Organic Remedies- Pittsburgh

The one shining star of this location was the woman who actually rang me up for my purchase, McKenna was GREAT, for her you get a star. She was friendly, welcoming, informative on all sales and discounts. She was a gem! My experience here was my first and last. Firstly other dispensary's only make you show your patient card at the front door camera. This one makes you show both ID and patient card, I didn't know that so if you have mobility issues make sure you bring both to get in, everytime. Like I said I didnt know that before getting there and the guy in the camera was extremely rude telling me that I needed both ID's on camera to be let in. The manner in which he said it was just rude and aggressive. Upon signing in the guy, I am assuming the same guy on the camera mic (taller guy no name tags so I don't know how else to describe him but I am sure I am not the only complaint for him) that had me fill out my paperwork made me feel completely uncomfortable. I have always said the dispensaries have the friendliest and most welcoming employees and he is anything but welcoming. I have never been in a dispensary that made me feel so unwelcome. After checking in I really sat there in the waiting room feeling like a criminal. He asked me questions that I have never been asked upon my first visit at a new dispensary like "What was the first dispensary that you ever went to??" Sir I have memory loss and anxiety, I cant remember where I went a year ago. Then he asked me "Have you ever purchased marijuana in the state of PA" Yes sir, my card is about to expire I have been doing this for a year now. I don't know how else to describe it besides completely uncomfortable. I have never felt so weird at a dispensary before. Come to find out my friend goes here and has the exact same experience with this guy every time he comes in. He said "Did he make you feel like a criminal? He makes me so uncomfortable everytime!" My friend even left a review once describing the encounter and it got removed. Which I think is unethical because the point of reviews is to share your real experience, not just the good ones. Upon reading other reviews and knowing my experience along with my friend having the almost exact same experience, I was confused that there wasn't more reviews about this guy at the front, but after my friend saying that his review was removed I guess I get it now. Only leave the good reviews. Unmoral, unethical. In a facility that is made for medicinally helping patients, with products that is still misconceived by many, us as patients still feel the stigma daily in everyday occurrences with non-patients or people that don't understand the medicinal properties of medical marijuana and we shouldn't have to feel that way in the place that we are supposed to be getting care and help. I hope you leave this review for other patients to read because honestly as someone who uses this place to treat anxiety and depression I have never felt more uncomfortable in any other dispensary and I have zero interest in returning or recommending.

My experience at this establishment was incredibly unpleasant. I imagine walking into a morgue would be more inviting and welcoming. The gentlemen behind the glass was extremely agitated that I was unaware I had to show both my state and medial ID at the camera. The other attendants and the one who rung me out was less then communicative. Seemingly they looked bothered that I had questions, because online the product was listed as a hybrid but the container label said indica. It was not an inviting atmosphere and truly made me uncomfortable.

Biggest menu in Pittsburgh & they have curbside delivery if you are in a hurry. Sales every week also make this one of the cheapest places to buy in town. Super knowledgeable staff, always courteous. Great dispensary 👍

I'm shocked to see bad reviews for this place. Every time I've gone, the staff has been nothing but friendly and polite. They treat you like actual friends, it's really cool. the products are great, the staff are informative, and the waiting room is extremely welcoming. I've been going here for the last year and only one time I can remember waiting for more than 5 minutes in the waiting room (it was a busy holiday weekend so no surprise there) but even then it wasn't more than 10 minutes to get in. Highly recommend to anyone looking for a welcoming and knowledgeable dispensary in the north hills.

I’m always in and out. Every time I get called back my online order is right there. No waiting around, no pushing other product on me, just a friendly face to get me in and out as quickly as possible. The staff is absolutely wonderful, and the 2 pharmacists there are educated and available to help you at any time. Highly recommended

Amazing place employees are also very helpful

This is the best place in the north hills. No need to drive all the way to cranberry. Great staff. Always helpful and polite. Great sales too.

So fresh and so clean. Great products and even better service. Great deals on the house brand

Great prices and great products.

Great quality, service and atmosphere!

Very friendly, always smiling, I just love going there. They all make you feel very welcome.

Almost always best prices in town. Parking is easy and free. Almost all the staff treat me like a friend. Some holler hello at me by name even when they didn't ring me up. Even got more coffee pods out so I could make my free cup. Security guy very nicely informed me I must park with license showing. Their concentrates are some of the best I've seen in 5 states. Their flower is lower in price with no compromise in quality. I love them and it baffles me to see bad reviews. I have probably visited 50 times.

My biggest complaint is they don’t have as good of a rewards system & tend to be a bit more expensive compared to the other local dispensaries. While the parking lot/curbside leaves much to be desired; I’m not really a fan of going inside at this location. You’re surrounded by unmarked doors that I found confusing the first time. The staff did not explain where to go & came off a bit rude. I will say that I do like the selection of their own products.

I mistakenly entered the building to use the bathroom with an old card while waiting for a curbside order. After just a few minutes in the bathroom, I was repeatedly asked for my card, which left me feeling incredibly embarrassed. As an older gentleman, having to explain myself in such a situation was deeply uncomfortable, not just for me but also for the other customers. I was mortified by the whole experience and won't be returning.