Nature's Treatment of Illinois - Milan (Medical & Recreational)

Outstanding customer service. They've made me feel welcome and comfortable from the first visit and every one since. The bud tenders are super helpful, knowledgable, and just cool people.

Hands down the best dispensary in the area! Always great deals happening besides the normal prices always being cheaper than the other spots. The employees and budtenders are super friendly and highly knowledgeable as well. They make you feel at ease and comfortable with any questions you may have..regardless of how stupid or silly you yourself may think that question is. Never once have I been treated rudely or felt disappointed with employees, budtenders, products and atmosphere. Unfortunately I can't say that about personal experiences at other local dispensaries. Have my business for the rest of my life..keep up the great work!

I usually have a lot of anxiety going out in public, but they made me feel so comfortable! Very much appreciate the kindness today!!

Great place with great employees. I've found the staff to be knowledgeable and helpful every time I go. They're always open to answer any questions, and have never seemed to treat me as a simple transaction. Great quality for the most part, and tax is included online (solid move NTI). No problem driving further to continue being a regular. Hopefully I'm not an exception, but instead the rule. Don't sleep on them, they're awesome!

Idk who the dude was that helped me but he was super cool.

I love the online ordering! I am one of those people that absolutely hates being around other people, it's such a chore. With the online ordering I'm never in the building for more than 3 minutes. It's perfect and I refuse to go anywhere else.

Whether it's an online order to pickup or in-store "shopping" the entire team from entering the facility to getting out the door with what you came is fast, informative, courteous and enjoyable

Please don't be afraid to ask the simplest questions, these people are professional, courteous and have a great attitude . Their knowledge is really immeasurable and it's always been a positive experience. Thank you

I am on the medical side, always close parking, and never much of a wait to get in and out. Bud tenders are extra courteous and seem to be knowledgable about many of their products, which helps a lot when trying something knew or looking for suggestions.

Always very friendly and helpful! It’s still amazing to me how they lack flower and Prerolls. I would still give this location a great score because the team members are fantastic!

I chose Nature's Treatment for its location, but find the quality and diversity of products to be excellent. The staff are friendly, knowledgeable, and patient. Ordering ahead through Leafly makes for a quick and convenient transaction.

i was on a time crunch so i put in a pickup order but even though the online order line had 4 people in it and the regular line had 10+ I still didn’t get called in until after the groups of boys who came in behind me. and once I was finally in there the budtender took forever, no wonder the line wad taking so long

Nature’s treatment has some of the most caring and helpful employees in the area. They are very knowledgeable and helpful. Friendly atmosphere and they try their hardest to get you handled and on your way in the most efficient and timely manner as possible( given sometimes there can be a lot of patient’s, witch is understandable).

I bought a revolution bear dance cart only to find it was half filled. So 65$ for 500ml is steep but when you pay 65$ for 250 that sucks also I bought thc nasle spay for 30$ only to get it home and have to be an empty bottle.

Friendly and professional atmosphere. Knowledgeable and kind staff. Very quick service, was basically in and out in 5-10 minutes. 10/10

NTI is clean orderly and the employees are exemplary. a great place to shop.

First time here, and didn't know you had to wait in line regardless of having an online order ready to be picked up. I would recommend that there be a change in that for us thinking ahead 😊 but even with a line I will say they moved at a decent speed to help everyone out.

Prices are higher here than anywhere else I've been. I've been patronizing the Verilife store in Galena. Prices are more affordable plus 15% off discount for veterans! Otherwise, they're all pretty much the same.

My order was brought out to me so I didn't go inside. Service was good. Product was good.

The quality of all product is great and the employees are knowledgeable, helpful, and friendly. The young man in the wheelchair does an amazing job keeping the line moving and really works at accommodating everyone! He is awesome!

Always good stuff if you know ur stuff. Wait times still unpredictable, 1,2,hrs plus at times, 99% chance of not getting the same strain next visit, not enough quarters, too many eighths, not enough specials. Galena dispensary way awesome!

Purchased cartridges that didn't work (shorted reading on vape) and refused to refund or replace the item. On top of that, don't DARE be mouthy to security. They Will ban you.

Everyone there is always very nice and engaging from beginning to end!

Love the addition of online ordering and express pickup. Good quality and pricing, for Illinois. Enjoying the banana milkshake!