Mercy Wellness of Cotati

They leave strains that they no longer sell on the website to lure people into the store. The people who work there have a totally PHONY, insincere and condescending attitude. Karma takes this place down soon....

I love this dispensary. The staff are super cool and understanding. They always have great quality products. Also the staff is super helpful helping me find certain strains for my medical conditions. Highly recommend this place

Id say they have the best concentrates and best prices for concentrates of that quality that ive seen. Its a nice and neat establishment they have a good selection of edibles, meds merchadise, and a friendly knowledgable staff always willing to help you find what you need. Defenently a dispensary to check out if your in the north bay.

One of the nicest looking dispensaries I have been to. Feels like a quality medical facility for pot which is funny. When I first entered the lobby I knew I was in for a treat as they have weed magazines for you to read as you wait. The dispensary is a little small and pricey for "donations". The employees are friendly and treat everyone with respect, even the guards. I would go to mercy more often if the prices were a little lower! If you're in the area it's definitely worth checking out.

As a complete newbee with a spinal cord injury and needing help and guidance. Joe the floor manager was extremely helpful and positive. This will be my store.

Mercy's helpful tenders always collaborate with me to find the best medicines for my needs while providing a safe and fun atmosphere. Clean, modern, professional, and welcoming, Mercy Cotati always treats me with integrity and provides a great experience.

The best place to for your meds. They have a very friendly and knowledgeable team.

Wouldn't take new patients for 30 minutes before they close and they close at 7pm on weekdays!?! Lazy, guess they don't like making money, they turned away another patient at the same time as ppl were rushing in the door to get in. Hey here's an idea, most ppl don't even get off work till 5 or 6 anyway so try staying open till 8 or 9 like other retail stores.

Professional and friendly. Knowledgeable. Only thing that could make it better is if they accepted debit/credit cards.

Convenient, clean, safe, friendly

This dispensary does it right. we're here for medicine, and Mercy wellness feels like a wellness center spa. other dispensaries feel militant and cold to the patient. mercy has excellent employees who will help you get exactly what you need. they offer a ride selection of products at great prices. I seriously can't emphasize how great this place is. thank you Mercy for being the best dispensary I've ever been to.

I love this dispensary! Everyone who works here has always so kind to me and super knowledgeable about their buds. I appreciate their cheaper prices than many of the clubs in the Bay Area and the fact they have stuff on sale all the time is why I continuously go back. You can get eighths of high-grade delicious flowers for like $42 if you go for their discount buds, it's awesome!

I went there a few years back and was not impressed all that much. But, recently my brother was talking about how great mercy wellness was and I should give it's a second chance. And glad I did cause I was blown away show far it had come since the last time I was in there. Not only that the I believe they have some of the best quality stuff in the north bay. And it has a lot to do with how the herb is packaged . It's canned and the freshness is great. Bottom line mercy wellness is awesome and my favorite place to go get my medicine!

Very friendly knowledgeable staff, beautiful trees, great variety of product, got a goodie and a discount on my first time through!

Clean "doctor's office" vibe, well-lit displays, and exceptionally friendly staff - they didn't even flinch at the Black Friday crowd. If you're in Sonoma county, you NEED to check this place out. Lots of product variety, too!

This was my first time at a dispensary and was recommended by a reliable source. I arrived with low expectations and was very impressed by the advice I received. I wasn't rushed and left with the product I came in to purchase along with several other options to treat my chronic conditions day and night. All were reasonably priced and I not only received first-time member gifts and discounts but also senior discounts that I will continue to receive. This is a very professional and compassionate dispensary, and I heartily recommend!

Absolutely no benefits and no programs for medical patients who gave these dispensaries all their business. I would rather waste my time and gas driving all of the way to Purple Star downtown for real service, real deals and medical patient discounts. It really makes me sick that the owners take advantage of the people that gave them the opportunity to own this business.

I can't say enough how poorly this operation is run. DO NOT BELIEVE THE 5 STAR REVIEWS, THEY TAKE DOWN ALL OTHER ONES. The employees have little to no hold on the business and seem to change their line system every time I go here. Sat 40 min in the waiting room (Have a med card) while new first time old people get taken in right away. On top of this, their online ordering system DOES NOT WORK. Tried to sort this out so I could avoid lines, and the employees could give a shit about if its working or not. Can not say enough, STAY AWAY, I know its the closest dispensary in the area, but look ELSEWHERE!

This is my local go-to dispensary in Sonoma County. The team are very knowledgeable and helpful, and the building feels very secure. They have a fine selection of flowers and edibles, and many of the strains have been tested which is very helpful as a buyer.

Great as always. Good staff, good selection. A little more pricey than some places but makes up for it in quality.

excellent selection and pricing. they even have high-potency RSO for medical patients!

After going to Mercy a few times I've had so many different experiences with the staff there it's too much to write out. The meds are always smooth and the kids working their are always smiling and kind. Thanks Mercy i'm poor though now so hook it up with a free j:P

Mercy used to be the very best, but after January 1, they lost my business. After six years, sad to go but happy to be done with the madhouse it’s become. I used the Mercy Express ordering system, which was awesome, but since adult use became legal that’s all they seem to care about. After three miserable Express orders, where each time it took over 20 minutes just to get someone’s attention and even still no one came to ring up our orders, AND my orders were incorrect twice, filled with far inferior product. When I mentioned it, I received a free child proof bag. Thanks. Bye. Loved this place, I hope they get organized someday.

Clean, simple layout, high quality product.