Natures Care & Wellness

great staff and great prices

My favorite place to visit ❤️ they treat everyone like family and give the warmest welcome. Natures care and wellness is one of the best dispensary’s around Cecil county hands down.

This is one of the worst dispensaries to go to if you’re actually in need of honest, affordable-medicine. Honestly, it’s a big disappointment to the industry and a letdown for the everyday consumer.

I want to give a very huge, well- earned "THANKS", first to wonderful BONNIE and her professionalism, excellent customer service, and her unending dedication to step in and help!! 👍👍 I'd like to also THANK ERIN, for her awesome communication, customer service, as well as personalized service and a job, "more than well-done"! Erin does take time to explain things thoroughly, and does actually care about the clients. ALWAYS returns phone calls, and is very accommodating in finding reasonably fast, accurate, resolutions. I, however, still do not understand "why" certain items, particularly RSO, seems to be a "little" more plentiful the day or two BEFORE the Wed & Thurs sales, then on those two sale days, even as soon as placing an online order about 20 min or so after they opened, I get an update msg saying my order has been confirmed. Then, a few minutes later. I received a text msg stating my Leafly order has been canceled because they "do not have" the items in stock.....when I checked the night before, AND again right after they opened the sale day the next morning, and the items showed "In Stock" and then am told they did not have "any" RSO, but if I ".....wanted to go back online and start a new order if there is something else 'in stock' that I would like..dadadsdada....!!" I'm ALWAYS told by ANY employee, the story of "how hard it is to get RSO in, etc." yet, ANY day of the week find a really good selection of anywhere between 4 and 10 different choices of RSO gms, without RAISING the price an extra $5-$10 per gm, then, give you "25% off....'if' they have ANY" in stock. Without throwing anyone under the bus, it seems for almost 2 years now, there have been price games and and a lack of honest interest in realizing there is quite a large community of clients who rely on RSO gms because they can only tolerate 'edibles' due to health or personal reasons. I was shocked to see that awesome, huge menu chalkboard recently had more hand-erased empty spots over the entire board, then they had items "in stock" ON that same menu!! I asked aloud, "My gosh, are you just cleaning the board; I've been coming here since day one, and have NEVER seen that!" I was told by different employees, "We just don't really have much in stock and we don't really know WHAT we are getting, or WHEN...." . Bobby & your staff: AWESOME JOB in redecorating the waiting area, looks & feels natural, always smells nice, is clean! The "OG" staff did not seem like they were 'competing and climbing" over top one another, as opposed to the feel there in the past 2 yrs or so! IT IS VERY DISAPPOINTING, INCONVENIENT, MORE COSTLY IN TRAVEL, TO BE FORCED TO SHOP OTHER PLACES ALLLL OF THE TIME!! THOUGH, YOU "CAN" GET GOOD RSO GM SELECTION, SALES, DEALS & PRICING AT MOST (ALMOST ALL) COMPETITOR LOCATIONS! **I have to also note, at the last VERANO "pop-up", you guys didn't even have ANY VERANO RSO in stock whatsoever!!**

It was so nice to not have to worry about going to a dispensary and possibly becoming ill all due to picking up meds? So happy I found this dispensary, that delivered my meds to my door! The driver was a kind older man who was definitely smiling behind the mask! The product, the service and the general vibe was very nice! If you are on the fence, I say do it! Its a free delivery and why not treat yourself? Do yourself a favor and try this first class dispensary!!

very nice location and very friendly staff. The staff member that greeted me was kind and smiled the whole time.

So this morning just before 9am I figured I would plan ahead and place an order for delivery since I would be home most of the day. Just after 9am I received a confirmation email, it’s best to call to confirm because I have waited all day just to be told they didn’t receive the order, luckily they had. I was quoted a delivery time between 4:30-5:30pm which for a 9am order is absurd in that or it’s self but I overlooked that. 6pm rolls around and I haven’t heard anything but at about 6:20 I received a call that sounded like something you would hear on a sitcom…. Long story short I was told I won’t be receiving my order and was told I could receive it by brunch time Sunday. I declined as there’s several dispensaries that open well before then that would gladly assist me in a purchase. I highly advise not using this service, the few times I’ve gone to the store it’s been a 6/10 at best but don’t advertise a delivery and then make your customer wait all day until other dispensaries are almost closed. Luckily Rise on rt40 was still open so I didn’t have to go a night without my meds which are for insomnia by the way. Either go pick it up from NCW or go somewhere else, unless you have an entire day to waste and feel like playing Russian roulette on whether or not your order will arrive. Hope this helps others avoid the experience I had. COWABUNGA!

Cancelled my delivery order and never notified me. Waited around all day for nothing. Don’t waste your time.

First time ever stopping here. Very well laid out shop and everyone was very helpful and took great care of me. Only reason it’s not 5* on all was because the text for the sale said the flower was 20% when the packaging states it’s only 17% thc other then that great place.

1st visit. Great selection and best deals around. They made it easy and comfortable. Very knowledgeable about all of their products.

Very nice and relaxed once you go through to purchase items.

Absolutely the Best Place on Earth! Great Prices. Best Deals ever seen. Amazing Caring Budtenders! My one and only Dispensary!

Always the best period!

Best dispensary around! Staff💯 Selection💯 Prices💯

I like the service.

Shout Out to Billy for awesome customer service experience! Awesome place!

My first experience with NCW was the delivery option. Free delivery at that and I am almost literally on the other side of the state too. I am very thankful for my extremely wonderful experience as my order was correct and the driver was very pleasant. I will absolutely order again next week!

So this was my Second time for a in-store purchase. The first time did lack a bit on customer service but that being said Shane reached out to me and I voiced my opinion. Just let me say this Shane Bonnie Tommy and Matt went above and Beyond to make things right. I don't visit the Dispensaries around town much and NCW is like 38 miles away from me but I will drive there anytime I can. Reason being NCW is Probably the only place who Truely care about their Patients/Customers. They have an Amazing Team working for them and I felt like I was a top priority Patient . Let me say no I didn't spend an enormous amount of money so that wasn't the reason for the Outstanding Service and Information I received from them. If I could give them a 100 Stars then I would they well deserve it. If your looking for great product and Informative insight into Medical Cannabis then this is your one stop Place. Thank you NCW Team for all the care and time you gave to me today. I Truely am Grateful to you all. See you Soon

I loved this location! I loved the way you can browse the products up close before buying. The bud tenders were super knowledgeable, shout out to Sam for the help and swag!

Great service nice vibe and excellent workers

Lovely place with a boutique feel. Friendly, respectful, knowledgeable staff. Excellent complimentary coffee. Only dislike I have is when they play country music, as that makes me want to stick a fork in my eyeball. Other than that this place is 5 stars!

Prices are high n very little selection

The people are wonderful that work here. Very knowledgeable the product.

NCW has long been one of the most visible dispensaries in my area because of their excellent patient outreach through Tommy Lyons. They offer all kinds of incentives to shop with them. Including discounts for veteran and wisdom like many other places, but also for people with disabilities. I finally got out to the location and I wasn’t disappointed. They have a laid back and informed vibe while also being very insightful while recommending product. Someone from the store even called and said they would call when a strain I was looking for would be in. Complete 180° compared to the customer service at some of these spots. Will shop again.