This profile either has not been claimed by the business owner or is not currently active on Leafly. All contents and information (including business hours, operating status, and licensing information) are provided for informational purposes only and are not guaranteed to be up-to-date or complete. Claim your store.
Overall a good dispensary. However, it shouldn’t take someone a 1/2 hour, after placing an order well in advance, to cash out. There should be an express lane for pre-orders.
Placed my order the night before, was emailed that it was ready. To my surprise I waited much longer this time then previous times when I did not order in advance.
After spending thousands of dollars at this place, I feel incredibly disrespected. They did not think it was important to inform me of the new law before I drove down in 91+ degree temps with gas at almost $5 a gallon. I would understand if it was a busy weekday ( I guess..even though they have no problem calling when its an issue on THEIR END.) But this was a Saturday and the place was dead. "The app sent you a message" Aka, the computer did something...probably. Lmao. Wow.
Not only that, but she immediately cancelled my order. I will NOT BE BACK, and others should consider trying some of the more customer friendly locations. There are PLENTY OF OPTIONS!
They got me with the old bait and switch yesterday. MedMen messed up a promotion on the website and wouldn't honor their mistake. It was pretty disappointing. I only did what they always push, make an order on the website. The fact that they wouldn't honor their mistake is such an embarrassing business practice. I never thought something like this would happen here. I am there 2 or 3 times a week. It is usually a great experience. Now I realize, they don't actually care about taking care of their customers.
Absolutely poor customer service, purchased 2 cureleaf slim pens that both failed and siezed up upon opening. Called ahead to see what we could do to remedy the situation, I was told to bring the cartridge back into the store to switch them out. Once I arrived I was turned away because 1 pen didn't have the original box. I'm a user for true medical pain relief. It was a quick remedy to switch out the pens for a 3 year customer. Instead I was sent on my way, told I could contact customer service if I wanted to. Unacceptable!
There will always be a KAREN in these reviews Jesus smh ... it’s frustrating . Stop criticizing medmen staff . I don’t like what I’m seeing because i know for a fact it’s a lie Get a grip ppl.
Abraham
Excellent selection of products at very reasonable prices. The staff is very friendly and helpful! I've been going here for years and don't see that stopping!
I am a new patient to this Syracuse MedMen. Everyone is very kind, efficient and professional from start to finish! Great variety of products! I purchased the 20:1 Lemon Flavored Chewable Tablets and they worked GREAT! I sleep like a baby with these! And they help my chronic pain. I also purchased some Durban Thai Flower which is a nice Sativa strain. I highly recommend MedMen in Syracuse!
MedMen has always been a wonderful Dispensary. The people are very nice. It’s a little weird that you have to walk in there and walk to another room, but I guess that’s what they do. New York medical flower is becoming a waste of time and a huge waste of money. New York State is limiting the amount of THC in our medicine. This is not fair and it’s a rip off. I’m so sick of getting dried up useless flower. And it’s not just MedMen. It’s all the dispensaries in New York. Drive to Massachusetts, drive to Maine, and get real cannabis. The garbage we are swindled with, here in New York, should be outlawed. It’s a crime.
I have visited MedMen various times. Their office is clean, front desk worker is always chill and welcoming . They have a wide variety of products , always have amazing deals via email as well. Their pharmacists in the back are very knowledgeable ! I didn’t know much my first visit and they walked me threw all of it , and explained all the products, and what would work best.