Cannabist - Lowell (Adult-Use)

In these Covid 19 times I just had an amazing experience. Placed my order online at Leafly. Drove up and was instructed to go to bay 4. Came to my car validated name and order, paid by debit. In and out in 5 mins. This should definitely be the go forward model for this location. The lines outside here can be very bad in regular business.

It wasnt clear at first to do the adult use but after I figured out when the website orders went live it was great. I do not think the Leafly app works for adult use service, us2 the website

Kindness & patience. Very helpful!

Everyone is always polite, professional, and knowledgeable!

I wrote a review here back in June, but I am writing another as a medical patient (I usually go to a med dispensary in Somerville near where I work.) Service and quality: The staff/POS reps are very nice and informative. Last time I went I was offered a surprise coupon deal (Monday wheel-spin!) and I had a good conversation with the cashiers working that day. Was fast and convenient. Product is fresh and good quality. I also really appreciate the double-sealed bags included with edibles––I don't have any children or dogs, but these safety precautions are imperative for patients who do have little ones and furry friends at home. The Somerville dispensary that I usually hit up has never included double-sealed bags with purchases. Sustainability: I love that Patriot Care offers discounts as an incentive to recycle containers and double-sealed bags in-store. Again, the Somerville dispensary I typically go to doesn't offer any in-store recycling. Whether customers receive a discount or not, I think all dispensaries should provide recycling disposal for used containers. Medical and rec user friends of mine have expressed feeling embarrassed or unsure of how to dispose containers used for cannabis products. I just toss mine in my recycling bin for weekly waste pickup, but not everyone will necessarily feel comfortable with disposing their containers at home. I highly recommend (and hope) that all dispensaries will provide more sustainable options for patients in the future. Accessibility: Delivery options should be made more explicit to create a more equitable and accessible treatment experience for all. Med patient access is relatively accessible, but I think Patriot Care would benefit from advertising medical delivery more explicitly. I am able-bodied and can access transportation to leave my house, so this has not been an inconvenience for me. However, this is a serious accessibility issue for patients and caregivers who experience limited mobility and access to their treatment. Health and sanitation: Patriot Care staff should be more mindful of health and safety hazards that could harm patients. When I arrived here as a first-time medical patient (the week of 1/20/2021) the receptionist was polite and responsive, but there was an open Red Bull can sitting on the desk-ledge where patients sign paperwork. In the midst of the COVID pandemic, this is especially concerning for medical patients who may have underlying health conditions or are immunocompromised. Regardless of whether or not we are living through a pandemic, leaving out open food and drink containers is unsanitary and unprofessional.

I’ve been here few other times, my 1st experience I was helped by a young man whom was very helpful to me, & friendly, professional. Yesterday I was picking up a ordered I had placed the day before, Whn I arrived at time I selected they were closed, I had to reorder my items I had placed day before, because they said everything was deleted from the system due to storm & them closing wthout evn notifying the customers. I went to the dispensary the next day, I was waiting on by this woman whom was very rude, No matter what I said or did, she was nothing but rude, telling me that using my cc as credit was against the law, lol Is she for real? A Debit Card can be used as a credit or debit!! She had no professional experience, another Clerk had to step in to help me, Evn he realized she was ignorant, was no help to me, had no idea wht she was talking about!! She was at the 1st window on the non medical side, I evn told her she was rude, unprofessional,& lucky to hv a job!! This young woman should not be working with the public, because she’s rude, not friendly,& personality made me feel very uncomfortable Thers other dispensaries in the area, Because of my experience with this rude young woman, I will not return to Patriot dispensary

I ordered two things online using Leafly and one of them was not available at the store when I got there. The store is redesigned and very nice inside. The staff are very friendly.

Really nice employees who know their stuff.

Didnt like wipin out on my bike, on way there. Woulda preferred wipin out on way BACK😁!! LOVE this place

Was quick in and out and everyone I talked to was nice. I'll def be back.

They have hours posted online, even called to make sure they were still open and they said they were. Drove the half hour over there and was there an hour before closing according to the web, and the door guy told me they were all done for the day, and was a bit rude about it. The menu is okay and they are getting better about staying in stock, but not being open during posted hours and closing whenever they feel like ruins the service aspect of my visits. Easier to find a more reliable dispensary.

Terrible. I’d rather drive to Fall River. Seriously bad. One or two types of flower. It’s because patriot care as a whole don’t like recreational. Do yourself a favor and drive somewhere else

The bud is good

The greenfield store: 2 ratings bc the product is great , 0 stars for the woman who is at the front desk. I have never dealt with such a nasty, self important, vicious, punitive person anywhere. They are like abschoolmarm crossed with a pitbull. Worst part , its like she works everyday. So you cannot even avoid her. Shes a huge bully. She has bullied me in the store and on the phone. Renee, watch out for the hateful renee.

Drive hour round trip and was told they close 1.5-2 hours early every night. Why the hell is the point of having a closing time? There was no line!

This place works for me. Always a selection. Staff great.

should be less expensive

It's crazy that there is a line of 50+ at times - recreational use should be similar to being able to purchase alcohol. I've driven down from NH to be turned away "medical only" due to lack of supply. I think the quality of the product is great, quality of the experience of waiting outside is ridiculous. Need to either enlarge this place or open more locations!

I’ve been a customer of patriot care for about 2 years, the people are always friendly. The best strain I have tried is the Galactic Punch.

Loved it great strains

I got over charged for my product with no way to rectify the mistake. UPDATE YOUR SITES OR FIX PRICING ISSUES. If you guys fuck me one more time on pricing that will be it.

Great customer service, Wonderful selection, With great deals

I bought a small jar of strawberry edibles. The menu said they were $20. They charged me 2650. When I let them know that the price was different than on the menu they mentioned that they had been selling them at the higher price for over a month

Love the new set up. GREAT selection for medical.