Lume Cannabis Co. – Kalamazoo

Waste of time for medical patients..only looking to bank on recreational. 10 rec strains 1 medical and of course med is $20 a gram...RIPOFF!!!

Worst dispensary ever! It is sad that lume is occupying space in the marijuana industry. The flower you can buy here isn’t worth smoking. Ive literally thrown whole lume eighths in the garbage. The staff has Zero knowledge and are misleading and unhelpful. Every time I went I’d have a staff member Mindlessly put out shitty options on a tablet trying to sell me on a type of flower for it having a high thc content. But when I receive the product the package says it’s less potent then the salesman did Negating all of the logic that instructed my purchase. But really the worst thing is they prepackage all of there product and they sell it even when it’s been sitting on the shelf so long that it’s dry, tastes like rotten hay, and has no potency at all! (If you buy something on 10/10/2020 for example... chances are the package will tell you it was packaged as long as 10 months ago. I tried all of their strains they are allll total garbage. Please consumers we need to all stop giving money to lume, or it tells people who work in the production and distribution of marijuana that poorly grown, Low grade, spoiled, poorly packaged Marijuana(still sold at a premium) is what we want or at all acceptable.. NO ITS NOT! and I’m sad people are too lazy to drive Anywhere else because they’d realize how awful lume is immediately. Shame on you Lume. I hope eventually people who are willing to do it right push you out of your space entirely.

Took absolutly forever to get my order in and out to me 35 mins when i am the only person in the parking lot is insane

worst mac5 i have ever had and you forgot my prerolls again!

I really liked the packaging. I really did not like thi high prices and the bad medicine.

For some reason they can’t do preorders over the phone but curbside orders are fine.

Great location, curbside has been been fast and easy. Good selection, staff is very helpful and friendly. Nice smoke 👍🏼

real dry flower

Not as knowledgeable as they need to be

Bait and switch...pre packed flower smelled and tasted moldy and/or remediated...Staff friendly but not versed in the product. wouldn't recommend.

Expensive fluff not worth the time of this review

I did not feel safe in the parking lot whith the kids smoking in front in their car. You should hire someone to watch the parking lot it is a really bad look for you but also for us that shop here. please do something about the parking lot traffic.

Found out they grow all there own flower and thats why it smuks so bad not cool why not buy more if you cant grow?

A quick trip to celebrate our anniversary took us to Lume in Kalamazoo. Went out of our way to visit Lume bc the product looked superior online, reviews were ok but I was really excited about the Lume Rocks. I can't say whether they were good, bad, or ugly bc we were turned away once we arrived. After 5 hours in the car we pulled in with just 5 minutes to spare. The two "security" guys saw us arrive and walked inside anyway turning off the lights so we'd take a hint. It was damn near closing time, I understand that is not convenient, however acting as if they didn't choose to turn us away, as if the system shut off on its own, that's utter bullsh*t. Wouldn't it be set to turn off after close at 9, if its automatic at all? Smell that bullshit? Yeah we did, too... We tried to explain it was a pre-order & ready to go, it would've taken seconds to complete the transaction, in fact the conversation took 3x as long as it wouldve taken to look at my id & exchange $ for products! But the big bad gatekeepers delighted in telling us how they turn people away every day. He laughed as if it's his favorite part! Make no mistake, this twat enjoys wielding his illusion of power over customers. Who happily tells a customer spending hundreds of dollars (or trying to anyway) that they are glad to turn away customers daily? The text confirmation said I had until 9pm. Crazy idea, If you close before 9 perhaps don't say pick ups until 9. I've taken many last minute customers in my years of working retail. Sure it sucks to stay a second longer at work than you have to, but typically your customers appreciate the sacrifice & you win a return customer, a great review, genuine gratitude... not for Lume, they say Fu*k ur time & your $. It's OK though because I went elsewhere and was very impressed by the outstanding customer service & pure fire product. So before any out of state consumers decide to try Lume, don't you waste a single second on these twats, I recommend you look into Exclusive instead. I promise they'll be more appreciative of your business & time.

super expensive and very low quality. i was told everything goes to the recreational stores they have.

Nice place but super harsh flowers.

By far the worst bud in the county. Kalamazoo has some good options but nothing like they have in Portage. Thakful for delivery these days 100%

Was going to try this dispensary, but find out they are suing the city regarding a moratorium on recreational sales, which tells me they are more interested in profit and not so interested in providing medical cannabis and serving patients.

This is what a professional dispensary is supposed to be!! Top quality, tested meds.

I can only speak to the quality of vape carts and edibles as I don’t smoke and am new to vaping. In fact, I’m totally new to med. cannabis. I loved the clean atmosphere with a more modern Asian aesthetic. My bud tender asked specific questions regarding the health conditions I was treating and what strains of vape carts I had tried that helped even slightly. He then suggested two vape carts in strains I wasn’t familiar with. He said they would be less harsh on my lungs as a newbie. He was spot on. Northern Berry helped me quiet my mind, control pain, relax to drift off to sleep. Everyone was very professional here and the packaging was very nondescript, making it easy to run other errands and not worry about someone breaking into my SUV. I definitely will be returning. The only thing I would have liked was privacy as a new pot user so I could ask questions and not feel stupid with a bunch of other ppl who could hear me.

Nice people but the bud is bunk. Felt ripped off by rich people.

nasty weed that you can get out of a caregivers closet g

Fantastic staff!! I was a first time patient having issues with my card and they went above and beyond to give me a great experience.

As a 50 year old lifetime smoker, my experience at Lume seriously blew my mind. I've had my medical card for years and have been to many dispensaries in both Michigan and Colorado. Lume is on a whole differet level. The options they have available are staggering. I've had experiences in the past where the young staff is a bit snobby abo ut my lack of knowledge. I did NOT have that experience here. Rachel was the coolest and very patient with me in explaining what's new and wonderful in weed today. I'm very much looking forward to my next visit!