Patriot Care - Greenfield (Medical)

They were my first dispensary experience during the fledgling days of legality when I was working in the area - They've had their act together from day 1.

I got terrible customer service here today. I’ve been a medical customer of Patriot Care Greenfield since it opened. As a veteran with somewhat limited resources, I use the veterans discount they offer on the 11th each month. This month I purchased a vape cartridge that I use for sleep. Within a few days there was a mechanical failure at the end that connects to the battery. I took the cartridge and the broken piece to the dispensary today. The receptionist directed me to a manager. I explained what happened and the manager asked me if I had saved the packaging. I said no but I told him if he looked into the computer system it would show that I bought it last week. He said that since all cartridges looked the same, he needed the packaging to know that I bought it there. So at this point, he’s calling me a liar and I’m a bit shocked. I asked, “so you're calling me a liar?” and he said no but he doesn’t believe that I bought it there. I started to lose my cool and just decided leaving was the best option. To my fellow veterans, Patriot Care is just a name. When given the chance to do the right thing, they called me a liar. Spend your money elsewhere - I know I will.

This is my main medical spot I go to. Staff is always friendly and helpful. They always have good deals on good products. I do wish there was a bit more heavier things, such as moon rocks or concentrate mixes, infused prerolls, and high strength drinks, but I'll take what I can get, and not have to go across the state to get it. Highly Recommend. Also, they helped me get sorted with med, and they can help you too!

This is by far my favorite place to get my flowers, pre-rolls and any info on products. From the guys who ask for ID to Renee who takes your info before you go in, to the staff who help you with your order. Kimmy, one of the young Ladies there very knowledgeable in the products being sold. She's just one of all the staff that are very helpful. That's what keeps me going back to them, and there's never any pressure to hurry very comfortable, sit back and look at there menu of products. Thanks everyone for making it a comfortable atmosphere. 😎👏

High test Sativas are getting harder to find, but Patriot’s almost always got my back. Friendly security and most staff seem knowledgeable and eager to help.

This is my favorite dispensary in the area and they give out good deals! The staff is friendly and knowledgeable.

This place is awesome! Great staff, very polite! Love everything about this place, I will not go anywhere else! Flower-concentrates are the best deals. You get 20% taxed but sooo worth it, plus they serve some high potency compared to others! Thank you for all your guys work to make this happen!

Staff are great - A few new faces and still plenty of familiar ones, always a helpful crew. I appreciate how they have initiated safe distancing and they take protocols seriously but without losing the chill environment. Still a huge fan and I highhhhly recommend Patriot Care to all.

Love All The New 5pks.

This was my first time at this location, but I've been to the one in Lowell a few times before. I stopped going to that location after three consecutive bad experiences, but I was in Greenfield and figured I shouldn't judge this location based on my experience in Lowell. I was wrong. Both places have very friendly people at the door/check-in, followed by the least friendly cashiers I've ever encountered in any retail transaction. Almost impressively, this cashier managed to simultaneously be rude to me while loudly joking with his coworkers behind me. As a new medical patient, I was given a generous discount and the items I wanted were also on a "flash sale", but I still left flat out angry that I'd given them my money.

Great people, very friendly. Renee is awesome, she really brings a smile to my face. I'm a regular here and wouldn't have it any other way.

I like that its always easy check in and quick to pick up. I like that we dont have cops directing you in lol. and the staff at the door and inside are always helpful. I send all my guests over from my lodging house. and they all come back very happy with the product. Thanks for making us happy.

This by far is my favorite place. Staff are always friendly and take their time with me. The discounts and promotions are stellar and by far surpass any other local dispensary. The strains are high quality and really fit my medical needs. I just wish they carried kief. But I can live. Thank you guys for all your hard work.

Every time I go into Patriot, they’re nothing but kind and helpful. The staff are very knowledgeable, the products are top quality and there’s TONS to choose from. Whatever you need, Patriot likely has something to help you!!

Love Patriot Care Greenfield! Never a line, always friendly staff, a lovely variety of products as well.

Patriot Care is the best dispensary around for medical patients. They're staff is knowledgeable and friendly, and their flower is delightful. They also offer affordable, quality peripherals.

As a medical patient with a compromised immune system, I was dissapointed with the COVID-19 precautions. No one was wearing gloves or masks. The person checking IDs wiped her nose with her hand before she took my IDs. The other customer in the shop today was much closer to me than 6 feet. The transaction at the counter took much longer than I thought it would with order ahead. I will not be returning to Patriot Care during this pandemic. March 29 2020. (I gave 3 stars instead of 1 since this is a great dispensary in normal times, but not acceptable now)

People there are great. The lady that checks u in is very nice. She need a raise!

quick and friendly staff.

very large menu to choose from. Quick service. Comfortable atmosphere.

Love these guys. Superb customer service

Very friendly and always has the best service

Best Dispensary around. They have been incredible throughout Covid -19. The staff are amazing,they know the product they sell. Everyone is super friendly. Love love love Patriot Care❤

Had a little issue with a product, they were very nice and the manager, she was very helpful and quick to respond, thank you