DISPENSARY
MEDICAL
MedMen - Syracuse
Syracuse, NY
4.7(98 reviews)
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101 Reviews of MedMen - Syracuse
4.7(101)
4.7
Quality
4.6
Service
4.7
Atmosphere
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June 29, 2018
I've been to the 3 dispensaries in Syracuse and this is the best of the 3. MedMen have 5 different levels of THC:CBD ratios. [see the other page] They have the highest strength THC ratios for all products than the other 2 dispensaries.
MedMen offer Tincture, Vape, Pills.
The Vape Pen are half gram size and didn't last me more than a week if I wasnt supplementing with actual Green. Which "Green" is still illegal in NY and from talking with the pharmacists will probably stay that way for a long time. So for $80+ it wasnt worth it, PharmaCannis has full gram pens but the highest strength was only 20:1. I went back to MedMen [Yesterday] a few weeks later and decided to try the Calm and Sleep Pill form...it was $49 a bottle with about 45 pills in the bottle.
I still smoke Green and THC pens from KingPin and Exoctic Carts but am hoping the pills work better and I can cut down on the Green...
November 27, 2020
All of a sudden the select oil is more expensive and less five percent, what’s the deal there lol..
June 19, 2019
New York sucks when it comes to cannabis.
November 20, 2020
I've bounced between Syracuse dispensaries for over a year and with the new products MedMen carries it's definitely the best dispensary in the area. While products are pricey and flower is not available, there are still more options to choose from compared to others. With my anxiety I tend to use the pens most as they work best for me. The LuxLyte pens are great if you use more sparingly. The Select, CuraLeaf and Matter pens are better if you use them throughout the day. Hope this helps!
October 8, 2022
I have been here a handful of times and never had an issue with any products. Always have been a big fan of oil carts and today I had bought a couple cartridges for the first time from this store. One of the carts just didn’t work for some reason. There wast anything leaking or plugged up, the thread wasn’t messed up, it just didn’t work for some odd reason. I had called and spoke to a gentlemen (Zach) about this and what was going on. He was extremely nice and understanding about this and offered to replace it for me. I was definitely hesitant about getting the same strain again and thought about something else, however since that was one I wanted I went with the same strain. I am Glad I did, because this one worked just fine like the other and has no issue at all! These 250:1 LuxLyte carts and a very clean and great product that will definitely buy again! Thanks again MedMen!
October 27, 2019
I know they are moving : ) and think the new location will be great! Not to far considering the lack of dispensaries in Syracuse. The staff is amazing from start to finish 100% great experience! The quality is amazing but the pens are almost more then 1/2 empty. I feel robbed when I open the box and see a pen with oil only around the coil, even with the price reduction it's doesn't seem worth it to me. I'll stick with every other product until they stop selling 1/2 empty pens or more, but there is no way to tell until after you purchase and opened being in a sealed box and all so guess my pens will be bought else where. How ever they are my favorite that is my only dislike about this place they are amazing and I know the pen amount isn't there fault but they could do something but they choose not to.
November 15, 2019
Everything about this place is GREAT! People are wonderful! So knowledgeable, helpful and understanding! Prices are super! Products are the BEST! After going elsewhere, I feel like I have finally found a home! A big thank you to all the great people working here! Do not hesitate to give it a try! You won’t be disappointed!
I had a bit of a different Experience at other dispensary's and was hesitant to try another. The Syracuse location is very welcoming, the staff is great, and the pharmacist will take the time to explain and answer any questions you may have. The variety and selection is great. New York State in general has higher prices so I expected that. It’s nice to have a selection!
I find Medmen’s products & selection decent. Their prices are competitive for mmj and their email deals can really rock. Also, the reception person is always friendly & the place has a chill vibe.
My big complaint are their “pharmacists”. I’ve had 2 different ones and neither seems to have even a basic understanding of the pharmacology behind their flower products. I asked for flower suggestions for pain management & they immediately steered me to prepackaged carts, pils, oils etc. When i reiterated that i was looking for actual bud, i got really lame suggestions to check their list for indicas and hybrids and just pick one that sounds interesting … one saying that they are basically the same & the other proclaiming it’s pretty much a crap shoot.
In other interactions, i was looking for something to help with sleep. Again, they had no strain suggestions and just told me to pick an indica and one of the guys commented that any of them should “get er done” !!??!
Meanwhile, i’ve visited half a dozen or so other shops in recreational states and was extremely impressed every single time. these bud tenders took obvious interest in my issues and were able to make enthusiastic recommendations of products that were likely to work for me based on quantifiable factors like terpene profiles and other factors of chemical composition. Sure, there is a certain amount of “your mileage may vary” based on the difference & complexities of an individual customer’s genetics, physical characteristics, health issues …. but there is also a large amount of hardcore objective SCIENCE behind making a recommendation.
Despite MadMen “pharmacists” having access to the chromatography & full spectrum chemical analysis of every product they sell, they seem to have absolutely no interest (or ability) to utilize product knowledge in order to lead customers to a more effective experience with medical cannabis.
When NY finally gets its act together in allowing recreational sales, these new shops will absolutely eat complacent retailers in the medical space, like MedMen’s, lunch!
So, yes, I’ll shop here again -until there are better options.
November 8, 2022
Knowledgeable, very nice.
Updated review 4/26/21 - MedMen have solidified their place as the best med dispensary in the Syracuse area. Admittedly, the location is a little strange to walk into, but their office is very nice and the staff are fantastic. I have been to all local dispensaries and while Verilife used to be my go-to, once MedMen offered Curaleaf products, which were the best in state (which as we know is/was highly restrictive). MedMen’s LuxLyte disposable vapes are great, but they’re costly and last only a couple days. I’ve been waiting for them to have actual carts and as of this review, they finally released Blue Dream, Jedi OG and Cherry Wine, which are all amazing and are just as good (if not better) than Curaleaf’s Live Resin.
I’ve been to the MedMen location in Syracuse many times since receiving my card. Every single visit I’m met with super friendly and knowledgeable staff and people that enjoy helping get our medication. Their communication is incredibly helpful wether via phone or email. Incredible deals that are ever changing that covers all their products. It’s a location that has earned my loyalty due to incredible service and atmosphere. I thoroughly enjoy every visit and highly recommend stopping by to visit if you are in the area.
March 15, 2022
The staff here is amazing remember you by name and always recommend the best stuff.!! 10 out of 10 all day
November 7, 2019
Great staff
January 14, 2019
Beautiful location next to a bank.
MedMen was the first dispensary I tried after my military career and decided I didn't want to be burdened with relentless pills and medication anymore. They made the initial appointment process a very easy and relaxing experience from the start. The staff was very knowledgeable about the medicinal aspects of THC/CBD as well as their effects on different ailments or conditions. Quite frankly it was this experience alone that has kept me coming back, you truly have to value a store with great customer service.
I hope the corporate side of the company already has the playbook ready to go for the transition to recreational legal status, it would be great to keep this store in our community!
October 9, 2020
nothing
I love the friendliness of every single employee here; they make you feel very comfortable, which makes me want to be a returning customer.
Thanks
November 14, 2019
Great quality product, service is good, stable supply and not overpriced.
Always a fast, easy experience!
I've been going to MedMen's Galeville location since January. Some small changes since then (to the better). After a 40 year long struggle it's nice to be able to walk into the office, get exactly the medication I need (thanks to a gentleman there and a website he suggested that helped immensely with the acronyms of products) and be on my merry way in minutes. I've met with probably everyone there over the (almost) year and found them all to be knowledgeable, efficient and friendly. You ask below if I'd recommend MedMen. I can say I have to a number of people and no doubt I'll be back. Thank you, MedMen.
February 7, 2024
This seems like a place where people go when they know they'll have there insurance cover things. Gross.
Plus they just fired their A-team. Go anywhere else and you'll be happier.
They fired Kristy. There probably closing anyways. Don't go there a s you're welcome
I was at the N. Syracuse location last week to pick up an order, when I arrived the office was closed, no notice or explanation. I received a call from one of the pharmacists the next day to see if I wanted the order still they had to close the day before because they had "NO STAFF".