Zen Leaf - Dayton (Medical)

Completely ridiculous that it’s impossible to find an updated menu online. I refuse to visit this business if they aren’t organized enough to have a functioning menu online that actually includes THC content of their products. Ridiculous.

It’s a great dispensary and staff is knowledgeable. Sometimes their inventory is limited but still a great experience

The menu online needs to be updated daily

First time visiting this dispensary. Visited around 1:30/2:00 and it was a very easy process. Showed my cards and waited about 5 minutes before going back. Tacie was the person who helped me out and they were great! She talked over the menu with me and helped me choose a few products that would help me. I really appreciated the help from every person working as they were all just really nice! I had put my ID back in the car so I had to run out and get it again for the checkout process. When I returned there was a man who worked there that helped me get back in & he was just so friendly! I know I'll be able to visit this dispensary again without worry! Thanks Mad River Remedies!

Okay, so I stopped going here for a little while and I just gave Zen Leaf another chance a couple of weeks ago. I have been so pleasantly surprised!! Matt the manager is simply awesome, he is very knowledgeable about the product and is also willing to help out customers!! You just don’t see that often!! I have been able to personally be helped by Shawna, Shawn, Austin, Alic, and Charles and they are all terrific!! I’m so happy I have them another chance!!<3

you need better customer service people. 1st visit since changes in program. the csr did not want to hear my simple dissatisfaction with web showing lower price then what they actually charged. i was just saying its unfair and wanted to look at the menu again. she rushed off saying i will get my manager. manager came out giving me a "speech & scolding" for not knowing and at one point said "im not hearing this anymore" as i was trying to look at the tablet. manager said i could not do that...i could cancel & leave and come back. i could not change the order. i have done that before and waited as others have done this. why not this time? i seen lots of new faces and if this is how they are going to treat customers i suggest a different facility. manager said her name was michelle imc manager. i felt very uncomfortable and unsafe this visit.

Great products, atmosphere and the staff is very helpful.

Best selection of bud in Ohio, amazing diverse staff, always welcoming and helpful, know me well enough to know what I want if they have it. Also, to the man saying POW has better prices so they will have his service. Look at anything other than flower. They are the same as MRR. The reasoning is that POW only “buys” from their own growing facility flower. They also grow boof

My first visit I was nervous, it was my first dispensary after a hard year before. The waiting room was relaxed, with everyone talking about The Big Lebowski. I found my element, and was enthralled with the selection. My second visit I took the time to talk to the gentlemen in the backroom. He walked me through a few strains, morning, noon, and night, and answered a few questions I had. It was pleasant, and to feel the welcome feeling was wonderful. The employees here care about your health, it makes this place shine in the Gem City. Highly recommend.

First time going to a dispensary. Place was clean, looked professional, the girl seemed knowledgable, the menu seemed like it had a lot of products. I don't know what could be improved until I visit elsewhere.

Very professional and helpful.

I asked for the rep to look up my previous cart purchase. I’ve only purchased one before. She then sold me two carts that are completely different. I drove all the way home and realized it. I can’t call to ask if they’ll do anything because they don’t answer the phone and the website contact form does not work.

Spend your hard-earned cash elsewhere folks. This placed has went to the crap yard on customer service and with the tween intake brat girl who demand you sign paperwork that you cant read or they are just pain rude to customers. If you ask any questions, they "The Snow flakes" get their feelings hurt and say "Your Combative". Their Flower sometimes is short, dry and not sealed. Product often has not been flushed properly.

Great staff, good selection. Would like to see the Leafly listings updated with full stock, or even a 3rd party website updated daily. Although this may just be process, it makes it difficult to plan ahead. That aside, too notch place and glad to see familiar faces when returning.

Mad river should update there site more to let patient’s know what is on the menu? People dislike the experience because it’s a big guess to what mad river has to offer

The wait time is minimal and the waiting room is rarely crowded.

this is the best dispensary in Dayton area hands down. line moves pretty quick.

Pros: Great customer service, helpful staff, clean facility. Cons: Inventory issues, ATM unreliable

Zen Leaf Dayton isn’t THAT bad.. the ONLY thing is seriously their AWFUL wait times. So after walking in, you wait to be called back, it could be about 25-30 minutes for only 3-4 people in front of you. If you’re trying to make a fast transaction, do not visit this dispensary. They’re ALWAYS VERY under staffed. The prices are not very good either, but they’re not the worst and it’s medical only so that’s probably why.

Just a updated menu daily. No harm no foul. I’ll continue to go

I really liked the selection and prices, Jess S , was my budtender. I like this place a lot

Really do love going here! The staff is awesome, very friendly and easy to talk to!! Once you can perfect your online website the experience will only be enhancing and that’s how you will build a loyal and returning patient! Not one in Ohio(or in this area) has really got it down yet!

I’ve visited several dispensaries in the area and never get the same awesome, friendly experience I do at MRR. Everyone is extremely helpful and they often run specials!

IMO this dispensary is overpriced in comparison to the other dispensaries in the greater Dayton area.