Ponderosa Dispensary - Glendale

I get the curbside. But to not tell anyone. You don't put it on the website. So get their wait an hour. Then they still served three people that were their after me.. they need to figure it out. I won't be back till you do.....

I got the worst looking shatter. It was crumbled and could not smoke it. I asked for an exchange after leaving the store within 5 mins. They would not exchange, I have now wasted $30 will not be back.

Trash

After coming to this dispensary weekly for 2+ years, this last visit will sadly have to be my last. I was met with open hostility and cursed at for asking to speak to a manager to clarify a question. I cannot in good conscience support a business that hires employees who treat customers that way.

BE AWARE PLEASE! THUNDER CLOUDS BOGO on 2g carts are highly DEFECTIVE it's been TWICE I go to purchase these in particular and both times very defective carts. SHADY ONLY 3 DAYS TO RETURN? not ok customers need more time to return defective product. the carts leak bad. you'll need to be cleaning it out your mouth. very unpleasant experience. unprofessional AF if that's why they are on BOGO!

Literally had just posted how they havnt taxed....4 dollar tax ...might as well go to the hood popes

Management is non existent. Policies are unreasonable. Products are iffy. Never going back

Friendly fast service . High quality meds and test new location !

Thank you Steven for being AWESOME ! ALL OF THE STAFF ROCKS !! All very knowledgeable..

Boof flow

Nice place, great staff and great products. I’ll defined be going back

Online Order is constantly cancelled. Called and said that one of my items was out of stock. Their competitors contact you and make changes so you can still get your other items. No priority or breaks for medical patients even though we are the reason they have been open so long and so successful. Really disappointed I need to find a new place. Spent lots of $$$ here, sad to see med patients aren't important to this establishment anymore.

I love to go to this place. However, I am really disappointed the management decided to take away the daily deals to reduce the number of customers. My last visit, there was someone at the front door limiting the number of customers. If you want to limit people standing around for daily deals, then use the pick up aspect of your business to offer them. Make the deals available to patients that order online for pick up only. This would actually be safer for the patients and your employees. Please reconsider reinstating the deals. During this national crisis is when we need the deals! People are broke....Help the patients get their meds. We supported you, now we need your support

I think you people are lost I did not have a good experience and I won’t be back Your customer service skills suck

bait and switch for sure! went in to pick up live sauce as pictured and was sold some badder in a live sauce box... nothing saucy at all and no diamonds in it. I stop going here and every once in a awhile I go back and I am always reminded of why I stopped going here. I called and told the guy there about what I bought and he pretty much said it is what it is. that's how it is based on the plant used. they are selling sugar wax off as sauce.. and based on the pic, it should be sauce with diamonds. absolutely misleading and I hope the state of az cracks down on you guys. you guys are always doing something shady or selling bud with seeds. absolutely disappointed and when I told the guy at the shop it didn't matter to him. your just another number here. not a patient.

Very nice spot with a wide selection to choose from. Customer service was fast and helpful. Would definitely recommend if you haven't checked it out.

some of the best flower ive ever smoked

Ponderosa Releaf Center has THE BEST flowers I've seen yet in the Valley . I almost wish I could edit previous reviews cause y'all just messed up the bell curve.

good location good people

From the first step to the last step in and out the front door there was just a tremendous feeling that I was going to find exactly what I was looking for and just like that, it was found. They’re a bit far from where I am located but they are 100% worth the drive, all their budtenders are extremely knowledgeable and know how to help.

This place is so nice and Ellie helped me figure out the best in house strain for me. I'll definitely be back!

Great place liked the bogo and the Mayham is bomb

Great spot! Super friendly staff and knowledgeable. Got to talking with my budtender and forgot my change. I called them and they were able to see that I left it. Now it's waiting for me to pick it up!

Saw this new place open up right by my work and had to check it out. The front desk and security were very friendly and welcoming! My budtender showed me all the strains and was very helpful! Can't wait to come back!