Zen Leaf - Dayton

Amaru was very helpful and pleasent.

Yes I was in Zen Leaf Dayton on July 18th and there was a sale yesterday! I got 2 modified fruit 5.66 for $40 which is a decent deal! Well anyway I go to pick up my order and the receipt says one for $40 and the other $60,So I ask arent these supposed to be on sale,so the bud tender says yes $60 is on sale! No should have been $40 I said ! So I argued with her and they offered me a refund,I didn't wanna refund,just make it rite! Like sayed they just offered a refund,but I needed the product and didn't wanna go through all that ! So I left I will never ever go to Zen Leaf in Dayton ever again!!! Makes me ill that they would make it rite ! O well there are many other dispensary stores here in Dayton,so long Zen Leaf You stink !!

you need better customer service people. 1st visit since changes in program. the csr did not want to hear my simple dissatisfaction with web showing lower price then what they actually charged. i was just saying its unfair and wanted to look at the menu again. she rushed off saying i will get my manager. manager came out giving me a "speech & scolding" for not knowing and at one point said "im not hearing this anymore" as i was trying to look at the tablet. manager said i could not do that...i could cancel & leave and come back. i could not change the order. i have done that before and waited as others have done this. why not this time? i seen lots of new faces and if this is how they are going to treat customers i suggest a different facility. manager said her name was michelle imc manager. i felt very uncomfortable and unsafe this visit.

Today is August 6, 2024 the day Ohio became a recreational state for marijuana sales, a day I thought I’d never get to see. Today was my first visit to a dispensary, it was extremely easy and informative just like I had hoped it would be! Only thing that I didn’t care for was the price is a little steep. Hopefully that’ll go down in the future. Great place!

The staff are awesome and very helpful. I’ve been twice now and plan on making this my go-to.

I had a great experience coming in. The front desk people were very courteous and Courtney helped me find everything that I needed. Would definitely recommend. I would give 6 Stars if I could! Mahalo, Eric S.

Okay, so I stopped going here for a little while and I just gave Zen Leaf another chance a couple of weeks ago. I have been so pleasantly surprised!! Matt the manager is simply awesome, he is very knowledgeable about the product and is also willing to help out customers!! You just don’t see that often!! I have been able to personally be helped by Shawna, Shawn, Austin, Alic, and Charles and they are all terrific!! I’m so happy I have them another chance!!<3

This is my backup dispensary. Starting to come here more often as they are increasing the number of sales. The staff is friendly and has a nice large waiting room. My only complaint was the lack of sales but they seem to be having more. Great edibles selection.

Everyone is always super friendly and helpful. I usually preorder and my order is ready for pickup fairly quickly. When I do need help they are always willing to help.

I've tried twice to make a pickup order here after hearing good things about them. The first was made about midday, but there was still plenty of time for it to be made before they closed. The second was about an hour after they opened so again, plenty of time to make the order. Both times the order status never changed from verifying for the first day so I canceled it, the second one was the same for several hours with no indication that it was going to be done so I canceled that one as well. I tried calling several times to see if there was any reason they weren't verifying it and they didn't answer any calls. I definitely wouldn't recommend going here after this pickup order experience.

IMO this dispensary is overpriced in comparison to the other dispensaries in the greater Dayton area.

Kendra was absolutely wonderful. I just got my MMJ card and was looking for specific terpenes for pain management. Per her recommendation, I found the perfect product to start with. I can’t wait to go back and hope to have her help again.

Zen Leaf Dayton isn’t THAT bad.. the ONLY thing is seriously their AWFUL wait times. So after walking in, you wait to be called back, it could be about 25-30 minutes for only 3-4 people in front of you. If you’re trying to make a fast transaction, do not visit this dispensary. They’re ALWAYS VERY under staffed. The prices are not very good either, but they’re not the worst and it’s medical only so that’s probably why.

Staff is friendly. Place is clean. Prices are high. But they have percent off deals which help. Sometimes a long wait, but that way at every store I go to.

I am weaning off of Fentanyl patches and discussed thoroughly my goals for pain management along with chemical body withdrawal side effect of easing anxiety. The 1st 3 times I came in I needed guidance as my Rx decreased and again I had his undivided attention and got through each month with very surprising ease. This place is decorated beautifully like a new Dr's office and every single person I've dealt with has been Patient, Kind and So Very HELPFUL.

I really liked the selection and prices, Jess S , was my budtender. I like this place a lot

Spend your hard-earned cash elsewhere folks. This placed has went to the crap yard on customer service and with the tween intake brat girl who demand you sign paperwork that you cant read or they are just pain rude to customers. If you ask any questions, they "The Snow flakes" get their feelings hurt and say "Your Combative". Their Flower sometimes is short, dry and not sealed. Product often has not been flushed properly.

I love being able to come to this dispensary! They always have great sales and it’s very clean inside! I’ve been helped by Matt a couple of times and he is very knowledgeable of the products and friendly! Overall this is a great dispensary to go to!

I asked for the rep to look up my previous cart purchase. I’ve only purchased one before. She then sold me two carts that are completely different. I drove all the way home and realized it. I can’t call to ask if they’ll do anything because they don’t answer the phone and the website contact form does not work.

Its a great dispensary. The staff welcoming and friendly. Its clean (with a familiar and pleasant scent 😉.) The staff are also very helpful and knowledgeable in regard to information on how to use the differnet products, or keeping things such as session diarys to note effects of particular products. I'm nearly and every day customer, and I'm glad I chose MMR for my first dispensary to go to.

Great products, atmosphere and the staff is very helpful.

First time visiting this dispensary. Visited around 1:30/2:00 and it was a very easy process. Showed my cards and waited about 5 minutes before going back. Tacie was the person who helped me out and they were great! She talked over the menu with me and helped me choose a few products that would help me. I really appreciated the help from every person working as they were all just really nice! I had put my ID back in the car so I had to run out and get it again for the checkout process. When I returned there was a man who worked there that helped me get back in & he was just so friendly! I know I'll be able to visit this dispensary again without worry! Thanks Mad River Remedies!

Completely ridiculous that it’s impossible to find an updated menu online. I refuse to visit this business if they aren’t organized enough to have a functioning menu online that actually includes THC content of their products. Ridiculous.

Great products, decent prices sometimes, but the people who check you in suck. They are grouchy, not friendly, and sometimes will make you just stand there waiting with no one in front of you while they could be checking you in or greeting you or just helpful in any kind of way.