Ponderosa Dispensary - Chandler

I’ve been here several times. Quality products, great value, excellent service… Today was a completely different experience. I understand it’s the Friday before Christmas, but between my order the crappy service I got on the phone. Seriously, dude just let it be known he was in a crap mode. I get there and the budtender Lexington immediately went into nasty snide tone because I wasn’t happy with the crappy off brand 22% Sativa because my 30% Wise Guy wasn’t in stock, but they said my order was complete. I drive 30min from Laveen for this. She gets more attitude and yes, I finally couldn’t stand the unprofessionalism any more. I called back later and the stoner gate keeper gave me shit for trying to ask for a manager… dispos are a dime a dozen, esp for AZ mids. Thank you and goodbye

I gave you guys a five star review because I like your store and you have good products however I’ve been working to try and get my $10 off for the last month and a half and now all of a sudden my points are gone and they were never redeemed. It’s only $10 so it’s not the end of the world but I think it really sucks because I was hoping to save $10 today.

I love this dispensary but I was helped by a guy who barely even said hello. Most workers there are great he literally just handed me my bag in silence I said thank you and he just inhibited me.

Ponderosa has the best staff. They really make me feel like Im more than another customer to sling lame product too. They are knowledge and professional. Ponderosa has fire 🔥 deli flower and concentrate. The prices and people keep me coming back.