DISPENSARY
MEDICAL & RECREATIONAL
Proper Cannabis - Bridgeton
Bridgeton, MO
4.9(32 reviews)
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38 Reviews of Proper Cannabis - Bridgeton
4.9(38)
4.9
Quality
4.9
Service
4.9
Atmosphere
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Most Helpful
May 26, 2023
Loved the atmosphere.. great quality & bud tenders are top tier!
May 19, 2023
Such a classy dispensary everyone that works at this location are so nice and educational! Very exceptional services.
January 20, 2024
I recently visited this dispensary this year, on the 13th of January. When I stepped in, I had to tell the associate receiving at the front desk that my name was C*****, before handing her my information, graciously, nearly every place I go to, respects my real name and gender. I didn't hear any word, or confirmation from this associate, they were inattentive, tooling around on their phone. This dispensary has a waiting room past the front desk, after you get checked in, another associate will call you into the store. I got checked in, and finally, an associate called the name off my documents. I am extremely upset by this. I very uncomfortably managed my order, fighting down my tears and anger, the associate confirms with me that they put a note in on my license. Okay.
I entered this dispensary on the 13th, heartbroken, upset, and left in sobbing tears.
The second time I stepped in was on the 17th, same motions, I even more sternly and loudly told the associate at the desk that my name is C*****. Yet again, but even worse this time. The incompetent associate read the previous patron's name instead of mine, they were already called. THEN, once again, the idiots here call me in by my deadname. 2 frickin' times, even single time now, I just go here, get misgendered, leave crying and angry.
Because of this, I sent an email to the company, a complaint. They did not promptly respond, so I called the store for the manager. They were "busy", so the associate on the other end says they'll call me back. They did not return my call that evening, they did not return my call the morning after, when the store first opens at 9. I am extremely hurt, and frustrated, there's no urgency of care at all from these people.
I finally got a hold of the manager, and had a long, frustrating phone call with them, having to call these jerks on my lunch break, wasting half of it not eating. I had to call them, they did not call me. I did not want to step into this awful place for a third time, and risk getting hurt again, but the manager offered me recompense for the grief given. So, I decided to at least use the discount, after today, I really actually do not appreciate been given any sort of discount. I never would've visited a third time otherwise.
This time, I step in, I don't even hand over my documents, and tell the associate I will ONLY deal through the manager. I thought this would be safer, but just as the store manager checked me in, the security guard at the door stopped me for my box cutter, but NOT BEFORE CALLING ME SIR AND MISGENDERING ME WITH THE WRONG PRONOUNS THE ENTIRE TIME.
THIS IS THE THIRD TIME IN A ROW OVER ALL THREE OF MY ONLY TIMES VISITING THIS STUPID STUPID STUPID STORE. I had a furious, exhausting talk with the manager about this exact effin' problem, and STILL I GOT MISGENDERED.
I lost it today, I was in tears for the third damn time here, I was shaking with hurt and sheer anger and frustration.
I will not associate with this awful establishment ever. Their prices are trash, and their associates incompetent and rude.
June 20, 2024
Great place and staff!
February 16, 2024
this place is great 💯 there is also a drive thru that helps
They ran out of a pre roll I ordered online and they hooked me up with one of them when I was buying 4 super nice of them to do that appreciate the customer service is top notch
February 8, 2024
Love the service. Typical stick to my usuals but this was and is always a pleasant surprise.
April 18, 2024
great experience
June 1, 2023
I love this place. Definitely will probably start going here all the time. Atmosphere was 10/10, staff was helpful and friendly
June 14, 2024
Great products
June 29, 2024
Awesome place! Very thorough!!
This was the first time that I visited this dispensary, and I was impressed. The location is great, the dispensary looks very nice, and the workers were very helpful. I got a great deal on a strain that I had been looking for.
February 8, 2024
the only place I go
May 18, 2024
Great service, great product
February 19, 2024
Customer service is amazing! Staff is very knowledgeable. Priced right. Daily specials
February 19, 2024
First timer coming inside to pick up, love the calm environment but also modern/classy waiting room was nice.
June 9, 2024
Great service
June 30, 2023
Close to home and down to earth. Paige was very kind and helpful
December 19, 2023
I love the customer service and attention to details and requests. I had a great experience.
Very nice staff and the process went smoothly.
February 3, 2024
what a lovely experience! wasn’t too sure what the protocol was & the lovely lady working the front caught me in line and asked my budtender to add my preferred name to make my experience more comfortable, my budtender was awesome after giving him so many questions, 11/10! i’d drive the extra 30 minutes to come back!
July 24, 2024
Great products!
March 2, 2024
This is my favorite location! I’m always taken care of of and I love the customer service :)
January 26, 2024
The best dispensary out there. Especially this store in particular, employees are very welcoming and very knowledgeable I love the place I go just about everyday