81 Reviews of Planted Provisioning - Recreational
4.7(81)
4.7
Quality
4.7
Service
4.7
Atmosphere
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January 3, 2022
I ordered an 8er and some gummies for delivery. delivery time was supposed to be between 3-4 and they show up at 6. i pay, tip the driver well and they leave before i realize they shorted me the 8er too. When i alert them they shorted me $50 worth of weed instead of trying to make it right they say they believe me but they are sure they put it in the bag. honestly disgusted with my experience
March 25, 2022
Jennifer was awesome! Got my stuff and they hooked me up! Def recommend!
March 8, 2022
Great edibles and wax at good price
March 5, 2022
If you haven't shopped at Planted Whitmore Lake yet, please visit them or schedule a delivery. I live between Lansing & Ann Arbor & with so many places to shop, I will always choose Planted first, hands down.
Excellent team of employees. Lew delivered every online order I've placed. He's always friendly, courteous & on-schedule. I've also had excellent service at the store level from Michelle & Dylan, respectfully. Good people.
November 27, 2023
Liars that will put words in your mouth and Continually call me yearly after telling them not to, i havent shopped here in 2 years due to bait and switch pricing bought a bag that was labeled 4g for 20 but ended up paying. 25 or 30 before tax told them about it and they wouldn't do anything after talking to the manager the day it happened and explaining it's not legal to do to that then when she called months later and I again explained what happened was told some prerolls were put on my account. About a week later I was on that side of town and called and was told there was nothing on my account. Now a few days ago they call again I called back and asked what the deal was and the kid on the phone was clueless and didn't even attempt to put the manager on, On top of that the prices were higher than other stores near by the prerolls I purchased before this price incident were nasty trim, infused pre rolls was trim and black wax, buds were always gross and burned black, bud tenders always tried to upsell you. Funny thing is I had a similar issue at dispo down the road and instead of offering me trim rolls that never got put on the account or some 10 or 15 percent off b.s. they gave me 2 free top shelf oz of my choice to rectify the problem Only thing I've had from planted that wasn't poor quality is the edibles they sell but even so dispo and quest have way better deals on the same edibles just on principal I won't spend money anywhere that will technically steal from a customer and do nothing about it when I had the receipt and product, all ive gotten from this store is poor quality, poor customer relations, and taken advantage of plus what weed store calls customers on a holiday weekend and bothers them with why haven't you came back here? That type of stuff makes me feel better about my decision of not shopping with planted they claim not to bait and switch but there's plenty of reviews from people having the same problem I did, run far from this place before they lie on you and make unsolicited calls to you and your family members also seems like the manager here has a serious attitude problem and are extremely unprofessional
April 6, 2022
Customer service is wonderful! Jennifer was so cool and helpful!
April 20, 2022
Planted Team shows Customers appreciated Efforts that Go Above and Beyond the Call of Duty! I only purchase from the “Cheers” of dispensaries where Everyone knows your Face but maybe too high to Remember your Name! Lol, know I am. Thank you for the service.
Hello out there! I have had deliveries here several times now. I either call or place order online. They are always and above in customer service. Love the products! Go check them out!
August 22, 2022
I placed a pickup order online, gummies at $10 and a cart at $25.
was charged $30 for the cart and didn’t look at my receipt till I got home (my mistake)
January 26, 2022
I was quick to be served, they had a good selection, gave me a free pre-roll with my order, and prices were fair. Would and will be going back.
January 29, 2022
Went here with my friend to celebrate. It was my first time and the person who helped us was great. I had a budget and he gave me awesome options, was friendly, and made sure I had what I needed. I'll definitely be back!
February 3, 2022
Have tried many dispensaries in Ohio and a few in Ann Arbor passing through. This is a favorite. Great setting, friendly folks, nice laid back vibe. Excellent inventory and options, will definitely be back.
July 11, 2022
Clean, friendly, organized staff. Kate is great!
August 9, 2022
Best budtenders around
July 25, 2022
Great overall experience, very friendly & professional environment. Zane P
January 21, 2023
Most educated employees I've met, no matter who you talk to. Evan really knows his stuff when it comes to gummies Owen helped me learn about the drink mixes and topicals
September 1, 2023
Keep up the amazing service and atmosphere you guys always have, everytime I come in it feels like I'm apart of the family, I even recommended 3 of my friends to come here.
October 15, 2021
Very nice and comfortable atmosphere, the receptionist was fantastic 👍
November 7, 2022
Worth the drive from Ypsilanti. Great weed, great prices, great people. Kate and the whole crew are always top notch. 👍🏻
October 23, 2021
Super Clean & very friendly staff!
It’s been something new in town to enjoy!
March 5, 2022
Excellent selection and service.
October 29, 2022
Best atmosphere and Very knowledgeable Budtenders it’s just best to say that it is the go to place.
June 11, 2022
About my fourth time going here have never been disappointed tried their specials great deals and the Willies Kush cake some of the best I've ever tried had a great budtender thank you all I'll be back
August 28, 2022
People are always nice and use my preferred pronouns without even needing to ask me-which is something I’m not used to as a trans dude but it’s always appreciated. Product and price is decent in my opinion as well.