MedMen - Syracuse

Well third time they didn't have what I ordered, but, I guess it can happen. I'm an early riser I ordered my stuff at 530am. Expecting to get a confirmation e mail at around the time the store opens‽??????????????? . But I believe there are like 4 stores in my area and I been to 2. This place is better than the other store

Staff is always knowledgeable and helpful.

After spending thousands of dollars at this place, I feel incredibly disrespected. They did not think it was important to inform me of the new law before I drove down in 91+ degree temps with gas at almost $5 a gallon. I would understand if it was a busy weekday ( I guess..even though they have no problem calling when its an issue on THEIR END.) But this was a Saturday and the place was dead. "The app sent you a message" Aka, the computer did something...probably. Lmao. Wow. Not only that, but she immediately cancelled my order. I will NOT BE BACK, and others should consider trying some of the more customer friendly locations. There are PLENTY OF OPTIONS!

They got me with the old bait and switch yesterday. MedMen messed up a promotion on the website and wouldn't honor their mistake. It was pretty disappointing. I only did what they always push, make an order on the website. The fact that they wouldn't honor their mistake is such an embarrassing business practice. I never thought something like this would happen here. I am there 2 or 3 times a week. It is usually a great experience. Now I realize, they don't actually care about taking care of their customers.

Absolutely poor customer service, purchased 2 cureleaf slim pens that both failed and siezed up upon opening. Called ahead to see what we could do to remedy the situation, I was told to bring the cartridge back into the store to switch them out. Once I arrived I was turned away because 1 pen didn't have the original box. I'm a user for true medical pain relief. It was a quick remedy to switch out the pens for a 3 year customer. Instead I was sent on my way, told I could contact customer service if I wanted to. Unacceptable!

Priced high. No full gram carts. Last batch had plenty of stems. I kinda feel rushed, they wanna know what you want. I need a menu & count $ off to the side. BUT I LOVE THIS DISPO BETTER THAN ANY OTHER IN NY SO FAR!

Went today for the first time at this location. Great atmosphere and they were very helpful. Both the young woman at the desk and Nick the pharmacist both extremely knowledgeable. Prices are good too. Thanks MedMen

Great place! Easy in and out. Nice selection of products and good sales sometimes.

Great place and the staff is very friendly and knowledgeable.

MedMen is stepping the game up .. leaving a review for my husband since he doesn’t have a leafly account . Hands down the best products… he was very happy with yesterday and by far the best staff ..so nice and kirsty or Christy was so cute and friendly with open arms . I stepped out because I didn’t have my ID on me . That’s ok😊 Understandable. He’s happy so I’m happy 5 stars 😊

Great Friendly staff, clean. Favorite dispensary!

The pharmacist would not let me order what I wanted to order. He had his own opinions about what would help me. So I left and went to Verilife, where I am treated with respect each and every time I go!

Everyone was extremely friendly and knowledgeable

This place is ok. Quality is superb every time and I always am amazed how good product is after a session but for $120 - $140 for a 1 gram Vape cart it dang better be! I can get damn near the same quality & weight for 1/4 of the price! Why would I ever want to go to a Dispensery and feel ripped off everytime I leave, Weed is so cheap and Here NYS is ripping us off like usual. I just do not agree with the prices. Noone can afford prices like this and something needs to change or nobody is gonna go to a dispensary. There going To continue private sales which arguably is better for way cheaper.

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A relaxed atmosphere with caring and polite employees. They will answer any question I have. A couple new items to try.

So convenient to Eshop and fast service.

Great Products, Great Prices, Great Staff!!!

Staff very helpful and professional, especially Heather, who's my favorite.

Very friendly staff, quick service, pretty good product. It’s out of my way to come here, but worth the extra effort. Kind of a weird location, but once you find it, the space is inviting and the staff is friendly and helpful. My only complaints are about the limits of the NY medical cannabis program, and not at all about MedMen.

The staff is always very welcoming and helpful. They really take care of their customers and are very informative. Thank you for all the help and the service you offer to people :)

I was very impressed with the service and people. I will be going there again. I didn’t like the other dispensary that I went to.

the girl at the desk was very friendly and caring i became a usual for there curaleaf products.

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