Lume Cannabis Co. – Kalamazoo

Great place

Loved everything! Very detailed explanations on everything and super hospitable.

First dispensary experience and it was great! I wasn't sure what to expect but reception was very nice and the customer service is top shelf, even for a noob like myself. I highly recommend stopping by. Tyler

Nice staff, convenient and good product.

great place

Great place, good friendly people. Liked everyone I've talked to. Only been their twice but I'll keep going, see you there.

The Place is nice has a good atmosphere

Very friendly, not to far to drive. The person who helped me and gave me a tour was great. This could be my new favorite place.

The employee's made this a wonderful and knowledgeable trip! So helpful and friendly. Highly recommend going!

Their prices are competitive. One of few places that offers a straight up Sativa. The staff is super nice and the store is bright and clean(huge waiting room). Not sure how they can afford the unique packaging but I do not mind. I would shop here again even though they are on the other side of town from me.

i love the open floor plan of lume the workers and very friendly and knowledgeable.

The staff is very knowledgeable. It was easy to find in a convenient location. I was impressed with the whole experience.

Employees are Sensational 🙌🏾

Of all the dispensaries I've been to, this is by far my least favorite. Three different incidents were disappointing. 1. Several weeks after they opened, I did a walk-in. Having checked the inventory on Leafly, it seemed they had a number of items that looked interesting. After a 30 minute wait in the lobby, I was led in to the store to find they had several strains of flower available for Rec and that was it. When I expressed my confusion about the inventory on Leafly, the gentleman said, "Oh, you can't trust the inventory on Leafly." Then don't display it there... 2. For the next visit, I decided to try curbside. An hour or so after placing my order, I received a text indicating that the order was ready for pickup. I drove over and, from the time I pulled into the pickup spot until I received my order, the wait was 50 minutes. There was a steady stream of traffic but the store did not seem overwhelmed with cars; there was generally one pickup spot open during the entire 50 minutes. 3. For the third experience, someone picked up an oil cartridge for me. Personally, I hate the fact that everything is a blend with no idea what the actual contents are. But, having said that, the price was a little bit better for .5g than the other local Rec stores, so I decided to give it a try. I have never had a cart plug up so often or so soon. The thing isn't even half empty and it is clogging every time I set it down. Note that I actually store the cart standing up in hopes of avoiding clogging but it makes no difference. On rare occasions, other carts will clog but it's usually toward the end, as the cart is getting close to empty. These folks are not worth the hype or the time.

The $30 eighths are a good deal, if everything isn't sold out. Really irritating that they didn't want to honor the 5-10-15 percent off deals listed on Leafly. They gave me the discount when I pressed them, but told me not again. If you don't want to offer the discount, don't offer it!

Great weed and great service, lume is my go to!

Loved the store great service and fire medicine, definitely coming back

I love this place. Everyone is so awesome! High quality product, great deals!!! My fav shop in kzoo

Good bud, good staff

However many dispos are in Kzoo, Lume is dead last.

The staff was very friendly and knowledgeable. The look and feel of the store and product is high quality. Highly recommend! 👌🏻

Ive been waiting for this place to open after driving by it under construction for a couple months and I have no idea what anyone else is talking about. the product (spiked punch and MAC5 in particular) was legit, the store is nicer than any store ive ever been to let alone other dispensaries and the staff was incredibly friendly and knowledgable. I had Desiree helping me and I just hope she's there every time I go back...can't be upset about that free pre-roll either! I even grabbed a hat on the way out. will be back later this week.

Tommy always provides nothing but absolute best top tier service at all times, 10/10 would recommend.

Great place! Dope flower!