ an 8th on ANY brand including verano and curio whereas most places charge 60-65 for those brands especially. They always have such a large variety of choices too and they throw great deals for all you bargain hunters out there especially when it’s on their own flower the small bud specials are great too. Same quality flower just small nugs for amazing prices. I also liked that they sometimes even offer their trim for extremely reasonable prices perfect for making edibles. I still have an ounce of their trim left for some future snacks. Lastly their staff they have the best staff out of any dispensary as well, I have met some great people at other dispensaries as well but in general as a whole the staff at liberty all kicks ass. I cannot begin to tell you the number of times actually almost always at other dispensaries I meet individuals that HAVE NO BUSINESS working in this industry. Some dispensaries are hiring individuals lacking brain cells to the max they are literally hiring apes it seems like. When the consumer (me) knows more about their products from their own brand they are supposed to represent that is a major godamn problem and not at all acceptable. They need to begin educating them. I have never had this issue at Liberty. They are all knowledgeable and recklessly ridiculously insanely friendly, outgoing and just all around excellent humans! Especially Papa Benjamin and Mama Myeshia. I hope I spelled her name right. I love these two humans so freaking much. Good job Liberty hiring them. Good job hiring all your staff. Good job on everything. Straight up the most respectable dispensary I have stepped foot In. Before this pandemic I always went with my little dog daughter iko and everyone was always so nice to her and they had treats for her as well. The fact they appear to be animal lovers further makes me love this place I wish I could live there and work there too but unfortunately cannot because of my unfortunate past and horrible youth. I had a temporal lobe brain injury that literally ruined and controlled my life until I found out about it a few years back and it caused me to have a bad life and did stupid things and self medicated with anything I got my paws on and got in trouble often. Once cannabis became available here I wanted to get on it and my family was against it and scared at first. Within weeks they saw such a dramatic change and difference I became a different person I felt normal for the first time in over 15 years. My parents quickly became advocates and gave me money to always have my herbs on hand it literally changed my life and gave me a life I want to dedicate my life to this plant. I cannot work in the industry sadly due to past misdemeanors and it’s crazy because cannabis helped me treat the problem that caused me to have those misdemeanors on my record in the first place. So I’m starting a YouTube channel “flowers of Maryland” very very soon as a means to try to get my knowledge out there and to get into the industry another way hopefully. And you best believe Liberty will be the main dispensary I’ll always Praise because I will be making some videos regarding all the major problems I have with dispensaries in this state. You know just little things like Liberty giving me a full 20% veterans discount. All the dispensaries that are at 10% veterans discount which is many you think I’d go there?? Hell no. Liberty respects Veterans and I Respect Liberty. It’s a circle of respect you see how that works fellow humans?? If you’ve never been to Liberty you are merely nothing more than a fool. But it’s ok you can fix your foolish ways by indulging yourself in a visit to Liberty’s Cannabis World!!!
I am not endorsed by Liberty either I just think they kick major ass and are setting the bar high for these other mediocre and some pathetic dispensaries (harvest)..........
April 27, 2020
I work in the cannabis industry in Maryland and cover a lot of the US in my job capacity. Part of what I do involves evaluating cannabis businesses on all levels. I have visited roughly over 200 dispensaries while performing this job, and about 50 of them in Maryland. Liberty of Rockville is THE best dispensary I have come across for a number of reasons. Bottom line quick info for new customers:
1- Liberty is serious about cannabis. They do not carry many products found in other retail dispensaries because those products are crap. Liberty has an abundance of flower options at varying price points. Many vape options and modalities and not just featuring whichever vape company just visited them with a branding opportunity.
2- the staff is extremely knowledgeable. Liberty staff stays around for long periods of time and you’ll often see the same budtenders and be helped by people who get to know you and what products you like. The staff knows the products very well and can answer complex questions about them.
3- I do not have an absolute medical necessity that requires cannabis- I prefer it over other medications. Some people are not as lucky. I have quietly watched Liberty staff treat medically compromised patients with extreme care, deliberation, and attention. If you have a life altering illness, you want to shop here.
4- the deals are fantastic. I use cannabis everyday and prefer to purchase in bulk or purchase in deals and Liberty has deals on items you’d actually want and they don’t just offer the usual MSO over produced product or shake flower that has become known as “pop corn nugs.”
5- Liberty is clean. Always. Every part of it.
6- security is tight.
7- their customer reward program is legit.
8- I had the honor to visit their cultivation and processor lab and it is one of our industry’s golden standards that exist for clean producing.
March 31, 2018
This is a great place - my favorite
October 16, 2019
I’ve been to liberty a few times, it’s gorgeous. Sigh in area is a little small.
I love the plant wall. I felt a little awkward standing around for awhile waiting for a bus tender. They are all kind, their recommendations weren’t great. I experience awful anxiety after telling them that’s what I was hoping to treat. I wanted something low in pinene and they gave me something with .6
Great place just not my favorite
August 14, 2020
My husband and I were treated unfairly a year ago and we decided to give liberty a break after spending thousands of dollars. A few days ago we went there and it got worse. They changed the rewards program, customer service was horrible. The managers need training as well as the staff. We referred so many people and we've decided to NEVER go back again. The one female manager and the security officers were the best. The light skin Manager with dreads, the manager Terrance and another guy at the front were rude.... been in the medical field for years and this isn't how you treat your patients