Planted Provisioning - Recreational

I ordered an 8er and some gummies for delivery. delivery time was supposed to be between 3-4 and they show up at 6. i pay, tip the driver well and they leave before i realize they shorted me the 8er too. When i alert them they shorted me $50 worth of weed instead of trying to make it right they say they believe me but they are sure they put it in the bag. honestly disgusted with my experience

Liars that will put words in your mouth and Continually call me yearly after telling them not to, i havent shopped here in 2 years due to bait and switch pricing bought a bag that was labeled 4g for 20 but ended up paying. 25 or 30 before tax told them about it and they wouldn't do anything after talking to the manager the day it happened and explaining it's not legal to do to that then when she called months later and I again explained what happened was told some prerolls were put on my account. About a week later I was on that side of town and called and was told there was nothing on my account. Now a few days ago they call again I called back and asked what the deal was and the kid on the phone was clueless and didn't even attempt to put the manager on, On top of that the prices were higher than other stores near by the prerolls I purchased before this price incident were nasty trim, infused pre rolls was trim and black wax, buds were always gross and burned black, bud tenders always tried to upsell you. Funny thing is I had a similar issue at dispo down the road and instead of offering me trim rolls that never got put on the account or some 10 or 15 percent off b.s. they gave me 2 free top shelf oz of my choice to rectify the problem Only thing I've had from planted that wasn't poor quality is the edibles they sell but even so dispo and quest have way better deals on the same edibles just on principal I won't spend money anywhere that will technically steal from a customer and do nothing about it when I had the receipt and product, all ive gotten from this store is poor quality, poor customer relations, and taken advantage of plus what weed store calls customers on a holiday weekend and bothers them with why haven't you came back here? That type of stuff makes me feel better about my decision of not shopping with planted they claim not to bait and switch but there's plenty of reviews from people having the same problem I did, run far from this place before they lie on you and make unsolicited calls to you and your family members also seems like the manager here has a serious attitude problem and are extremely unprofessional

Customer service is wonderful! Jennifer was so cool and helpful!

If you haven't shopped at Planted Whitmore Lake yet, please visit them or schedule a delivery. I live between Lansing & Ann Arbor & with so many places to shop, I will always choose Planted first, hands down. Excellent team of employees. Lew delivered every online order I've placed. He's always friendly, courteous & on-schedule. I've also had excellent service at the store level from Michelle & Dylan, respectfully. Good people.

Planted Team shows Customers appreciated Efforts that Go Above and Beyond the Call of Duty! I only purchase from the “Cheers” of dispensaries where Everyone knows your Face but maybe too high to Remember your Name! Lol, know I am. Thank you for the service.

Great edibles and wax at good price

Jennifer was awesome! Got my stuff and they hooked me up! Def recommend!

our budtender Kate was great @ helping us .. A++ place to go to for all your needs.

Very nice and comfortable atmosphere, the receptionist was fantastic 👍

Very friendly and knowledgeable staff. Very clean

Every time I shop with Planted it’s a wonderful experience. I’ve visited many times and gotten deliveries, and never once have I had an employee be rude or make me feel uncomfortable (even with my horrible social anxiety). I don’t even bother with shopping at other bud retailers anymore, what they have going on with Planted is golden!

Very helpful and friendly. Amazing customer service!

Best atmosphere and Very knowledgeable Budtenders it’s just best to say that it is the go to place.

This is by far my favorite dispo. Cute little place and the customer service is amazing! Rose is amazing and she took care of me perfectly!! Thanks again rose! :)

Very nice

Excellent service and prices.

They are selling Dragonfly infused pre-rolls for $10. You can buy them for $3 at most places, including Herbana and Arbors Wellness in Ann Arbor. I don't trust dispos that PRICE GOUGE us.

Friendly employees

Super Clean & very friendly staff! It’s been something new in town to enjoy!

Amazing service, quality and prices. Kevin S. was so nice and extremely helpful. Will be my go to place from now on.

Wes rocked it out today. Great customer service. Keep up the great job. Nice establishment and freindly faces.

Great service especially Drew, maria,spencer,elaina,vlada

Excellent selection and service.

Have tried many dispensaries in Ohio and a few in Ann Arbor passing through. This is a favorite. Great setting, friendly folks, nice laid back vibe. Excellent inventory and options, will definitely be back.