1107 Reviews of Nature Med (Med/Rec)
4.7(1,107)
4.7
Quality
4.8
Service
4.7
Atmosphere
Sort by
Most Helpful
October 8, 2017
Okay Nature Med, I have a bone to pick with you. First of all I want to say that I frequent your location often and always enjoy your service and most of the time I enjoy the bud quality, your budtenders are always very friendly and engaging in conversation. I had no complaints.
I went into your location last week and was shocked and taken back to see you had Botanica punch cards on your door for patients to get a free preroll, when they turn them into you.
First of all this community we all are in is a one of a kind community! How often do you see patients or any bud smoker for that fact, being friendly to others, having conversation with complete strangers, laughs and happy tears? Always, everyday!!!!
My problem with you putting Botanica punch cards up is we're all family and in this together!! We all benefit from everyone being nice to each other. I am not alone when I say this, tacky tacky move Nature Med.
Botanica is not only a hell of a dispensary(my favorite), but go in there and meet the employees. The staff in there has the most unique combination of personalities. Kudos to Botanica for not retaliating. Keep it Classy Tucson!
December 5, 2017
I like the pricing, variety and quality of the flower/concentrates. Almost always walk out laughing or with a smile (depending on the budtender) and sometimes even get a free preroll or gram from time to time.. However, all people have off days, especially when working with rude and/or inconsiderate customers. (we all know that customer who love to take their time, even when the place is packed) (we also all know those people who take out their aggression on others, especially staff) So ya, occasionally I'll have an experience at Nature Med, where the budtender is impatient or not very helpful... but compared to places like "Bloom" it's amazing how nice they seem, even then.. I love this place. I would definitely chose Nature Med over other Tucson dispensaries, even Botanica. Love Botanica's staff, they are just way overpriced and don't have that exceptional of quality for what you pay. 9/10 would recommend.
August 21, 2017
When you ask for 4 different things on their menu, posted inside of the dispensary itself, and they have none of them? Ask for kief only to be told they use that for space rocks. Ok. So you have Space Rocks? "No". WTF? I think I'm done trying. Used to be my favorite dispensary, but wow have they had a lot of problems lately. Quality is about average for Tucson dispensaries, but they are so hit and miss (mostly miss) about having strains or anything else that I'm not wasting my time getting through the construction any more, too many other dispensaries with the same quality who actually carry things like weed & kief & don't have bud tenders who are rude (usually they are pretty nice, but not this one) Shouldn't be this complicated or frustrating, so I'll take my dollars elsewhere. I smoke because I don't feel well, & having To go to two different stores to get something they list as having is unacceptable.
July 4, 2020
FIRST AND LAST TIME COMING TO THIS DISPENSARY! I waited over an hour just to get inside the building. You have 3-4 people bundled up in the window instead of assisting with getting orders out. Like why??Another 30 min just to finally receive my order. Mind you when I do finally receive it he doesn’t even acknowledge how slow the service is by having the decency to AT LEAST apologize. (Rather you actually mean it or not)I get that Covid-19 is a thing but the service is just extremely horrible. I thought earths healing was slow.. Oh, man. At least offer your customers the option to order online to avoid these ridiculous wait times. Definitely 0/10.
July 1, 2018
Please note, I am being as objective as possible with this review. Nature Med was the first dispensary I ever visited. At that time I was impressed because I was a new MMJ patient. Now that I have been to other dispensaries, I fully understand how sub-par Nature Med really is. The flower is cheap, but there is a reason for this; you get what you pay for. The service is decent, but it all depends on which budtender you get. Some are amazing and helpful, some are just apathetic and somewhat rude. Basically, you may get a budtender or a dealer. You never know. The concentrates are always hit or miss. Most are a dark brown which can be quite indicative of the creation process. If you find a strain you like, make sure you give a look and smell first. You may have to pass. I wanted Cherry Pie, but had to pass because it would have been a waste of money. All I am saying is this, don’t go in with high expectations and you won’t leave disappointed.
October 13, 2017
Bud tender did not take time to show me variety of product I wanted to buy. When I did purchase a tincture, he thanked me and did NOT return the change due to me. I had to ask him for it. To me that lacks honesty and integrity.
December 12, 2017
Been a loyal, weekly, customer at another very close by dispensary always buying the Friday special for the last year+. Went here during the week as I'm not paying the non Friday prices. Got two eights and was blown away with the difference in quality. Granted maybe it was a fluke, one time thing. But I'll be going here until the quality disappoints me. Yeah I like free water and a nice place to wait, but give me quality product and I'll be a customer for life.
July 20, 2016
The quality has been unimpressive over the last few months. I have tried well over a dozen strains from here and been happy with only a few, a couple have had a mildew smell, which makes feel as though I'm taking a gamble every time I purchase. Perhaps I have been spoiled living in CA and CO, but I wish the quality here was more...medical.
August 7, 2019
They need to rewrite the rules in this place I came to get my pick up and did not like what i saw YES KIDS IN THE BACK WHERE ALL THE products were for this place...yes the kids could see all the good stuff. It bothers me because this is a drug at the end of the day so why would you want your kids to see or be around drugs and for the worker that wanted to put his 2 cents in NO MATTER WHAT THE RULES ARE DRUGS ARE DRUGS AND KIDS SHOULD NOT BE AROUND DRUGS and with this day and age im sure those kids already know what this medicine really is so you trying to make a point was POINTLESS and yes THIS WILL BE THE LAST TIME I BUY ANYTHING FROM THIS PLACE..... thnx for the great service but what i saw was not OK AT ALL
August 1, 2017
Nature's meds is by far one of the best dispensaries in the city. I would choose this dispensary over a lot of dispensaries in the city. They have some of the best flower as well as deals. The staff is very knowledgeable with the Cannabis products and strains.
October 6, 2017
Great overall experience. My tender was cool and maximized my first time benefits. Left with a dumbass smile on my face knowing relief was on the way.
February 19, 2021
Broken lines and an inconvenient waiting room, i have been able to tolerate. Upping the prices on your middling in-house flower by 80% overnight so you can make a quick buck on the new rec customers who don’t know better? That’s dirty pool, and it’s going to backfire on all of us when it causes underground sales to flourish.
Hire up now, this is one of those loyalty-crippling choices that is going to lead you to layoffs before 2022.
March 2, 2021
I called to make sure a specific item was included in their daily special text that they sent me, and I was told yes. I drove an hour to get there and they tell me nope, it’s not part of the deal. I explain to them I called to make sure, and they told me tough luck, you were told wrong!!
I’ve had problems in the past with these idiots and how they over charge and don’t take their “discounts” off your total unless you point it out!! When you’re running a business, customers shouldn’t have to always remind you of your own damn prices!!
This place is a rip off!
February 13, 2018
First time going there and the one who was assisting me was horrible, rude, disrespectful, impatient and I felt rushed. they didn't want to explain anything to me they were just rude beyond all get out. It was like they were rushing me out the door, and I cognition difficulties.
July 8, 2020
Long long wait times
June 16, 2017
This dispensary is my favorite in all of tucson!!! they feel like family to me and always treat me like it! The best flower in all of tucson and friendly staff!! Their staff knows their stuff as well. Very helpful!! love all of you at Natures Med!!
June 7, 2017
Always an awesome experience. Staff is always so knowledgable and friendly, product is top notch. Can't find a better place to get my flower.
November 20, 2017
Two strikes, there won't be a chance for a third. Staff has been good generally, but when the website was updated with a new strain, I went in to get it. Was told they didn't have it. After a 5 minute "discussion" they finally realized what they actually had it to sell. Then, they had a strain listed for a couple of days, went in to get it, but was told they've been out for a day. Two days later, it's still listed on the website. There are much better dispensaries.
June 10, 2017
My favorite dispensary in Tucson, the product quality, prices, deals, and customer service are consistently on point.
February 16, 2021
Product is okay. Low terpene profile for top tier. price is decent.
I find it to be misleading to ask for 5 stars reviews in exchange for a free pre roll. no authenticity.
Taking the budtending experience away from patients due to COVID is wrong. No one should be rushed in and out, with no awareness of what they are purchasing.
May 18, 2022
Every time I go there they have changed their rules and it's very hard to keep up with as a customer. The staff changes every few months and are completely insensitive to the fact that they are dealing with medical patients, which is very different from recreational sales. One staff member tried to tell me that because she had cancer and could handle certain situations that I should be able to also. It's so disappointing because they used to be a great dispensary and their owners seemed really awesome. I used to spend a couple hundred every week there and now I use it as a last resort. I've been going there since around 2018.
August 2, 2019
The old short man who served me needs to medicate, made my visit horrible with ahitty attitude/customer service. Sorry I asked you 2 questions hahaha. Horrible dispensary to go to, overpriced brands compared to other dispensaries selling the same product. Needs to hire new employees and lower prices. They also do not offer what they have advertised as far as goody bag or discount card using all 6 in the same visit or day. Lame Lame Laaame do not waste time here flowers midgrade to
June 30, 2020
Terrible experience! Rude representatives, and the guy that directly helped me was just stupid. I don't mean to be rude but man it was aggravating trying to deal with him. Won't let patients in the back, don't have pictures online, but want you to guess what you might want based on names alone. That wasn't going to work for me so I asked to see a select few or I wouldn't purchase, not going to do a blind purchase where they won't accept returns! That was another nightmare trying to explain to dumb dumb that I wanted to see a few packages. I got 2 different kinds of flower and 2 different waxes. Both were the same experience, 1 was mediocre at best, and the other was absolutely terrible! The wax was awful! The taste gagged me! They did hand out warm water while we waited, so thats something I guess. I wouldn't return.
March 23, 2021
Don’t bother, After 5 years of weekly loyal patronage, I refuse to spend another dollar here. I know my 500 a month is nothing compared to the new recreational volume, but the rude, unhelpful, impatient staff has made even the delivery process an unnecessary complicated fiasco and with no resolve. Better flower, better prices and friendly staff elsewhere. Don’t waste your time or money.