nuEra East Peoria (Medical)

Had problems with the way lines was set up , too long of wait. Complained and it was completely re done and set up with a great understanding of customer service in mind . Thank u

Thank you Maddy for being a great budtender!

got my medical license through them wouldn’t honor the $100 credit deal they have going on. bud tender acted like she had no clue what i was talking about. on top of that after i made my first purchase from this store one of the bud tenders chased my car out into the road making me feel like i had done something wrong made me turn around mid panic attack because he said i had too speak too a manager before i left when i finally turned around he handed me a huge bag and the moment i turned around too leave he said i had to give the bag back now after they had chased me down too even give me the bag. i contacted the store to try and resolve the issue but nobody ever bothered to get ahold of me i don’t honestly think they cared. most places would’ve fixed a first terrible nerve racking experience. mind you i’m not rec im med i have serve PTSD they trigged so most unprofessional dispensary i’ve ever been too.

Michael is very helpful and friendly as is all the others I've worked with like Kaylee she is a sweetheart all the employees are courteous to me I'm paralyzed and there always there to get the door open for me since I'm in a wheelchair they give me extra help thankful for this

Lainey had been amazing helping me out thank you 😊

This is the closest place to where I live and so I am often in there on the way to appointments and etc. I am not sure how it is for the REC customers but they are all so very friendly and helpful to me and many others who have their MED card and do the best to not only recognize them but also to be able to recognize my preference and make recommendations because they are aware of what I tend to purchase is just above and beyond what most especially customer service in general and I have to be very thankful for the fact that nearly every time it has been top notch. The only suggestion that I have is to come in and be respectful and those who are and act polite seem to be shown the appreciation by how the employees respond with good will and appreciation. Enjoyable place just do not have unreasonable expectations or a negative attitude.

Love everything about this dispensary except the fact that they seem to always run out of the products I want and I have a medical card. Wish they had better inventory control.

Inventory is store controlled they make more money selling in small amounts and they know you will pay there price regardless of inventory and quality I have got seeds not sure about you seeds are unreasonable to me

This place should be what others strive to be. Prices on the in store menu included tax, amazing products and attentive staff. I felt like I mattered and wasn't rushed. They took their time and made sure I was getting what I needed and even after taxes the prices were better than I've found at other dispensaries. I will definitely be a return customer! Thank you!

First time super easy and fast

Great place, decent selection. I like that the price includes taxes for Rec. sales. They need to stock more at a time though, if there is a really good strain it will sell out in a day. You have to check their menu daily if you want to get the really, really good shit. But, that's my only complaint. It is run exactly the way it should be ran. Have never had an issue with any purchase.

Very friendly, helpful staff. Ben was able to help us figure out what we were looking for. There is a large selection to choose from and everyone we interacted with that day was happy to answer any questions or concerns we may have. I highly recommend them.

Mike was super nice about a short wait and helped me find some new edibles. 5 stars