Nirvana Center - West Phoenix

Went in to get a couple moonrock carts and one of the boxes was empty. Called to let them now still waiting, well see how that goes.

The facility was clean, the service was great and the product was great as well. I will definitely be coming back and tell my friends about the experience too 😊.

Best weed love it

even though they have great deals for medical.pick up be prepared to wait for everyone else n non medical to go in front of you before you its sad used to be a great place in n out not no more

bomb tree and carts 👌 🔥

I liked this dispensary alot, when you walk in it's pretty much in and out. Ben here helped me alot on how the loyalty points over here work. I would definitely come back more.

I truly enjoyed my visit with Jean P today! He was remarkable! Had some ol’ conversation that made me feel as if I was talking to a friend! Thank you Jean.

bad wait time. convenient location.

How is a weed dispo gonna sell me a CBD strain when I can go buy it at the smoke shop ? The people who take online orders need better training or hire people with some knowledge.

I always like the product here but very disappointed in customer service. I made an online order at 425pm. I arrived at 6pm to be told that they have been out of the product since 10am. why couldn't someone text or message me in the nearly 2 hours since I placed the order. I get you run out of things but what is the point of ordering ahead driving all the way there for nothing. I will stick to places closer, who treat patients much better.

I will definitely be back to the dispo on 75 th ave west Phoenix nirvana staff was on point and joint was clean.

yo after I walked into the lobby last night I promise you I'll never be back there no social distance rules in place all seats taking even had people standing around in the lobby with with no mask it was bad I had to walk out there unsafe not worth the risk this was a little after 8pm on 7/16/20 what sh*t show lost a customer

I saved my points all year for my birthday to treat myself like I do every year. however this year I got told I couldn't use my points. I was told I could use up to $40. before and Apparently they have a new rule where you can only use $10 Of your points towards something that costs More then $10. I honestly feel like I spent all that money and saved up points and then I got told I couldn't use it unless I pay them more!?!?! Nirvanna is becoming very greedy and customer service has gone way down hill. It's no wonder all the amazing bud tenders that were previously there are all gone. nirvanna used to be my go to place because people and prices there were good but it's completely opposite now. I've been going to nirvanna sent it opened its doors on 35th and ave and when they opened 75th ave. so I know for a fact that they changed the rules or the bud tenders were just trying to make an extra buck and lied to me claiming they worked there sense it opened. Idk maybe they are making commission and that's why customer service has gone so far down hill. all I can say is I will actively tell people NOT to come here so they don't get treated as badly like I did!!!

pretty upset about my pre roll lol Just drop $200 And was denied my pre roll because I forgot to ask for it and I left the building to my car turn around walk back into the building and was told I had to get with my purchase lol this may make me go to another dispensary. It's the little things that count. It's just a pre roll but is the principle of the matter.

Doesn’t matter if u place an order online or by phone. They will still take people that come AFTER YOU before you.

I love the bud tenders but for me to be from Cali and to be tended by the lovely Miss Jasmyn MAKES IT BETTER! She always makes sure I leave with nothing but the best! The respect for her is on the highest level! Kudos to whom ever hired her! Ya girl knows her stuff❤️✊🏾

Absolutely love Nirvana !! Staff is very helpful they take there time with each patient hencing the fact there may be a wait at times.. who’s too complain when there’s Mary Jane, Well worth it! Good quality for a great price! TU Gabriel for being a great bud tender !!

Used to be on top of the game. Then they started over charging people because they don’t think you’ll look at the recipe and check the deals they “forgot” to add so they charge me fully for it... Many times. Now they changed the ftp deal from 50% off a whole ounce and 50% off 5 in house product like moonrocks or shatter. My girlfriend and her friend almost came with me here and we realized they changed the deal. Why? Idk lol but now many people along with me don’t care to come here anymore especially now that they just opened a Curaleaf down the street. Curaleaf is the new best; and I truly hope nirvana goes out of business because now it’s just a waste of space on this block. Don’t even come here for the ftp deal it’s a total waste. Go to Nature’s meds and curaleaf for them deals👌🏻

Bud tender Shawnae has the best customer service ever. General management is on point. Very comfy environment and simply the best experience ever.

Bring back the rewards especially for loyal med card patients. This “it’s still down” bull is getting old. It should not take WEEKS to fix something like that.

Monique your the best! great costumers service!

I love the selection of tiers and prices they have a great selection of products that range in prices the available flower is plentiful

Make a quick Stop bye on 🍀My Birthday ! 😊

Great place to be at for there anniversary. Great Quality products.