nuEra Urbana (Medical)

Nuera is a vertically integrated cannabis company so have the means to produce seeds for medical marijuana patients but won't. I spoke to the mayor of Urbana and IDPH. They both told me dispensaries are private companies and can do what they want to do. It appears price fixing over the past 4 years has been occurring within the Illinois cannabis industry. It now appears the cannabis industry collectively has decided to not sell seeds. Please contact your representatives and share your experiences with them. The media reported political corruption by the republican party in the awarding of the licenses. Hopefully the Democrats correct this.

Recently their business practices are suspect. I’ve drove over 2 hours after placing an online order, getting a text said that said orders were ready and every time I had atleast 1 item missing from my order and an entire order was gone. Employees keep for themselves or sell out from under you. Curbside pickup will rip you off, online ordering is useless as they will keep whatever they want out of your order as they see fit. Customer service is non existent, the quality product they have is substandard... DO NOT waste your time, effort or money, you will get screwed one way or another. It just keeps getting worse. I won’t be back. Too many dispensaries out there!!

been with them for over a year now and the best place i love it so much!!! Sean J is the best curbside king!!!!!!!

Wasn’t a bad experience but nothing to be excited about. You walk in and first impression it looks run down but friendly staff at the front. But once I got past the second door it was exact opposite. Looked nicer but back staff wasn’t friendly. I felt like I didn’t belong. This my first time here and I was asking questions and trying to get familiar with the place. And I kept getting looked at like I didn’t know what I was talking about and just received short answers. I’m not here for the customer service but for the weed. I’m medical patient and long time stoner and been looking for place that has good medical stuff. I got some bud and carts and it was nothing special. I would rated it mid level quality. 40% chance I come back.

Everyone was very helpful! We were waited on by Rylee