Backpackboyz - Phoenix

Im not quite sure if this place has a phone inside the dispensary, or anywhere for that matter, i checked my call record since yesterday at 10am i have calles 15x not 1 single time has anyone answered the phone.. Im really wanting to check this dispensary out, but i sure am not gonna drive 25 miles, and be denied what i wanted. Im going to go ahead and head down here, im gonna be super mad if the deal i am trying to get is denied. I tried to call for 2 days straight at this point. Over the last week I've called periodically as well. Just horrible customer svc. Management needs to look into why the staff refuses to answer the phone. Be aware im gonna be pissed if you wont honor the FTP deal on the $70-$80 oz. or whatever that great price is. I attempted to give it one, last ditch effort and cqlled, guess what? No answer, just rings about 82x and ends.

I went in for my first time & my PA was super rude and rushed my transaction.. he even gave me the wrong strians .. I’m a dispensary agent as well and this is very disappointing to see a fellow dispensary agent treat another with disrespect not only that he had NO customer service what’s so ever ..this type of behavior is should not be tolerated in any workforce .. I won’t be returning to this location

I love going to nirvana. They are always helpful. my bud tender Randy M was awesome.

bad experience overall, receptionist dont greet any of their customer's, even when they almost hit you with the door. once we were finally in the back room to select our choices our "budtender" was not focused on her job. We had to repeat our selection several times and still didn't get it right. finally when we were ready to pay she tells us finally they only accept debit payment from certain banks...payment should be told to customers ahead of time that way we dont wait a whole hour in line then have to leave without our medication because the staff is lazy unprofessional and the whole dispensary is unorganized .

great place very friendly awsom great flower. love the place. they have nothing but quality .

5g for 100 bucks is killer! Take all my money why don't you. This place is always a busy spot, they come through with delivery though!

Normally I come in because I love browsing the store and getting the budtenders opinion on strains but I wasn't able to this time so I ordered delivery like you advertise in the store and was surprised how simple and easy it was to place the order and I didn't have to miss out on the OZ special either! Thanks for the great service as always.

Super tasty flowers and awesome staff. High times hall of fame! On my way now!

Love that place great people great place good prices. Shoutz out to Nirvana in 35 Ave. Close to my house but I been to alot but. Nirvana great place.

I love the deals and service

S/0 to celynda she helped me out and convinced me to try a new strain and it’s fire asf #bananajackOg

this is one of my favorite dispensaries.. great quality good price, blue dream and lemon head cpl of my faves. keep up the love :)

Love it

They got bomb for good prices always 🔥

What a great group at this dispensary with knowledgeable Bud tenders that always suggest great products

When I am here I feel the love nirvana has awesome prices and their staff is also amazing they make sure they take care of you the right way.

Epic and good vibes, thank u Raymond

really good bud tenders and the flower is good.

Customer service was horrible and they are just rude and unprofessional

Awesome place good flower!

I have my medical card but still they run out of their half an ounce is too quick.. never gaveproduct stocked up. even even though they run out quickly I still go back and don't learn need a new spot to find with good prices

my bartender Ashley was kuu ill come back good smoke

love my experience Everytime and the Budtenders!

they were really rude and racist